ClickFunnels

SEPTEMBER 9, 2021

5000 list 4 consecutive years: #76 in 2018, #440 in 2019, #1257 in 2020, and #3105 in 2021. Additionally, ClickFunnels was named the “Best Entrepreneurial Company in America” by Entrepreneur magazine after topping the 2019 Entrepreneur360 list. ClickFunnels has ranked on the prestigious Inc.

Sell 264

Sell Product Service Customers 264

Veloxy

APRIL 5, 2021

Our blog on why empathetic companies are seeing more organizational success in 2020 covers this more widely. As of June 1 st 2020, this is the top desired customer service trait next to empathy. Ask your customers to respond to surveys regarding agents. Flexibility Impacts Loyalty. Other traits include expertise and preparedness.

Customers 231

Customers Service Technology Technology 231

Search Engine Land

OCTOBER 31, 2023

Google in early March 2020 , before all the lockdowns began across most of the world, announced the deadline for all sites to switch over to mobile-first indexing would be September 2020. At that time, Google said, “To simplify, we’ll be switching to mobile-first indexing for all websites starting September 2020.”

Engineering 144

Engineering 144

Search Engine Land

MARCH 15, 2023

Before that, we had the December 2020 core update , which was very big , bigger than the May 2020 core update , and that update was also big and broad and took a couple of weeks to fully roll out. Before that was the January 2020 core update , we had some analysis on that update over here.

Engineering 143

Engineering Start-ups Product 143

Veloxy

JUNE 6, 2022

In 2020, COVID-19 had a negative impact on field sales. To our surprise, the great reduction in prospect and customer response rates was the number one challenge faced by field sales since 2020. Since Covid started in 2020, field sales have used up to 10 tools from the inside sales tech stack. Business travel went on lockdown.

Inside sales 173

Inside sales Quota Outside Sales Sales 173

SaaStr

FEBRUARY 26, 2022

No, this SaaS Crash is so tough on VCs and public market investors because the market was just so, so high for Cloud stocks from mid-2020 to late 2021: You can see above in the BVP Nasdaq Cloud Index that while these are still Great Times in SaaS, they aren’t the crazy days that peaked around Thanksgiving 2021. I really do.

Price 145

Price Start-ups Customers 145

Martech

JUNE 14, 2023

64% of B2B marketers consider AI to be valuable in their marketing strategy 80% of marketers in 2020 already had chatbots as part of their customer experience strategy. Marketers’ AI usage increased from 29% in 2018 to 84% in 2020 — a 55% jump.

Finance 140

Finance Price B2B Campaign 140

SaaStr

APRIL 14, 2022

Enterprise software spending globally was $529B in 2020, per Gartner. Put differently, enterprise software spending globally was $529B in 2020. In 2023, it will be $750B. That’s a tailwind almost all of us are drafting on. — Jason BeKind Lemkin #???????????? jasonlk) April 13, 2022. in 2022 and 11.8% In 2023, it will be $750B.

Growth 28

Growth 28

Martech

JULY 14, 2022

For instance, in 2020, the Prime Day promotion was pushed back to October. In 2021, there were many more high-spending e-commerce days in November than in 2020. This comes against the background of a three-month slowdown in online inflation, also reported by Adobe. Why we care. E-commerce sales see no sign of slowing for Holidays 2022.

E-commerce 133

E-commerce Growth Retail Promote 133

SaaStr

SEPTEMBER 12, 2024

And interesting, this stacked chart shows 2020 funds and 2021 funds … when things got a bit loopy in venture … aren’t looking too good. And 2020 and 2021 funds look a little … rough right now. But it does show just how hard it is to do well in venture. The median 2017 fund is up after 7 years. But not by enough.

Start-ups 124

Start-ups Closing 124

SaaStr

MARCH 21, 2023

So many of the things we learned from mid-2020 to early 2022 … just don’t apply anymore. It’s tough to say this “aloud”, but the truth is, a lot of folks just didn’t work all that hard from mid-2020 to late 2022. The unicorn age is over, at least for now, but many still don’t totally get it.

Up-sell 137

Up-sell Product Sell Sales 137

Veloxy

APRIL 15, 2021

In our post about upcoming tech changes in 2020 , we touched on what this decade holds in store. This is just a sample of a conversation that happens in thousands of organizations every day. As technology and innovation advance at near light speed, the demands on IT leaders are more intense than ever.

