SaaStr

MARCH 30, 2023

In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! The post Thanks to PSG Equity, Rapid, Vertice, and Vitally for Sponsoring SaaStr Europa 2023! At SaaStr, our partners are an integral part of our events. Grab tickets here.

Negotiate 80

Negotiate Contract Price Strategize 80

SaaStr

MARCH 7, 2023

Many companies got sucked into the 2021 vortex of a low-interest rate environment and high multiples when they should have focused on growth and efficiency. General Partner of ICONIQ Growth, Doug Pepper, and General Partner and Head of Analytics, Christine Edmonds, joined us for Workshop Wednesday , held live every Wednesday at 10 a.m.

GTM 67

GTM Growth Profit margin Contract 67

SaaStr

FEBRUARY 28, 2023

While Zoom Enterprise is growing at a healthy clip, churn is over 3% a month for its SMB customers As a result, it’s now predicting 1% growth next year 1% pic.twitter.com/i2k2W9QbVX — Jason Be Kind Lemkin  (@jasonlk) February 27, 2023 So Zoom has just been the craziest story of all time in SaaS.

Growth 86

Growth Contract Engineering Customers 86

Martech

NOVEMBER 9, 2023

The map, which started in 2011 with only 150 companies listed, now contains over 11,000 companies* — a ridiculous growth rate of over 7,000%! With investments bringing generative AI into every marketing area imaginable, it seems certain that next year’s map will continue on the same growth trajectory. But that may not be the case.

Contract 117

Contract Technology Technology Clients 117

SaaStr

JANUARY 11, 2023

A good example of how driving deal sizes up (see the next point) and strong NRR lets you drive NRR up well about new logo growth. #2. Incredibly capital efficient growth — Docebo got to $144m+ ARR burning just $14m. 80% of customers sign multi-year contracts. No Year of 100% Growth After $10m ARR. Yes, you can.

Contract 131

Contract Price Growth Service 131

SaaStr

MARCH 8, 2023

That’s 12x ARR even with fairly mature growth. This turbocharged Doximity’s growth, but truly hitting 80% of your ecosystem has lead to slowing growth as they approach $500m in ARR. #2. Today, it’s on track to generate $181,000,000 in EBITDA in 2023. It’s called Doximity and it’s worth $6.5

Contract 108

Contract Growth Networking Up-sell 108

Iannarino

MARCH 2, 2023

You are responsible for getting this right, and you worry that a wrong decision will harm your position, embarrass you, and cause you to miss out on growth opportunities. Unless root causes are addressed, the ink on the contract won't be dry before the client fires the company and starts over. Hope your competitors’ discovery is weak.

B2B 253

B2B Contact Clients Entertainment 253

SaaStr

JUNE 22, 2023

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. Rattle’s revenue acceleration platform enables teams to increase efficiency, transparency, and growth across their revenue funnels. appeared first on SaaStr.

Contract 72

Contract Engineering Trust Technique 72

SaaStr

JANUARY 17, 2024

But the bigger ones are the ones driving revenue growth at scale. Driving ACV Up 16% Key To Growth Smartsheet has driven its core customer ACV up from $7,951 in 2023 to $9,225 — that’s +16% in a little more than a year. That’s been critical to them maintaining revenue growth. #5. million in ARR.

Entertainment 90

Entertainment Government Contract Growth 90

SaaStr

OCTOBER 18, 2023

So in 2023, Josh came back as CEO again to return the company to growth. Josh is Spending a Ton of Time on the Road With Customers to Get Back to Growth. Much Lower So Far in 2023. 67% of Customers on Multi-Year Contracts, And Going Up, This certainly helps slow down churn, even if it really just masks it in the end. #7.

Contract 94

Contract Price Growth Launch 94

SaaStr

JUNE 29, 2023

Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. SaaS Market Snapshot In Q1 of 2023, Vendr gathered data on SaaS Spending and yielded some pretty interesting results. They want to maximize dollar value and limit contracts to renew.

Price 94

Price Contract CRM Engineering 94

SaaStr

DECEMBER 14, 2023

Even if a contraction in buying more SaaS products really was a far bigger issue than interest rates in reality the past 18-24 months. Seat contractions and app layoffs are behind us. 2024 may not be great, but for folks who are leaders in their categories, everyone likely will point to some quarter in 2023 as the low point.

Contract 100

Contract Growth B2B Contact 100

Search Engine Land

JUNE 29, 2023

Over the past six years building Eyeful Media, I’ve leaned into my network and colleagues, specifically those with agency experience, to navigate our growth successfully. Go-Go growth. Many of the most critical growth opportunities that we were able to capitalize on were gathered from the feedback of our clients and employees.

