Sales Hacker

JANUARY 4, 2021

You’re likely familiar with operations, finance, sales, marketing, and human resources, but it can be a little harder to define what the revenue department is. The revenue department seeks to bring all functional areas onto the same page for a complete view of an organization’s revenue stream. Revenue operations explained.

X-functional 101

X-functional CRM Finance Growth 101

SaaStr

MARCH 26, 2024

It’s challenging to find super high-quality folks unless you’re in B2C, where customer support is sales. As a founder, you need to be more involved in functional areas like sales support and success. It’s tough for folks to staff these functions. Give everyone x amount of money to go find the best one.

Price 119

Price X-functional B2B Growth 119

SaaStr

MAY 16, 2024

But if you know what success looks like in sales, support, engineering, etc., 2021 was the boom. Twitter, now X, has changed drastically. AI Has To Be 80% As Good As A Person In 2021, we didn’t care about efficiency, with $100k of revenue per employee. Crappy support bots have been around forever.

B2B 117

B2B Angle X-functional Trust 117