Hubspot

DECEMBER 2, 2019

Here, I'm going to explore why our current editorial strategy is limited, and how we can refine it for better results in 2020. Over the last several years, we've moved from the linear funnel to the looping decision journey, which has four phases -- awareness, consideration, purchase, and up-selling (or cross-selling).

Objectives and Key Results 101

Objectives and Key Results Strategize Cross-sell Click Through Rate 101

InsightSquared

DECEMBER 3, 2019

From the growth of the revenue operations model to the introduction of new technology solutions that enhance business leader’s abilities to make better decisions, changes are happening daily in the B2B world, and more are sure to come in 2020. Team alignment. AI Influences.

Cross-sell 62

Cross-sell Teamwork Sales Gaming 62

Veloxy

OCTOBER 29, 2021

This turns a sales rep who spends too much time on non-selling activity into a trusted advisor that spends the majority of their time on customer engagement. This includes tools designed to reduce the administrative burden on revenue operations and reps by automating non-selling activities. How is AI Changing Sales?

Sales 223

Sales Non-Profits CRM Pipeline 223

Heinz Marketing

MARCH 25, 2020

But even if your company failed to meet its revenue goals last year, you’re not alone—. Our research found that 80% of companies failed to exceed revenue goals in 2019 and 38% of companies didn’t meet at least 90% of their goals. A severe lack of cross-functional coordination. Growing disagreement over target accounts.

Growth 65

Growth Cross-sell Territory Engineering 65

Martech

MAY 10, 2022

Another road to trust comes out of how brands that sell products manage everything else. In 2020, 80% of customers said that the experience the company provides is as import as the product or services. In 2020, 80% of customers said that the experience the company provides is as import as the product or services. Communication.

Trust 98

Trust Customers Cross-sell Service 98

Martech

OCTOBER 21, 2021

During the pandemic, in-person events and meetings went virtual, and customer interactions became much more dependent on digital communications. But this digital transformation in customer relationships had been underway many years prior to 2020. Why cross-channel customer journey orchestration is important.

Cross-sell 124

Cross-sell Sports Prospecting B2B 124

InsightSquared

OCTOBER 2, 2020

You wanted to see cross-functionally—broad and deep. Those questions (and more) are exactly what we are answering with the first all-in-one Revenue Intelligence Platform , featuring Activity Capture, Guided Selling, Interactive Reports, AI Forecasting, Dashboards—and now Conversational Intelligence. . How many meetings did they have?

Cross-sell 100

Cross-sell Negotiate Meeting Closing 100

Gong.io

NOVEMBER 12, 2021

and cross your fingers that you sat in on the “right” calls. Gong captures anonymized data from our customers – web conference meetings, call recordings , and emails – and uses AI to analyze how seller and buyer behavior impacts success rates. . The goal of prospecting is to sell the meeting. You landed the meeting.

Cold Call 118

Cold Call Objectives and Key Results Negotiate Cross-sell 118

Hubspot

JANUARY 25, 2021

2020, after all, saw creative teams around the world removed (often without warning) from their offices, and scattered to home offices and kitchen tables. The findings of this report were gathered by surveying 437 unique respondents, from a range of industries, niches and countries, in December 2020. The Key Findings.

Cross-sell 99

Cross-sell Niche Drivers/motivators Clients 99

SaaStr

DECEMBER 14, 2023

At the time, they were less than a billion or two in revenue, and now, they just crossed over a $30B revenue run rate. They’re selling from SMBs, especially with Workspace, all the way through some of the largest Enterprises in the world. Under her purview, Alison is responsible for Google Workspace and the Google Cloud Platform.

GTM 124

GTM Cross-sell Territory Retail 124

Sales Hacker

MARCH 18, 2020

How do you compensate for the lack of B2B face-to-face meetings ? The travel bans remain in place until the end of 2020, leaving aviation and tourism completely frozen. Hold virtual meetings to discuss everything that will be done within the next 48 hours — or to see how your plan can be adjusted. What to expect? Get Digital.

B2B 137

B2B Healthcare Hospitality Sales 137

Hubspot

AUGUST 10, 2020

For example, if you work for a company that sells audio editing software and you have a prospect who does not create audio content and is looking for photo editing support, listening to their needs can disqualify those who are not in need of your offer, freeing you up to engage with customers who are. Upselling and Cross-selling.

Cross-sell 100

Cross-sell Sales Negotiate Contact 100

InsightSquared

AUGUST 14, 2019

In fact, Gartner reported by the year 2020, AI will become a more integral part of the sales process for up to 30% of companies around the world. Here are three of the top ways AI is impacting today’s sales process: Increases Time Spent Selling. Using data should be integrated into all of a team’s daily sales functions.