Growth 82

Growth Non-Profits Clients Consult 82

Martech

SEPTEMBER 14, 2023

What I have observed over the past two years is that, while cutbacks in marketing may reduce customer acquisition cost, they can also deliver a considerable hit to annual contract value — as much as a 45% fall-off. “We The decision can create significant downward bottom-line margin pressures rather than fuelling recovery and growth.

GTM 133

GTM Market share Growth Technology 133

Martech

MAY 30, 2023

It’s a new paradigm in 2023, supported by research. Google campaigns resulted in a 700% growth in ROAS and a 65% decrease in customer acquisition cost (CAC). Although the exact results are not disclosed, Zingtree got a prospect from paid social under contract within their first 30 days of using MetaMatch.

Sports 137

Sports SQL CTR Entertainment 137

Martech

JANUARY 20, 2023

Or is an annual contract required? Is there a short-term contract or an “out” clause if things don’t work out? Cisco’s Annual Internet Report found that internet-connected devices are growing at a 10% compound annual growth rate (CAGR) from 2018 to 2023. What data security regulations does the platform comply with?

Customers 115

Customers Contract Quota Price 115

SaaStr

AUGUST 7, 2023

Learn about the most important SaaS metrics for founders in 2023 with the CEOs of the most metric-oriented company, monday.com, and the founder of SaaStr. As we transition from the exuberance of 2021 into 2023, marketers have become super short-term focused. You can still measure something in the funnel. The takeaway?

Finance 72

Finance Manufacturing Niche Growth 72

SaaStr

OCTOBER 25, 2023

But in contrast to their bigger customers, the macro environment — or perhaps market saturation — has led to slowing growth in this segment in 2023. #2. The Big Growth Today is In $50k+ and $100k+ Customers. Freshworks has 51,700 customers at around $2k ARR, with a quick close of just 25 days.

Cross-sell 97

Cross-sell Contract Price Growth 97

SaaStr

SEPTEMBER 6, 2023

Everyone has spent the past year managing their budgets more carefully, but the awesome force of simply running more workflows in the Cloud has still pulled growth forward. But, growth it still 26% at almost $600,000,000 in ARR. Strong, although down significantly from 51% growth at $400m in ARR. And That’s OK.

Contract 92

Contract Growth Start-ups Customers 92

Sales Hacker

DECEMBER 20, 2022

Even if you might go bankrupt in one month, you should still be out there signing contracts, hiring people, and building a business because things sort themselves out if you’re doing a good job. Sam Jacobs: How are you planning for 2023? In the wake of all the volatility and economic uncertainty, are you still focused on growth?

Growth 76

Growth Up-sell Start-ups Follow-up 76

Search Engine Land

SEPTEMBER 1, 2023

Average contract value is then the same as in AOV for ecommerce. Average contract value is then the same as in AOV for ecommerce. So, based on the amount of SQLs, calculate how many leads might close and how much those contracts are worth, subtract operational costs, and then you’ve got the estimated gross revenue generated from SEO.

CTR 122

CTR X-functional Profit margin Contract 122

Martech

MAY 2, 2023

Whether you’re applying lead-to-revenue, account-based marketing (ABM), product-, partner-, community-led growth strategies or a combination thereof, a practical yet overlooked step is getting the company talent and resources more involved. Today, revenue and customer generation must be a team sport. Here is how a $1.4 Here is how a $1.4

Finance 116

Finance Sports B2B Contract 116

SaaStr

JANUARY 13, 2023

— Cynthia Hollen / Omnitail … OnMyWay Commerce (@cynthiahollen) January 9, 2023. I asked him why his 3-month contract wasn’t renewed. So the market is flooded with folks that are now “Fractional CROs” and “Fractional CMOs”. We’ve had Fractional CFOs for a very long time, and perhaps they inspired the trend.

Finance 116

Finance Contract Pipeline Consult 116

Martech

OCTOBER 17, 2023

If you’re wondering what 2023 holds — spoiler alert — expect more B2B names under the influencer spotlight. Negotiate contracts that align payment with deliverables, ensuring you’re getting value at every step. Legally sound contracts Update contracts to reflect the ever-evolving digital landscape.

B2B 124

B2B Niche Contract Campaign 124

Martech

JULY 3, 2023

Looking forward to the second half of 2023, we are recalibrating go-to-market plans for what I call the “next normal.” The category creation aspiration failure Popularized by evangelists from high-growth point solutions, this advice to create a new category was both the least achievable and most costly.

