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2024 online holiday spending set for record year with $240 billion in sales

Martech

This represents a 8.4% Here’s the full breakdown of when consumers spend by income level: Image: Klaviyo’s 2024 Consumer Spending Report. Image: Klaviyo’s 2024 Consumer Spending Report. Here’s how shopping behaviors break down by generations: Image: Klaviyo’s 2024 Consumer Spending Report. Why we care.

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Nearly 60% of Google searches end without a click in 2024

Search Engine Land

The data was collected by Datos’ US & EU panel between September 2022 and May 2024 and represents “a diverse and statistically significant sample of users.” 2024 Zero-Click Search Study: For every 1,000 EU Google Searches, only 374 clicks go to the Open Web. The report. In the US, it’s 360. Dig deeper.

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Second quarter saw slowing ad spend on most platforms

Martech

Amazon Sponsored Products, Facebook, Google search and Instagram all saw lower spending growth year-over-year in Q2 2024 than a quarter earlier. Facebook’s share of total Meta ad spend dropped compared to last Q2 but still accounted for 68% in Q2 2024, maintaining its dominance among Meta’s platforms.

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What is Outside Sales? Everything You Need to Know in 2024

Veloxy

The effectiveness of outside sales representatives is deeply rooted in their skill to create and uphold direct relationships with potential customers. By focusing on the customer’s needs and demonstrating empathy, outside sales representatives can build lasting relationships that lead to recurring business and long-term success.

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Salesforce Agentforce: What you need to know

Martech

Since its launch at the Dreamforce conference in September 2024, Salesforce Agentforce changed the conversation around AI, customer experience and customer service. Sales Development Representative , which engages with potential leads 24/7. Sales Coach , which helps train sales teams and lets sellers practice pitching.

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Field Sales Enablement: What Is It & How to Measure Success in 2024

Veloxy

It’s all about equipping these on-the-go representatives with the right tools, knowledge, and support to excel in their roles. By providing streamlined processes and support, enablement boosts the efficiency and productivity of sales representatives. Get Your Free Ebook What Is Field Sales Enablement?

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AI agents: 2025 predictions

Martech

During the 2024 holidays , traffic to retail sites from genAI-powered chatbots increased 13X over the previous year. Salesforce introduced Agentforce in September 2024, and most recently, SAP announced shopping assistant agents for later in 2025. Adoption is already underway.