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How to balance customer experience and returns in ecommerce

Martech

trillion in 2024 to $8 trillion by 2027. Many brands now use digital technology to simplify returns, yet ensuring customers feel positive about the process remains essential. Given the size and weight of the light kit, I opted to contact the specialist. Upon arrival, the lights blinked instead of staying lit.

Customers 115
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A Day in the Life of An AI Enterprise

Salesforce

One is a new lineup of products and services for homeowners: smart home technology, sustainable living solutions like solar panels, and predictive maintenance on big-ticket systems like internet-connected HVACs. Smart home technology is just what homeowners are looking for. The other is its push into commercial real estate maintenance.

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How to cost-effectively acquire fiber subscribers and grow efficiently

Salesforce

No wonder the last-mile fiber industry is projected to grow to $24 billion globally by 2027. To get an edge during this boom and win the fiber broadband market, you need a technology foundation that lets you address all subscriber lifecycle needs with personalized experiences and stellar service. But the business is challenging.

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15 cutting-edge tools every B2B marketer should know

Martech

B2B marketers are getting a lot from the huge amount of new marketing technology, but it comes with more than a few challenges: Systems integration, budget woes, demonstrating ROI to name a few. trillion in 2021 to $3 trillion by 2027. They have partnered with SWK Technologies and other integrators to help you get going seamlessly.

B2B 93
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Highspot Launches Highspot University to Empower Customers to Drive Enablement Impact

Highspot

According to Gartner®, “Sales enablement budgets will increase on average 50% over current levels by 2027” (Gartner Expects Sales Enablement Budgets to Increase by 50% by 2027, February 15, 2023)*. Enablement teams will have critical choices to make when deciding where to invest to make the biggest business impact. “But

Launch 52
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How to Build A Sales Enablement Framework

Hubspot

A press release from the firm predicts that sales enablement budgets will increase by 50% from 2023 to 2027. HubSpot's 2024 Sales Trends Report shows just how misguided that approach is, finding that 96% of buyers research a solution before contacting sales. It’s time to embrace enablement, or Gartner says your competitors will first.

Sales 74
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Bringing Out the Best in Sales Personas Using Gamification

Closer's Coffee

Relationship builders are the typical “salesperson” one thinks of when they imagine a sales rep – they work hard to make contacts, build relationships, and slowly work their way into deals. The Relationship Builder. Final Thoughts.