Remove 2026 Remove Growth Remove Relationship Management
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AI for Small Business: How to Choose Your Tech Stack

Salesforce

For instance, with the right customer relationship management (CRM) you can install a free chatbot to respond to customers. Start here Why small businesses should embrace AI With the growth of AI, consider it a bonus for your small business. According to Gartner, companies will go “all in” on AI-enabled PCs by 2026.

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Signed Up for a Trailhead Account? Here Are Your Next 4 Steps

Salesforce

trillion in new business revenues worldwide by 2026. And IDC forecasts that cloud-related technologies will account for over a third—37%—of digital transformation IT spending by 2026. In addition to this explosive growth, careers in the ecosystem offer competitive salaries. million new jobs and $1.6

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The Surprising Thing Your Customers Want — And They Might Not Even Realize It

Salesforce

A recent McKinsey study revealed that companies that shine at personalization prioritize long-term growth drivers and customer lifetime value over short-term wins. By 2026, Gen Z will comprise the largest share of the U.S. Customer relationship management (CRM) software gives every team a single, shared view of a customer.

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10 Ecommerce Trends That Will Influence Online Shopping in 2024

Salesforce

Businesses collect a lot of it, but they don’t always know how to manage it. That’s where data management and harmonization come in. They bring together data from multiple sources — think your customer relationship management ( CRM ) and order management system s — to provide a holistic view of all your business activities.

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8 Revenue Enablement Strategies That Get Results

Highspot

It ensures all customer-facing teams are equipped to provide a cohesive, consistent customer experience that maximizes growth. In fact, Gartner predicts that around 60% of enablement functions will focus on empowering these teams by 2026. This, in turn, can help achieve 19% faster revenue growth and a 15% increase in profitability.