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5 New Sales Metrics Every Sales Leader Should Be Thinking About

Salesforce

Before 2020, sales teams hummed on leads in pipe, one-off sales (digital and in-person), and pipeline velocity. Different measures track different models, but all depend on a simple formula: [Recurring revenue = Active accounts in a period X Cost of good/service]. X 100 = 10% customer churn rate. It caused a seismic shift.

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Top 10 Learnings about Free Trials with Tomasz Tunguz (Video + Transcript)

SaaStr

Join us at SaaStr Annual 2020. Contract length. How long should a contract be in order to maximize conversion rate? A multi-year contract, a month-to-month contract, an annual contract. A multi-year contract, a month-to-month contract, an annual contract. FULL TRANSCRIPT BELOW.

Contract 101
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The ultimate guide to DocuSign pricing

PandaDoc

Here’s how the best e-signature solutions compare with DocuSign in 2020. That, combined with our payment gateway, means that you can design proposals, quotes, contracts, and more from one place and send everything for signature via email or mobile app. A quick word about usage limits. Personal plans.

Price 59
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The Playbook to Building a Thriving Sales Culture with PatientPop SVP of Sales Justin Welsh (Video + Transcript)

SaaStr

Join us at SaaStr Annual 2020. My velocity lane, PatientPop’s SMB SaaS, eight units a month, $13,500 contract. Calls, emails, connect rate, demos, performs, wins, average contract value. It helped bump customers into annual contracts and it helped people set great expectations so that customers didn’t churn.

Quota 126
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A Step by Step Guide to Revenue Growth with Mark Roberge (Video + Transcript)

SaaStr

Join us for SaaStr Annual 2020. Awesome revenue growth on the X axis, awesome revenue retention on the Y. It was all about getting the contract. You can be marching around and thinking you’ve got it all worked out, you signed up 50 customers, you’ve got them on annual contracts, they’re all still paying you.

Growth 102
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Defining Your Customer Journey From Prospect to Champion with Sage People SVP Kathy Lord (Video + Transcript)

SaaStr

Join us at SaaStr Annual 2020. Because it’s not so much focused around X, Y, Z NPS score. If you sat and you said, “Okay, we sign a customer, we process their contract, we have to get them provisioned. They got a verbal, they’re like, we’re going to get a contract this is a scrape.

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How to Build a CSM Team That Generates 130% Net Retention with Talkdesk (Video + Transcript)

SaaStr

Join us at SaaStr Annual 2020. This is pretty simple, but when I look at this industry, a lot of times what I see is organizations crafting pricing packages that would enable, for example, an enterprise-wide license, where an organization pays you X amount of money, and they have unlimited seats, unlimited usage. FULL TRANSCRIPT BELOW.