SaaStr

MAY 7, 2021

— Jason BeKind Lemkin (@jasonlk) May 6, 2021. We last checked in with HubSpot as they crossed $1B ARR , and ordinarily, it would be a little quick to check back in. HubSpot is sort a bell-weather stock and company for selling to SMBs and mid-market. for the full fiscal year, up from $1.17B.

Growth 144

Growth Customers Cross-sell Up-sell 144

Hubspot

JANUARY 25, 2021

just released the State of Project Management report, designed to find out how creative teams manage their projects as we move into 2021. A Problem with Cross Team Visibility. There's little doubt that these 'basics' are undermining amazing creative work across a range of industries and niches, and selling businesses short.

Cross-sell 99

Cross-sell Niche Drivers/motivators Clients 99

SaaStr

JULY 17, 2024

It’s always been hard to raise venture capital, but if you’re in the group of folks VCs do want to fund, it’s like 2021 in some ways. These unicorns are often different from the 2021 unicorns. From 2018 to the end of 2021, a weird thing happened. Then, the end of 2021 hit, and it started to normalize. The top U.S.

Cross-sell 120

Cross-sell Growth Up-sell B2B 120

SaaStr

MAY 24, 2023

So it’s tougher out there for many of us, but many Cloud and SaaS leaders are still growing at epic rates, even if not quite at the torrid rates of 2021. It’s crossed $640,000,000 in ARR, growing a stunning 50%! SaaStr favorite Monday.com is one of them. 5 Interesting Learnings: #1. $50k+

Cross-sell 129

Cross-sell Represent CRM Growth 129

SaaStr

JANUARY 3, 2024

It’s quietly crossed $1.2 It send the stock price up 112% over the past 12 months! NRR Remains Solid at 110%, But Down From 130% in 2021 NRR remains healthy, but down materially from the Go Go Days of 2021, when at $700m ARR, Elastic had 130% NRR. Go ask your developer ? Again, like many. They Have 1,220 of Those.

Cross-sell 108

Cross-sell Growth Price Up-sell 108

SaaStr

JANUARY 26, 2023

Dear SaaStr: Can Founders Still Sell Some of Their Shares in Venture Rounds in 2023? Up until say 2017–2018 or so, in SaaS, there was a rough rule: a relatively small amount of secondary liquidity ($1m-$2m) would be offered by growth investors in top VC rounds once a startup crossed $10m ARR or so. appeared first on SaaStr.

Sell 22

Sell Cross-sell Growth Up-sell 22

Hubspot

SEPTEMBER 6, 2022

Read on to learn how to sales has changed from 2021 to 2022, and what to expect in the coming months. Mainly through upselling and cross-selling. As a result, almost half of companies report up to 30% of their revenue comes from upselling. When it comes to cross-selling, 80% of sales professionals use this tactic.

Cross-sell 74

Cross-sell CRM Trust Pitch 74

Martech

APRIL 22, 2024

I call this audience-based planning — a way to take what your sales team wants to sell and to whom and pair it with what your data can tell you about that target audience’s interests, pain points and journey stage. What clients might be a fit for cross-serve or upsell on this service? What messaging is most likely to resonate?

B2B 131

B2B Cross-sell Campaign CRM 131

SaaStr

JUNE 16, 2021

And it sells to the same classic customer base most of us do. This is fairly unusual to not see customer count growing at least at half the rate of ARR growth: ” As of December 31, 2019 and 2020 and the three months ended March 31, 2021, we had 1,945, 1,997 and 1,984 customers, respectively.” As It Crosses $1B in ARR.

Cross-sell 118

Cross-sell Legal Growth Service 118

Veloxy

OCTOBER 29, 2021

This turns a sales rep who spends too much time on non-selling activity into a trusted advisor that spends the majority of their time on customer engagement. So buckle up and prepare for one super informative, all inclusive guide to all things Sales AI. The power of selling will never move away from human interaction.

Sales 223

Sales Non-Profits CRM Pipeline 223

SaaStr

DECEMBER 27, 2020

CEO Lew Cirne, after regretting selling his first startup in the space to CA for $375m, tries again with New Relic. But New Relic has continued to scale, crossing $650,000,000 in ARR (or so) and a $4B market cap. That’s up from 70% 5 quarters ago — a big change. 10x the sign-ups with new Free tier.

Contract 136

Contract Cross-sell Price Growth 136

Hubspot

DECEMBER 22, 2020

Sometimes, certain types of keywords can have subtle differences, and end up aligning to the wrong intent. For example, the restaurant POS software, Toast, is bidding on "phone systems for restaurants" but they don't sell phone systems! Udemy - Best Selling Online Courses. Here are seven ways to thrive in both SEO and PPC.

