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A Day in the Life of An AI Enterprise

Salesforce

To see what a day in the life of such an AI enterprise might look like, let’s travel to the year 2028 and visit Sandstone Services, a fictional 37-year old mid-size company in Minnesota providing home maintenance services. First, it can generate email copy tailored to products and services that customers are looking for.

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The hard truth about what AI will do to GTM

Martech

By 2028, traditional B2B marketing and sales tactics from demand generation to outbound prospecting will be nearly unrecognizable or extinct. But by 2028, most of these disciplines will be unrecognizable or obsolete. Which GTM sub-disciplines will disappear by 2028? AI-assisted self-service training. The reason?

GTM 92
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How Can Financial Services Firms Grow Business With Agentforce?

Salesforce

Financial services firms are bullish on artificial intelligence (AI), and the conversation is shifting from the benefits of an AI strategy to how to implement and realize those benefits while maintaining regulatory compliance and customer trust. How do AI agents in financial services help firms grow business? Let’s dive in.

Service 52
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Will the EU disrupt AI-powered customer support?

Martech

Look at the way they just expanded the Digital Services Act to place detailed restrictions on the behavior of almost all “online platforms” (a term that certainly covers hosting services, marketplaces, social media and content-sharing platforms; how sweeping the definition is the courts will doubtless decide).

Customers 108
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Designing Personalized User Experiences with Data & AI? Keep This In Mind

Salesforce

Yet not too long ago, customers simply paid for goods and services without giving up personal data. By 2028, 221 zettabytes of data will exist worldwide, according to the International Data Corporation (IDC). Reciprocate for personal data Lim reminds designers that the value exchange today is still new.

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What is CRM and how does it support marketing?

Martech

These solutions are designed to help sales and service agents communicate with customers more effectively. At their core, CRM tools offer solutions to help support sales and service agents with customer communications. Its geographic reach, cloud service, and customer service management make it a contender for the leader group.

CRM 98
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10 Fast Tips to Winning More Consulting Clients

Hubspot

The job outlook for consultants is expected to increase by 14% through 2028 , proving there is plenty of opportunity in this growing field. Your unique value proposition should be your key selling point that drives your discovery conversations with new prospects. Share helpful content related to your niche. It doesn’t hurt to ask.

Consult 87