Salesforce

OCTOBER 14, 2024

Agentforce represents a quantum leap in AI automation for customer service, sales, marketing, commerce, and more. Customers like Wiley and Saks Fifth Avenue are seeing an exponential impact on their business KPIs with Agentforce Service Agent. Vision use cases. Multi-agent support.

Engineering 128

Engineering Represent CRM Follow-up 128

Salesforce

OCTOBER 19, 2023

The thinking is that it’s an individual’s lack of AI skills, not the technology itself, that jeopardizes jobs. It’s worth stepping up your data game: The overall job outlook for people with strong data skills will grow between 21%-36% through 2031, much faster than the national average. AI vs. human? That’s a false choice.

Customer Relationship Management 103

Customer Relationship Management Engineering Technology Technology 103

Salesforce

JUNE 7, 2023

The case for change Data-literate workforces create data-driven companies with higher revenue, better customer service, best-in-class efficiency, and better profitability. The job outlook for people with strong data skills will grow between 21-36% through 2031, much faster than the national average.

Start-ups 98

Start-ups Technology Technology Customers 98