Gambling 101

Gambling CTR Education Campaign 101

SaaStr

JUNE 19, 2024

Monday.com sells mainly to folks outside of tech — and because of that, it’s on fire. It’s up to an $11 Billion (!) That’s selling to tech — in many cases — today. Net New Customer Count Holding Up, Still +12% Today Not bad. What can we learn, right now? Not that long ago, really. #2.

Non-Profits 94

Non-Profits Cross-sell Growth Up-sell 94

SaaStr

JANUARY 16, 2021

Love email mktg at scale – Sr AE: Make real $$ selling to CMOs – Head Digital Events: love ‘em now? — Jason BeKind Lemkin (@jasonlk) January 16, 2021. Our podcast is up, we’ve crossed 1.2m social followers, and blog views are up, and more. This isn’t selling a SaaS product. Head of Content.

Cross-sell 115

Cross-sell Up-sell Start-ups Follow-up 115

Hubspot

APRIL 19, 2021

However, not having it figured out is what ultimately led to a 271% increase in downloads for season six of HubSpot's podcast, Skill Up. I then cross-referenced the players I downloaded with the audience application report from Megaphone. After gathering this data, I assessed the best ads for Skill Up.

Cross-sell 100

Cross-sell Promote Up-sell Campaign 100

SaaStr

APRIL 20, 2022

Let’s look at some numbers: Number of job openings in December 2021: 12 million. Number of people who quit their jobs in December 2021: 4.3 Organize bi-weekly office hours, which fill up quickly, and stir interesting conversations where team members get to know each other to form stronger relationships.

Cross-sell 108

Cross-sell Sales Networking Drivers/motivators 108

SaaStr

FEBRUARY 14, 2021

So what’s the SaaStr community catching up on, on YouTube, this week? “How To Raise Your Next Round- What Does it Take to Really Raise Capital with Point Nine Capital” Christoph Janz updates his annual “funding napkin” on how VC looks in SaaS in 2021. A look back at the earlier days. #6.

Cross-sell 95

Cross-sell Price Up-sell Campaign 95

Highspot

NOVEMBER 18, 2020

Here are the three trends to watch — and how to stay ahead of the curve in 2021. Salespeople have regained their confidence and, armed with virtual selling best practices , they are well-positioned to perform as they would have before the pandemic. Remote Work Is Here to Stay?. What to Expect. How Enablement Teams Win.

Cross-sell 52

Cross-sell Sales Technique Presentation 52

Partners in Excellence

OCTOBER 21, 2022

It seems everything in my feed is dominated by “SaaS Selling.” It seems everything I read is about “SaaS selling.” It seems that everything new about selling, everything about sales performance really focuses on SaaS selling. ” Is there selling life outside SaaS. Why is this important?

Cross-sell 103

Cross-sell Quota Sales Up-sell 103

Martech

FEBRUARY 14, 2023

Customers might sign up for your email program for discounts and special offers, but that shouldn’t stop you from finding all kinds of ways to show your appreciation through email while still keeping your eyes on your own goals. That means I’m more likely to choose them when I need the kind of products they sell.

Customers 131

Customers Retail Cross-sell Campaign 131

SaaStr

APRIL 19, 2024

50, and package it up for another $.50 Then, someone would sell it for you for $50 to $400. The low point was in 2021, with $100k of revenue per employee for all of these unicorns, and we were only 10% as efficient as we used to be. You never catch up. How do you learn to sell in France, Germany, Milan, or London?

Engineering 118

Engineering Price Cross-sell Up-sell 118

Martech

JUNE 27, 2023

Sell, close. Andy Crestodina and Ascend2 conducted some useful research into this matter in 2021. Back it up by a human, if appropriate. You can do a look-up by hand or use automated processes from providers like NetFactor. Explain your products and services and how they solve business problems. Motivate interaction.

B2B 114

B2B Customers Cross-sell Price 114

Salesforce

APRIL 28, 2022

This leveling off was inevitable given that global digital sales soared 57% in 2020 and 16% in 2021. This leveling off was inevitable given that global digital sales soared 57% in 2020 and 16% in 2021. Worldwide, consumers are facing historic levels of inflation that haven’t let up since early 2021.

Retail 98

Retail Cross-sell Sales Growth 98

Veloxy

OCTOBER 26, 2023

The Role of a Medical Device Sales Rep Medical device sales representatives play a critical role in the healthcare industry, selling and promoting medical devices to healthcare professionals. Aligning your personal and professional interests with the medical devices you sell can help you excel in your role.

Healthcare 130

Healthcare Hospitality Networking Negotiate 130

Highspot

JANUARY 26, 2021

As businesses begin the new year, many have learned that the rapid changes implemented in response to the COVID-19 pandemic are now an important part of their growth strategy in 2021. Tight alignment allows for the creation of seamless customer journeys amid an increasing amount of online channels, as virtual selling is here to stay.

