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How Can Financial Services Firms Grow Business With Agentforce?

Salesforce

NOVEMBER 18, 2024

Between 2024 and 2028, IDC forecasts that financial services will account for 20% of a worldwide AI spending surge to $632 billion. This means that customer service representatives (CSRs) and adjusters can focus on delivering things that AI can’t, like empathy and exceptional service during times of hardship. Back to top.

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Service Non-Profits Territory Trust 52
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The Impact of AI on Sales Strategies and Performance

Highspot

MARCH 13, 2024

In the same vein, buyers are becoming increasingly AI-savvy, with projections suggesting that by 2028, 70% of B2B buyers in the U.S. It will suggest opportunities when sales representatives should follow up for upselling and cross-selling. will rely on AI to aid in their purchasing process.

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Cross-sell Sales Pipeline Follow-up 52
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