Technology 240

Technology Technology Presentation CRM 240

SaaStr

DECEMBER 5, 2024

Early-stage fundraising overall hasn’t bounced back to its earlier 2020-2021 highs. Net net, if you’re hot, it’s as easy to fundraise as ever. But don’t let those headlines confuse you. Nor is there any real reason it should. The post Carta: Pre-Seed to Series A Funding is Down -9% in 2024 appeared first on SaaStr.

121

121

SaaStr

SEPTEMBER 19, 2023

This already had started to break pre-2020, as the war for talent drove up costs in these “secondary” sales centers. And then of course, post-2020, the world changed for sales reps. Second, sales comp expectations ballooned in the Boom Times of mid-2020 to early 2022, and haven’t really come down.

Sales 126

Sales Price Up-sell Start-ups 126

Martech

JULY 23, 2024

Deliverability success rates going up Over the past three years, the average deliverability rate improved from 94.26% in 2020 to 96.43% in 2023. in 2023 compared to 2020. “And, much like a credit score, it takes time to build it back up and to be recognized as a safe sender.” The average bounce rate was 1.98%.

Price 128

Price Follow-up Start-ups Contact 128

Search Engine Land

OCTOBER 25, 2023

The chart below shows the number of entities of type “Person” and type “Corporation” in Google’s Knowledge Vault relative to the number in May 2020. As of June 2023, Person and Corporation entities were approximately five times the number in May 2020. We now actively track more than 50,000 corporations and 50,000 people.

Sports 134

Sports Angle Government Engineering 134

Understanding the Sales Force

MAY 10, 2023

The economic crisis of 2008-9, and the Covid lockdowns of 2020-2021 showed us that when companies focus on cost-cutting instead of growing revenue, revenue declines - sharply. We are now seeing these events in sales organizations: Missed forecasts. Closing delays. Failure to hit quotas. Order cancellations.

Quota 143

Quota Closing Sales 143

SaaStr

JANUARY 26, 2023

Average asks and multiple for the very, very SaaS companies went up 700% in the Boom from late 2020-late 2021. We’re never “going back” to how things were in late 2020 and 2021. Per Pitchbook and IVP, top-tier growth rounds had a 114x ARR ask at the very peak in 2021! And then … came crashing back to earth.

Growth 26

Growth 26

SaaStr

AUGUST 9, 2024

So there’s a curious thing anyone close in venture capital fundraising and rounds today: Valuations for Hot VC Deals remain far higher than pre-March 2020 … even though growth for the overall public SaaS and Cloud companies has slowed to … all time lows. So you can discount some of this as outliers, even the outliers of the outliers.

Growth 118

Growth Represent Closing 118

Search Engine Land

FEBRUARY 9, 2024

Google brought Web Stories to Google Discover in 2020. In May 2020, Google said AMP was no longer re. Google will no longer show Web Stories within: Image Search results Google Discover carousel view Grid view is now a carousel view in Google Search History. In 2018, Google launched AMP Stories , which was later renamed Web Stories.

Real Estate 121

Real Estate Territory Launch 121

SaaStr

MAY 31, 2024

1: How Sales and Marketing Have Shifted Since 2020 Expectations and the types of people working in SaaS have shifted over the past few years, and much more in sales, marketing, and customer success. Up until 2020, the wave of passion for events and content was so strong that all he could do was ride the wave with no strategy.

Drivers/motivators 118

Drivers/motivators B2C Pipeline Follow-up 118

Gong.io

FEBRUARY 23, 2023

We analyzed three years of data, across 184 companies, and hundreds of thousands of deals to identify key shifts in buying behavior since 2020. Factoring both, on average reps saw a 36% decrease in the total number of interactions with buyers compared to 2020. Fortunately, we’ve got answers.

Closing 121

Closing Price Finance Negotiate 121

SaaStr

MAY 28, 2022

Gartner, spending on SaaS: 2020: $120B 2021: $152B 2022: $177B 2023: $208B. Worry less about a few tweets, more about the opportunity ahead, and here right now. Go sell something pic.twitter.com/TLzgbuQLnW. — Jason BeKind Lemkin #???????????? jasonlk) May 26, 2022.

B2C 143

B2C Drivers/motivators Up-sell Sell 143

SaaStr

SEPTEMBER 29, 2024

Before March 2020, you could reach out your window and see a dozen leading SaaS execs. It lacks the density of pre-March 2020, that’s underappreciated. But SOMA and much of the financial district are still awful. Palo Alto and the Peninsula are as pretty, sunny, and expensive as ever. • The density isn’t quite there. But it’s still #1.

