Martech

JANUARY 25, 2022

Customer relationship management (CRM) is the technology brands use to nurture relationships with their customers. These solutions are designed to help sales and service agents communicate with customers more effectively. Customer segmentation. billion by 2028, according to Grand View Research, Inc.

CRM 98

CRM Agriculture Hospitality Healthcare 98

Salesforce

NOVEMBER 18, 2024

Financial services firms are bullish on artificial intelligence (AI), and the conversation is shifting from the benefits of an AI strategy to how to implement and realize those benefits while maintaining regulatory compliance and customer trust. What’s more, 92% of businesses are already seeing returns from their AI investments.

Service 52

Service Non-Profits Territory Trust 52

Highspot

MARCH 13, 2024

It is commonly used for content creation, designing new products, and even finding solutions to complex problems. In fact, 68% of employees using generative AI report that it helps them better serve their customers. AI is a game-changer for everything sales does, from lead generation to customer engagement and closing deals.

Cross-sell 52

Cross-sell Sales Pipeline Follow-up 52