Salesforce

JANUARY 8, 2024

Businesses collect a lot of it, but they don’t always know how to manage it. That’s where data management and harmonization come in. They bring together data from multiple sources — think your customer relationship management ( CRM ) and order management system s — to provide a holistic view of all your business activities.

Angle 76

Angle Healthcare Technology Technology 76

Salesforce

NOVEMBER 18, 2024

Financial services firms are bullish on artificial intelligence (AI), and the conversation is shifting from the benefits of an AI strategy to how to implement and realize those benefits while maintaining regulatory compliance and customer trust. This experience is essential for maintaining trust and engagement in financial services.

Service 52

Service Non-Profits Territory Trust 52

Salesforce

JANUARY 11, 2024

About $3 trillion — that’s Forrester’s estimate for B2B sales by 2027, almost double what it was in 2021. Customer relationship management helps you build long-term relationships with your customers that lead to loyalty and retention. And B2B salespeople are a big reason why it’s growing.

B2B 59

B2B B2C Manufacturing Government 59

Salesforce

OCTOBER 9, 2024

But, in fact, the most effective agents today use sophisticated tools and techniques to guard against errors and hallucinations, and have safety and trust at their core. It evaluates and refines the plan, extracting data from customer relationship management (CRM) and other systems.

Pharmaceutical 123

Pharmaceutical Technique Transportation Healthcare 123