January, 2025

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Soft Skills Training for Sales Teams: A Step-by-Step Guide

Highspot

Hard skills are job-specific knowledge, such as CRM proficiency, product expertise, or proposal writing, while soft skills center on interpersonal and emotional abilities like communication, empathy, and resilience. Communication 31% of professionals lack strong communication skills, highlighting a gap that can impact sales outcomes.

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17 Cold Email Templates for Sales You Can Use to Generate Hot Leads

Salesforce

In your cold email, you might cite a study that shows a high percentage of travelers have expressed a strong desire to adopt more sustainable travel practices. But don’t go overboard using multiple emojis can trigger spam filters, impacting the deliverability of your cold emails. Would [PROPOSE TWO TIME OPTIONS] work for you?