Martech

JANUARY 25, 2022

Customer relationship management (CRM) is the technology brands use to nurture relationships with their customers. These use interaction and channel management features to give relevant teams a 360-view of customers. These solutions are designed to help sales and service agents communicate with customers more effectively.

CRM 98

CRM Agriculture Hospitality Healthcare 98

Martech

FEBRUARY 25, 2022

Acquia acquired Widen in September 2021. Founded in 2006, Cambridge-based HubSpot is perhaps best known for its customer relationship management (CRM), but its software services have grown well beyond CRM. Lead management. Account relationship building and management. Target customers. Sales alerts.

E-commerce 115

E-commerce B2C Manufacturing Hospitality 115

PandaDoc

APRIL 11, 2023

According to Xant’s Sales Development Survey 2021 report, 81% of sales professionals make five or fewer follow-up attempts in response to inbound sales leads. Following up isn’t just about making those initial conversions; it’s an integral part of customer relationship management (CRM), too. That would be counterproductive.

Follow-up 52

Follow-up Cold Call Sales Contact 52

PandaDoc

APRIL 3, 2023

Improved client relationships While inside sales teams would typically use dedicated CRM software , outside salespeople still do plenty of customer relationship management without relying on technology. You can explain details about the product to them via their chosen channels.

Outside Sales 52

Outside Sales Inside sales Teamwork Quota 52

Sales Hacker

OCTOBER 7, 2021

It has little to do with the work itself, and more to do with the societal pressure, norms, and bias that exist in 2021. Selling today requires our traditional soft skills of empathetic listening, communication, relationship building, and decision-making. I joined Flowhaven in 2021 as an SDR. Anything less is failure.

Sales 137

Sales Up-sell Start-ups Cross-sell 137

Salesmate

JUNE 11, 2021

Do you need customer relationship management software as well? Relationship building emails. There are plenty of articles online stating that emails are dead in 2021. Are you going to send automated emails based on customers’ behavior? What is your budget? These are the ice breakers. Targeted emails. Conclusion.

Real Estate 52

Real Estate E-commerce Campaign A/B testing 52

Highspot

JANUARY 30, 2025

The wealth management industry is going through a remarkable transformation driven by the rising expectations of high-net-worth clients. Demand is expected to exceed $500 billion by 2030 , doubling the market size since 2021. That will deepen relationships, build trust, and enhance the value we can provide.”

Clients 52

Clients Sales Technology Technology 52