Salesforce

OCTOBER 9, 2024

It evaluates and refines the plan, extracting data from customer relationship management (CRM) and other systems. That’s why 82% of large companies plan to implement agents by 2027. Central to this is a reasoning engine that generates an action plan based on what a user is trying to do.

Pharmaceutical 118

Pharmaceutical Technique Transportation Healthcare 118

SalesLoft

NOVEMBER 20, 2023

It’s no wonder that Gartner expects sales enablement budgets to increase 50% by 2027. The focus may shift to the product pillar during a new product launch. Customer relationship management (CRM) The CRM is a master record keeper of the most up-to-date information and all prospect and customer interactions across an organization.

Customers 52

Customers Sales CRM Customer Relationship Management 52

Salesforce

JANUARY 11, 2024

About $3 trillion — that’s Forrester’s estimate for B2B sales by 2027, almost double what it was in 2021. Customer relationship management helps you build long-term relationships with your customers that lead to loyalty and retention. And B2B salespeople are a big reason why it’s growing.

B2B 59

B2B B2C Manufacturing Government 59