Process 91

Process Cross-sell Sales B2B 91

SaaStr

OCTOBER 16, 2024

And non-tech platforms selling to SMBs or consumers, like Toast or Monday remain very strong: Over 70% of Monday.com ‘s customers are non-tech and they’re growing over 34% at a billion in ARR Shopify has re-accelerated and at ~$10B is growing 21%. at the end of the meeting. Sell outside of tech. Not for Monday.

B2B 128

B2B Legal Cross-sell Growth 128

SaaStr

JULY 15, 2020

And so obviously the people that need consumers to spend money for their revenue and then their contribution margin just had no shot of selling things, look at model T-shirts or something. People are buying and selling houses. Right now if you look on the other side, an area I know a fair amount about, look at US real estate.

X-functional 72

X-functional E-commerce Growth Retail 72

ConversionXL

OCTOBER 16, 2022

By meeting buyers’ post-purchase needs , you’ll improve customer retention. For a company selling high-ticket products, like cars, the same purchase frequency indicates repeat business instead. Nutrition brand Huel cross-sells at the checkout to grow MRR for subscription customers and average purchase value for one-time buyers.

Customers 129

Customers Retail Cross-sell Follow-up 129

Hubspot

MAY 19, 2020

According to HubSpot's State of Marketing Report, more than 67% of brands are leveraging it in 2020. Upsell, cross-sell, or renewal : As most sales reps can attest, it’s often easier to sell more to an existing customer than to close an entirely new customer. Because companies get stuck. By deploying marketing (e.g.

Hospitality 83

Hospitality Product Cross-sell Objectives and Key Results 83

Sales Hacker

APRIL 1, 2021

If you’re an OEM or selling physical products, this one’s for you (sorry, SaaS folks). At the heart of 2020’s changes is a realization that e-commerce is about more than buying household goods from Amazon. In 2020, US consumers spent nearly $710 billion on e-commerce , a year-over-year increase of 18%.

E-commerce 74

E-commerce Territory Transportation B2C 74

criteria for success

MARCH 25, 2020

And no matter where you are or what your organization sells, you’ve likely seen an impact on your business. Selling Through Uncertainty. Criteria for Success is hosting a series of group Q&A's about selling during COVID-19. How to Run a Sales Team Meeting. Step two: Keep a consistent meeting cadence.

Cross-sell 66

Cross-sell Sales Up-sell Meeting 66

Miller Heiman Group

JULY 8, 2019

Nearly half of American CFOs indicated they believed a recession would hit by mid-year 2020 in a Duke University/CFO Global Business Outlook survey released in June 2019. By doing so, an organization meets and exceeds buyer expectations, setting themselves up as a more trusted partner to solve business problems than their competition.

Cross-sell 82

Cross-sell Negotiate Sales Quota 82

Search Engine Land

FEBRUARY 18, 2023

Also on this day Bing announces refreshed Bing Webmaster Tools 2020: The new toolset promised to offer a faster, cleaner, more responsive and even more actionable set of features. Video: Rhea Drysdale on hyperlocal SEO & saving clients money 2020: From running a small business to digging deep into SEO to help clients win.

Finance 88

Finance Engineering Campaign Cross-sell 88

Search Engine Land

JANUARY 8, 2023

This was welcome news for advertisers who had been adding the same lists of negative keyword accounts manually or using a script to automate cross-account negative lists. . 2020: Bing would appear as an option in the United Kingdom only, while DuckDuckGo and Info.com will appear alongside Google in all 31 EU territories. URL network.

Referrals 83

Referrals CTR Launch Engineering 83

Gong.io

JUNE 25, 2021

Sales success = meeting booked in the next 10 days. Sales Stat #2: DON’T ask for time when booking meetings with cold emails. We crunched the stats, and it turns out the “Interest CTA” is the highest performing call to action for cold emails: The Interest CTA sells the conversation, not the meeting. . Provide context. .

Cold Call 93

Cold Call Sell Objectives and Key Results Negotiate 93

Search Engine Land

JANUARY 21, 2023

Google deduplicates featured snippets In 2020, Google rolled out a global change to featured snippets that resulted in any URL only appearing once on the first page of search results, instead of twice. Google Founders To Sell 10 Million Shares Over Five Years 2010: This was part of a plan to diversify their portfolios over time.

Cross-sell 82

Cross-sell Engineering Referrals Gaming 82

Heinz Marketing

SEPTEMBER 13, 2021

This week’s show is called “ Meet the New Hybrid Salesforce: Q&A with Tiffani Bova “ My guest is Tiffani Bova , Global Growth and Innovation Evangelist at Salesforce. And a lot of that had to do with…many selling organizations were very successful, selling either inside only, or outside only, or a hybrid of the two.

