2031 Customer Relationship Management Product 
Salesforce
OCTOBER 14, 2024
Get started The evolution from Einstein Copilot to Agentforce Earlier this year we released Einstein Copilot, which has now evolved into an Agentforce Agent for customer relationship management (CRM). Product search and comparison, user-interface (web, mobile) browsing, troubleshooting, and issue resolution for field service.
Salesforce
OCTOBER 19, 2023
It’s worth stepping up your data game: The overall job outlook for people with strong data skills will grow between 21%-36% through 2031, much faster than the national average. Pinpointing these nuances raises the chances of giving the customer exactly what they want, and (wait for it) makes you a more valuable employee.
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