2031 Customer Relationship Management Relationship Management 
Salesforce
OCTOBER 14, 2024
Get started The evolution from Einstein Copilot to Agentforce Earlier this year we released Einstein Copilot, which has now evolved into an Agentforce Agent for customer relationship management (CRM). There are several enterprise use cases that can straight away benefit from multimodality support: Voice use cases.
Salesforce
OCTOBER 19, 2023
It’s worth stepping up your data game: The overall job outlook for people with strong data skills will grow between 21%-36% through 2031, much faster than the national average. Action item : Here are three resources to help you get smart with data. A glossary of essential data terms. 7 key data learning modules.
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