Martech

FEBRUARY 7, 2025

CX is no longer just about keeping customers happyits a key driver of business results and the C-suite knows it. According to Nextivas 2025 CX Landscape report, 89% of CX decision-makers say their execs understand CXs impact on profit margins. Source: The 2025 CX Landscape Report As always, one major challenge is data.

Profit margin 88

Profit margin Drivers/motivators Repeat business B2B 88

ConversionXL

OCTOBER 16, 2022

It followed up post-conversion to ensure buyers were happy, improving the overall customer experience to generate repeat business and brand advocacy. Bad customer acquisition strategies can cause your business to fall behind more efficient competitors. Segment repeat customers and look at their purchase frequency.

Customers 129

Customers Retail Cross-sell Follow-up 129

Martech

MARCH 17, 2022

This helps you understand why customers aren’t coming back for repeat business. According to Gartner, 75% of the top companies in the world (in terms of growth) will deploy a RevOps model by 2025. Knowing this information can help your team understand why there is a drop-off at a certain stage and take corrective measures.

Profit margin 117

Profit margin Teamwork Price Growth 117

Hubspot

JUNE 21, 2022

According to research firm Gartner , 75% of B2B sales organizations will augment their traditional sales methods with guided selling solutions by 2025 to better connect with customers and drive conversion. But what exactly is guided selling, and how does it benefit your business?

Sell 81

Sell E-commerce B2C B2B 81