Go To Market 112

Go To Market GTM Strategize Growth 112

Sales Hacker

DECEMBER 1, 2023

Behind the Curtains of 2 Companies Killing It Take a peek behind the curtains at some of the go-to-market strategies and tactics behind these two companies excelling despite challenging times Owner : Behind the curtains Year-to-date in 2023 (11 months) Owner has grown 2.6X with great economics. Not to mention, many other highlights.

GTM 95

GTM Contract Represent CRM 95

SaaStr

JULY 13, 2023

Q: What Does It Take To Write A Great Cold Email In 2023? One audience member shared how they raised a series B before growth stalled out. The goal of these functions has been corrupted from when capital was free in 2021, and it was ok then if previously efficient functions only enabled faster growth.

X-functional 68

X-functional Closing Growth Contract 68

Martech

FEBRUARY 13, 2022

Or is an annual contract required? Is there a short-term contract or an “out” clause if things don’t work out? Cisco’s Annual Internet Report found that internet-connected devices are growing at a 10% compound annual growth rate (CAGR) from 2018 to 2023. What data security regulations does the platform comply with?

Customers 98

Customers Contract Government Quota 98

SaaStr

MARCH 12, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Challenge with SMB SaaS: High Growth Can Only Mask High Churn For Just So Long (Updated) The 8 Signs of a Failing Sales Rep. LIVE Workshop Wednesday with ICONIQ: Building Resilience through Efficient Scaling in 2023 4.

Contract 75

Contract Growth Sales Product 75

PandaDoc

MARCH 13, 2023

There are tactics as well as automation tools — like proposal software or contract management software — that you can immediately apply to accelerate your sales cycle. There are four such categories: Prospect wants to make money Prospects who want to make money usually speak about sales, revenue, and growth targets.

Contract 52

Contract Legal Objectives and Key Results Healthcare 52

SaaStr

NOVEMBER 8, 2023

“I don’t know about you, but I fail a lot,” Nick Mehta, CEO of Gainsight, says as his opener at SaaStr Annual 2023. In SaaS, we talk a lot about hyper-growth, uber-successful companies, but many founders, including hyper-growth founders, make mistakes over and over. As a desperate entrepreneur, you say yes to these deals.

X-functional 92

X-functional Contract Quota Growth 92

SaaStr

FEBRUARY 14, 2024

You Mon Tsang, CEO and co-founder of ChurnZero, Colleen O’Sullivan, VP of Integrated Customer Experience at Hubspot, and Jason Lemkin, SaaStr founder and CEO, give their take on where the customer success industry is headed and shares data from the Customer Success Leadership Study done by ChurnZero at the close of 2023.

Customers 91

Customers Cross-sell Drivers/motivators Gaming 91

SaaStr

NOVEMBER 27, 2024

Growth Overall Very, very profitable — generating almost $2B in free cash flow a year Growth is up just 3.6%, but Zoom has raised guidance — and the stock is up a strong 20% this year. 98% NRR from Enterprise Customers, Down from 101% a Year Ago and 115% in 2023. And it still trades at 5x ARR. #1.

Contract 94

Contract Contact Growth Closing 94

SaaStr

OCTOBER 23, 2024

Growth Has Re-Accelerated Fueled by commercial and government contracts, and by AI-related demand in both, Palantir is seeing growth re-accelerate from 2023. Commercial Customers Fueling Growth. This potential for a decade of growth at scale here helps justify the high revenue multiple Palantir trades at. #4.

Government 79

Government Contract Growth Closing 79

SaaStr

DECEMBER 4, 2023

With the turbulence in the market in 2023, sales cycles have only been getting longer and a lot more complicated. But as founders, we value everything as ARR growth. ARR, changed from forcing payments upfront to flexible terms, and growth skyrocketed almost 200% while a competitor in the space grew 54%. #3:

Contract 84

Contract Price Healthcare Commission 84

Gong.io

AUGUST 3, 2022

Closing new contracts is important, but retaining and increasing revenue from existing accounts is crucial for maintaining and growing ARR. For product-led growth teams, onboarding sequences are generally automated. Customer success KPIs for measuring retention and growth. Defining customer success and measurements . Onboarding.

Customers 87

Customers Cross-sell Contract Price 87

SaaStr

OCTOBER 4, 2023

All the way down, and Q1 of 2023 was tough. Is it epic, and will it return to triple-digit growth? They came down to Earth from high flyer growth but are slowly re-accelerating over the last four quarters. Monday saw seat contraction but didn’t miss a beat because only 30% is to tech, and 70% is to normal businesses.

Non-Profits 92

Non-Profits Growth Contract Up-sell 92