What is CRM and how does it support marketing?
Martech
JANUARY 25, 2022
of the market share. It’s followed by Pegasystems , Microsoft , Zendesk and ServiceNow , each taking up other areas of the market. Verint’s Customer Engagement Platform was marked as an impressive niche option due to its omnichannel capabilities and analytics tools. billion by 2028, according to Grand View Research, Inc.
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