2026 Growth Relationship Management 
Salesforce
OCTOBER 2, 2024
For instance, with the right customer relationship management (CRM) you can install a free chatbot to respond to customers. Start here Why small businesses should embrace AI With the growth of AI, consider it a bonus for your small business. According to Gartner, companies will go “all in” on AI-enabled PCs by 2026.
Salesforce
JULY 1, 2022
trillion in new business revenues worldwide by 2026. And IDC forecasts that cloud-related technologies will account for over a third—37%—of digital transformation IT spending by 2026. In addition to this explosive growth, careers in the ecosystem offer competitive salaries. million new jobs and $1.6
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Highspot
MAY 30, 2024
It ensures all customer-facing teams are equipped to provide a cohesive, consistent customer experience that maximizes growth. In fact, Gartner predicts that around 60% of enablement functions will focus on empowering these teams by 2026. This, in turn, can help achieve 19% faster revenue growth and a 15% increase in profitability.
Salesforce
MAY 16, 2023
A recent McKinsey study revealed that companies that shine at personalization prioritize long-term growth drivers and customer lifetime value over short-term wins. By 2026, Gen Z will comprise the largest share of the U.S. Customer relationship management (CRM) software gives every team a single, shared view of a customer.
Salesforce
JANUARY 8, 2024
Businesses collect a lot of it, but they don’t always know how to manage it. That’s where data management and harmonization come in. They bring together data from multiple sources — think your customer relationship management ( CRM ) and order management system s — to provide a holistic view of all your business activities.
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