Remove 2023 Remove Contract Remove Cross-sell
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The 10 Best Salesforce Automation Tools for 2022 & 2023

Veloxy

Price: $49/month for Salesforce users, corporate plans available Automations: Non-selling activities, lead prioritization, lead capture Veloxy has several features to help you automate Salesforce, no matter how long you’ve been using the CRM platform. The Top 7 Best Salesforce Automation Tools. source of image. source of image.

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PPC 2023 in review: UA sunsets, Google antitrust trial, X’s downfall and more

Search Engine Land

The PPC community had a rollercoaster year in 2023. As we approach the end of 2023, let’s reflect on some of the most headline-worthy, controversial, and impactful changes that significantly influenced the PPC world over the past 12 months. .” New GA4 fractional, cross-channel web conversions feature on April 18.

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5 Interesting Learnings From Freshworks at ~$600,000,000 in ARR

SaaStr

Fast forward to today, and last quarter they crossed an incredible $560,000,000 in ARR growing 20% on a constant currency basis. But in contrast to their bigger customers, the macro environment — or perhaps market saturation — has led to slowing growth in this segment in 2023. #2. 5 Interesting Learnings: #1.

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7 Great Learnings from Co-CEOs and Founders of Monday.com

SaaStr

It took Monday a long time to cross 100% NRR from SMBs, and they have to have multiple offerings to get there. #2. Long-term contracts can boost NRR, without adding long term value. #6. At some point, you capture so many customers, it’s all about selling them more products they love. A B2B version of MAU/WAU/DAU.

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Customer Success In The Era Of Efficiency: A Deep Dive With ChurnZero, HubSpot and SaaStr

SaaStr

You Mon Tsang, CEO and co-founder of ChurnZero, Colleen O’Sullivan, VP of Integrated Customer Experience at Hubspot, and Jason Lemkin, SaaStr founder and CEO, give their take on where the customer success industry is headed and shares data from the Customer Success Leadership Study done by ChurnZero at the close of 2023.

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The 7 B2B website essentials: What customers want

Martech

Sell, close. Take our brief 2023 MarTech Replacement Survey Install IP address identification software that lets you learn the domain name of business visitors to your site. Ecommerce is perfect for selling low-margin replacement parts, financing solutions and warranties. Motivate interaction. Capture visitor data.

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The Top Customer Success KPIs to Measure

Gong.io

Closing new contracts is important, but retaining and increasing revenue from existing accounts is crucial for maintaining and growing ARR. Customer success and account managers collaborate here to keep the buyer satisfied and to identify opportunities for expansion (through cross-sell and upsell conversations).