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5 Myths About Autonomous Agents

Salesforce

It evaluates and refines the plan, extracting data from customer relationship management (CRM) and other systems. That’s why 82% of large companies plan to implement agents by 2027. Discover the power of AI agents Learn more about generative AI and agents, launch your very first agent, and understand how to build an AI project.

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How to pick sales enablement tools that create outstanding customer experiences

SalesLoft

It’s no wonder that Gartner expects sales enablement budgets to increase 50% by 2027. The focus may shift to the product pillar during a new product launch. Customer relationship management (CRM) The CRM is a master record keeper of the most up-to-date information and all prospect and customer interactions across an organization.

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What Is B2B Sales: Strategies & Best Practices

Salesforce

About $3 trillion — that’s Forrester’s estimate for B2B sales by 2027, almost double what it was in 2021. Customer relationship management helps you build long-term relationships with your customers that lead to loyalty and retention. And B2B salespeople are a big reason why it’s growing.

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