Remove 2026 Remove Customer Relationship Management Remove Growth
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AI for Small Business: How to Choose Your Tech Stack

Salesforce

For instance, with the right customer relationship management (CRM) you can install a free chatbot to respond to customers. Start here Why small businesses should embrace AI With the growth of AI, consider it a bonus for your small business. This can help make customers feel special and boost long-term loyalty.

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Signed Up for a Trailhead Account? Here Are Your Next 4 Steps

Salesforce

trillion in new business revenues worldwide by 2026. And IDC forecasts that cloud-related technologies will account for over a third—37%—of digital transformation IT spending by 2026. In addition to this explosive growth, careers in the ecosystem offer competitive salaries. million new jobs and $1.6

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The Surprising Thing Your Customers Want — And They Might Not Even Realize It

Salesforce

Mai Green Senior Vice President of Brand Engagement, Salesforce What’s more human and personalized than online pet store Chewy, which sends a customer a handwritten card and flowers after their pet dies? That’s customer intimacy. And customer intimacy is a long-term strategy. consumer population.

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10 Ecommerce Trends That Will Influence Online Shopping in 2024

Salesforce

Businesses collect a lot of it, but they don’t always know how to manage it. That’s where data management and harmonization come in. They bring together data from multiple sources — think your customer relationship management ( CRM ) and order management system s — to provide a holistic view of all your business activities.

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8 Revenue Enablement Strategies That Get Results

Highspot

It ensures all customer-facing teams are equipped to provide a cohesive, consistent customer experience that maximizes growth. In fact, Gartner predicts that around 60% of enablement functions will focus on empowering these teams by 2026. Prepare dashboards for visibility into the impact on revenue growth.

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Automation in Wealth Management: Simplifying Compliance in Firms

Highspot

Key Takeaways Automation in wealth management involves using artificial intelligence (AI), machine learning, and robotic process automation (RPA) to handle repetitive tasks and manage data efficiently. By 2026, 90% of finance functions will use at least one AI-enabled solution.

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