B2B 119

B2B Meeting 119

SaaStr

MAY 17, 2023

Don't pick a cofounder that – has something better to do – wants to see how it goes – has a clear backup plan – sees it as risky – argues over who should be CEO – doesn't 100% believe You'll see — Jason ✨Be Kind✨ Lemkin  (@jasonlk) July 18, 2020 A related post here : What To Look For — And (..)

Engineering 142

Engineering Customers Product Sales 142

Martech

JULY 16, 2024

That is a 16% increase over last year and more than twice the $26 billion in 2020. Marketers continue to move money into digital video despite significant doubts about audience measurement, according to a new report from the IAB. Digital video ad spending is expected to be more than $62 billion this year, the IAB predicts.

Growth 122

Growth Process B2C B2B 122

Cerebral Selling

AUGUST 8, 2022

Since March 2020, the world has been in a state of constant change and uncertainty. We’ve seen the splintering of society with the pandemic, politics, issues of social injustice, the great resignation, and now, inflation and recession.

Sales 214

Sales Contract Clients Quota 214

SaaStr

NOVEMBER 30, 2023

They found: Comp is higher Work-life balance is better Benefits spending has gone up 20% More freedom And yet: Employees are the unhappiest they’d been at least since 2020, and probably longer 34% of employees now dread the start to the workday — up 11% from 2020 (!) This is what I’ve certainly observed.

Start-ups 115

Start-ups 115

Martech

OCTOBER 22, 2024

Maybe digital won’t grow again like it did in 2020 and 2021, but it’s also not going back. Salesforce’s own research shows more than 50% of revenue for small businesses coming from digital channels in 2025, up from the current 42%. That genie is out of the bottle.

Price 124

Price CRM Launch Follow-up 124

SaaStr

OCTOBER 1, 2023

We’ve all gone though so much change since March 2020. We’ve gone from somewhat efficient through 2018 or so, to less efficient into 2020, to incredibly inefficient in late 2020 and 2021, to layoffs seemingly everywhere in 2022, and now to Efficient Growth. So, so much change. It’s so much change.

Trust 109

Trust Engineering Growth Start-ups 109

SaaStr

OCTOBER 23, 2023

And then they exploded in 2020 and 2021 to record multiples. And yes, there’s still a big overhang from overspend in 2020 and 2021, and the App Layoffs aren’t completely over. I’m not expecting a return to 2020 and 2021 multiples :). Those multiples went up in 2018 and 2019, and things were Better.

Growth 114

Growth Start-ups 114

SaaStr

OCTOBER 9, 2024

3,100 $100k+ Customers, Up From 973 in 2020. Still, it’s still very efficient, and far more so than 2020-2022. 70 NPS, Even at $2.5 Billion in ARR Is NPS a slightly subjective metric? But getting a 70 is still truly world class. And perhaps what it takes to go so long in such a competitive space. #3. And 567 $1m+ Customers.

Non-Profits 124

Non-Profits Contract Growth Closing 124

SaaStr

MAY 1, 2023

2019: $336m rev 2020: $607m rev One of the fastest-growing SaaS companies ever — Jon Ma (@jonbma) March 27, 2021 Daniel Dines Co-Founder and Co-CEO – UiPath Daniel Dines is the co-founder and Co-CEO of UiPath, a leading provider of enterprise automation software. seed round 2015: $1m rev. 2016: $3.5m rev 2017: $30m rev.

Growth 116

Growth 116

Martech

FEBRUARY 14, 2023

A scientist, entrepreneur and angel investor, Rana is also the bestselling author of “Girl Decoded: A Scientist’s Quest to Reclaim Our Humanity by Bringing Emotional Intelligence to Technology” (Penguin Random House, April 2020). Twitter: @cspenn (91k followers) LinkedIn: cspenn (32k followers) YouTube: @cspenn (2.4k

Entertainment 122

Entertainment Networking Technology Technology 122

Search Engine Land

AUGUST 5, 2024

Google’s monopoly in general search increased from about 80% in 2009 to 90% by 2020. Key details: Judge Amit Mehta found Google violated Section 2 of the Sherman Act, which prohibits monpolies The court focused on Google’s exclusive search deals with Android and Apple devices as key to its anticompetitive behaviour.

Government 100

Government Advertising/ Marketing Engineering 100