Pipeline 115

Pipeline Technology Technology Sales 115

Martech

OCTOBER 19, 2022

Simply put, it’s the automated buying and selling of digital advertising space. Programmatic advertising is now being used to sell ad space for CTV, digital radio and digital out of home (DOOH). In 2023, programmatic video advertising spend will be more than double what it was in 2020 (InsiderIntelligence). Ease of use.

Retail 130

Retail CTR Networking Campaign 130

Martech

MARCH 15, 2023

Two years after the Covid-19 hit, the customer split between online and offline channels was at 61% and 39% respectively versus 56% and 44% in 2020, according to Salesforce’s 5th State of the Connected Customer Report. Good experience matters to customers, often more than the products you sell or the services you provide.

Customers 105

Customers Cross-sell Technology Technology 105

SBI

JULY 1, 2020

Now, with the economic uncertainties of 2020, sales teams of all sizes are desperate for a more strategic approach to building dependable and ongoing opportunities to optimize customer revenue in their most strategic accounts. 5 Ways to Uncover Strategic Account Revenue. Revenue growth in B2B enterprise accounts has always been challenging.

Strategize 72

Strategize Cross-sell Strategic partnership Growth 72

InsightSquared

SEPTEMBER 21, 2020

Benchmark of progression such as number of days between meetings, emails, and calls. InsightSquared offers flexible role-based licensing, making it easy and affordable for organizations to standardize their team on a single platform—improving cross-functional decision-making, collaboration and outcomes. BOSTON — SEPT.

Conversion 62

Conversion Cross-sell Pipeline Engineering 62

Salesforce

SEPTEMBER 21, 2021

Late in 2020, executive leadership at Accenture recognized that their business-to-business (B2B) sales transformation offering was not going to serve clients the way they needed it to. And if I sell mobile phones, maybe that’s a good reason I should call this company because I know they’re about to hire 1,000 people.”.

B2B 96

B2B Territory Manufacturing Sales 96

Gong.io

NOVEMBER 12, 2021

and cross your fingers that you sat in on the “right” calls. Gong captures anonymized data from our customers – web conference meetings, call recordings , and emails – and uses AI to analyze how seller and buyer behavior impacts success rates. . The goal of prospecting is to sell the meeting. You landed the meeting.

Cold Call 71

Cold Call Objectives and Key Results Negotiate Cross-sell 71

Hubspot

JANUARY 25, 2021

INBOUND 2020 hosted sessions entirely online and attracted thousands of attendees around the world. Pop-up shops are temporary retail spaces that give companies the opportunity to sell their products in a controlled environment. Lots of today’s software and e-commerce businesses never get to meet their customers or clients in person.

Entertainment 101

Entertainment E-commerce Non-Profits Promote 101

Sales Hacker

JANUARY 19, 2021

Best practices for asynchronous selling [15:38]. Guided selling with Revenue Grid allows you to guide reps step by step through every deal, reducing guesswork and increasing consistency, so your teams have the best odds with every opportunity in the pipeline. I’m not here to sell you anything, but I am here to share good ideas.

Cross-sell 71

Cross-sell Up-sell Objectives and Key Results Start-ups 71

Sales Hacker

SEPTEMBER 4, 2018

Customer Success is the business solution for keeping customers loyal by meeting or exceeding their expectations about your product or service. Here are some eye-opening facts: Customer experience will topple the product itself and its price tag as the key brand differentiator by 2020, according to a Walker study. Cross-team members.

Customers 63

Customers Cross-sell Referrals Growth 63

Hubspot

JULY 17, 2023

In 2020, Silver Peak hired Aviso , an AI selling platform, to predict quarterly business. to enhance customer engagement and improve account-based selling. Through adoption of these tools, they were able to obtain better data for account selling. Tinuiti closed 50% more recurring revenue from cross-selling with Gong.

Cross-sell 68

Cross-sell Objectives and Key Results CRM Price 68

Highspot

JANUARY 19, 2022

This includes teaching them how to best engage with prospects, build relationships with customers, close deals, upsell and cross-sell, and much more. Outside or field sales : These training programs are catered to sales reps who spend the bulk of their time meeting with leads and customers face-to-face. or a 353% ROI.

Technique 92

Technique Negotiate Pitch Inside sales 92

Highspot

FEBRUARY 4, 2021

But gaining the trust of cross-functional leaders, however, takes more than faith, trust, and pixie dust; you need to be able to show measurable impact on revenue. With buyers’ needs changing rapidly, an agile approach will ensure your sales team always has what they need to meet – and exceed – customer expectations.

Cross-sell 59

Cross-sell Strategize Quota Pitch 59