2030 Relationship Management Represent 
Salesforce
FEBRUARY 26, 2024
It shows up as a conversational AI interface integrated with your everyday workflow, whether it’s a customer relationship management (CRM), email, or other system specific to your industry. That, the report predicts, will propel massive productivity gains to the tune of 200 billion hours saved annually by 2030. The best part?
Martech
JULY 13, 2022
The customer service representative (CSR) team is responsible for handling customer inquiries, complaints, and problems. Some examples of CSR roles include: Agent/representative: A customer’s main point of contact with your company – fields customer inquiries, handles complaints, and resolves problems.
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