Salesforce

NOVEMBER 18, 2024

Agents use LLMs to analyze and understand the full context of customer interactions or an automated trigger, then reason through decisions on the next steps autonomously. Many companies have already made “no regrets” AI moves while planning for transformation — 82% of large companies plan to implement agents by 2027. Back to top.

Service 52

Service Non-Profits Territory Trust 52

Salesforce

JANUARY 8, 2024

Businesses collect a lot of it, but they don’t always know how to manage it. That’s where data management and harmonization come in. They bring together data from multiple sources — think your customer relationship management ( CRM ) and order management system s — to provide a holistic view of all your business activities.

Angle 66

Angle Healthcare Technology Technology 66

Salesforce

OCTOBER 9, 2024

It evaluates and refines the plan, extracting data from customer relationship management (CRM) and other systems. Whether it’s nurturing sales leads, brainstorming campaign ideas, or deflecting service calls, purpose-build agents are focused on one specific job, and doing it exceedingly well.

Pharmaceutical 122

Pharmaceutical Technique Transportation Healthcare 122