Salesforce

JANUARY 11, 2024

About $3 trillion — that’s Forrester’s estimate for B2B sales by 2027, almost double what it was in 2021. Customer relationship management helps you build long-term relationships with your customers that lead to loyalty and retention. And B2B salespeople are a big reason why it’s growing.

B2B 59

B2B B2C Manufacturing Government 59

SalesLoft

NOVEMBER 20, 2023

It’s no wonder that Gartner expects sales enablement budgets to increase 50% by 2027. The focus may shift to the product pillar during a new product launch. Customer relationship management (CRM) The CRM is a master record keeper of the most up-to-date information and all prospect and customer interactions across an organization.

Customers 52

Customers Sales CRM Customer Relationship Management 52

Salesforce

OCTOBER 9, 2024

It evaluates and refines the plan, extracting data from customer relationship management (CRM) and other systems. That’s why 82% of large companies plan to implement agents by 2027. Central to this is a reasoning engine that generates an action plan based on what a user is trying to do.

Pharmaceutical 123

Pharmaceutical Technique Transportation Healthcare 123