B2B 52

B2B Customers Cross-sell Trust 52

SaaStr

JUNE 7, 2023

Twilio is the same great company it was in 2022 and 2021, but it’s also been the segment where buyers have cut back perhaps the most. But both Twilio and Snowflake sell a lot based on consumption. Twilio’s non-GAAP gross profit continues to grow and non-GAAP operating margins have crossed 10%. #4. Go Global! #5.

Non-Profits 95

Non-Profits Cross-sell Growth Up-sell 95

Martech

JUNE 3, 2022

The company didn’t have ROI numbers for 2021 due to the uniqueness of the year.). For example, in an effort to safeguard its customers’ privacy, Apple in mid-2021 announced features in iOS, Mac OS and Watch OS that limit the data available to marketers. Depending on what industry you’re in, your company’s ROI could be even higher.

E-commerce 141

E-commerce Technology Technology Retail 141

SaaStr

OCTOBER 10, 2020

Nick Mehta, CEO of Gainsight, and I caught up ahead of their Pulse Product conference. It was an A+ conversation on, in particular, how to do product extensions and sell a second product, and where product development overall is today: A few take aways: Why extend a top brand in customer success into product? Customers are happier.

Customers 82

Customers Cross-sell Up-sell Product 82

Salesforce

JUNE 14, 2023

Let’s face it: Hard sells and flashy demos can be effective ways to close. Not only will this help you build trust, which makes it easier to sell , but it will open the door to long-term relationships that can lead to upsells and cross-sells. As a test, they added our pop-up banners to their home page.

Gaming 95

Gaming Cross-sell Referrals CRM 95

Martech

JULY 22, 2022

More broadly, however, truly understanding your customer and focusing on providing them with what they’re seeking for the duration of your relationship can pay dividends for the longer term, resulting in cross-sells, up-sells, repeat purchases and brand advocacy. More agile marketing and operations.

Customers 106

Customers Cross-sell Service Education 106

SaaStr

JULY 8, 2022

Bottom Up vs. Top Down Selling in the Enterprise with ThoughtSpot CEO Sudheesh Nair. State of the Cloud 2021 with Bessemer Venture Partners. #22. The post SaaStr’s YouTube Crosses 5,000,000 Views. From Burn-Out to $100M in ARR with Jason Cohen, Founder of WP Engine. #15. I love this session. #17.

Cross-sell 108

Cross-sell Niche Growth Engineering 108

SaaStr

JUNE 22, 2021

— Jason BeKind Lemkin (@jasonlk) June 22, 2021. While I hate the term “alignment” from my days as a F500 VP, if the term ever were to be used in a useful way in a SaaS start-up, it’s the way your VP Sales and VP Marketing should be joined at the hip. Because you’re going to need a team to sell.

Cross-sell 124

Cross-sell Sales Start-ups Up-sell 124

SaaStr

JULY 20, 2022

As start-ups begin to accumulate success and ?generate generate momentum, they will inevitably need to scale up. You’ve identified a persona to sell to and a problem you solve for buyers. Or, perhaps, you’ve secured a new round of funding and want to live up to the hype. Come up with a list of standard inputs (i.e.,

Cross-sell 102

Cross-sell GTM Finance Growth 102

Salesforce

JANUARY 11, 2022

Few things keep retailers up at night as much as merchandise returns. During 2021’s Cyber Week alone, global online spend reached $275 billion. Collaborative commerce speeds up service. For example, consider a home goods company that sells smart appliances. Looking for more commerce insights to drive growth?

Retail 88

Retail Service Cross-sell Trust 88

ConversionXL

OCTOBER 16, 2022

One month later, sales are up by $38,500, and the business owner deems the campaign a success. It followed up post-conversion to ensure buyers were happy, improving the overall customer experience to generate repeat business and brand advocacy. That’s up to you, but keep it consistent for all your calculations moving forward.

Customers 129

Customers Retail Cross-sell Follow-up 129

Hubspot

AUGUST 22, 2022

Sales Rep Performance in 2021 vs. 2022. Let’s start by taking a look at how the sales field has changed from 2021 to 2022, and dive into the biggest sales trends of the year. Selling by offering a solution rather than pitching a product/service is key to sales pros. How Salespeople Build Rapport When Selling.

Cross-sell 69

Cross-sell B2C CRM Sales 69

Salesforce

DECEMBER 13, 2022

Chatbot messages globally increased 57% on Black Friday and 53% on Cyber Monday compared to the same days in 2021. Generating more revenue by enabling agents to cross-sell, upsell and start outbound outreach when assisting customers with service issues. Offer open until 1/31/23 and subject to change without notice.

Cross-sell 98

Cross-sell Manufacturing Contact Represent 98