Martech

APRIL 11, 2025

From AI-powered workflow enhancements to more flexible forecasting tools, these updates will give you greater efficiency, better data visibility and more control over your CRM. Dig deeper: HubSpot Marketing Hub is moving up to better serve larger marketing teams Updates managers will love Keep reps focused with in-workspace sales dashboards.

A/B testing 101

A/B testing Campaign Contact Service 101

Martech

APRIL 11, 2025

Were hearing a lot from these larger up-market customers within the SMB that theyre feeling just as overwhelmed with all of these changes, Angela DeFranco, VP and general manager of product for Marketing Hub, told MarTech. Few marketing teams feel this as much as those at businesses at the larger end of the SMB market.

Territory 99

Territory Government Account management Contact 99

Salesforce

APRIL 11, 2025

An agent can skim through knowledge articles and access CRM records to provide the correct cancellation details based on the customers status, or remind them to use their airline credit within a specified amount of time. At Level 2, your agent can begin to orchestrate actions, such as summarizing an account record, or cancelling a flight.

Government 45

Government CRM Represent Start-ups 45

Advertiser: ZoomInfo

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.

Customer Relationship Management