ConversionXL

JANUARY 9, 2019

You can throw away years of incremental gains in UX and site performance—unless you have a battle-tested process. I’m going to walk you step-by-step through our company’s UX research process for site redesigns—the role of each aspect, how long each should take, and what, generally, each entails. Image source ).

UX 131

UX Process User Experience Technique 131

ConversionXL

NOVEMBER 29, 2016

However, UX benchmarking is different. If you’re interested in improving test prioritization with UX benchmarking, check out our Competitive UX Benchmarking Service ]. Competitive UX Benchmarking Matters and Can Help You Optimize. UX research is important. .” If so, where? How does it work?

UX 112

UX Conversion A/B testing Follow-up 112

ConversionXL

DECEMBER 7, 2016

Moreover, they can have considerable positive effects on the user experience as well, which translates into metrics that are harder to measure, but are nonetheless of paramount importance to online businesses, such as customer satisfaction and retention. Popular products”, “Customers who bought this also bought…”, etc.).

UX 115

UX Technique Conversion Product 115

Search Engine Land

JULY 23, 2024

Conversion rate: The percentage of content readers who convert into leads or customers. Customer insights: Gaining insights into customer behavior and preferences. Customer retention: Maintaining relationships with existing customers through regular updates. ebooks, whitepapers).

Click Through Rate 93

Click Through Rate Commission Promote Lead generation 93

SaaStr

MARCH 26, 2025

Many founders who haven’t done sales before want the customers and leads and users to come to them. They want to focus then on the funnel, A/B testing, optimization, SEO, SEM, etc. Learn how your potential customers will excel in their companies through your product. It’s not just about your fabulous UI/UX.

A/B testing 59

A/B testing UX Sales Meeting 59

Martech

MAY 12, 2023

For example, when I was involved with A/B testing years ago, I was visiting a website for my personal interests. One day I noticed a significant UX difference from when I was last on the site. I caught that website conducting an A/B test. Consider different types of UX decisions.

A/B testing 128

A/B testing UX B2C Referrals 128

ConversionXL

FEBRUARY 21, 2017

What defines a “good” UX from a “bad’ UX, and what do the gradations look like between the two poles? The challenge comes in testing and measuring UX. That’s what this article is about: measuring and testing UX. With for-profits, it must contribute to the bottom line and improve customer satisfaction.

User Experience 103

User Experience Conversion UX A/B testing 103

ConversionXL

MARCH 1, 2016

In regards to conversion optimization, we’re of the belief that UX is a big part of our process and that great UX leads to more conversions. But how do UX people view conversion optimization? What do they think it is, and how do they think it fits into the organizational context with UX? Others had similar definitions.

UX 66

UX Conversion A/B testing User Experience 66

ConversionXL

JUNE 27, 2016

It’s about doing the research, asking the right questions, digging for clues in problem areas, paying attention to the signs when they appear, and running smart A/B tests. Find quick wins / fixes and future A/B test ideas. Have you configured your custom and default channel groupings? Is the UX awful?

A/B testing 72

A/B testing Conversion User Experience Start-ups 72

Martech

OCTOBER 14, 2022

These factors, combined with the growing influence of Amazon, increasing consumer privacy regulations and deprecating third-party cookies, are only exacerbating the need for transformation in retail that emphasizes customer relationships. Putting data at the heart of customer engagement. Choosing the right optimization strategy.

A/B testing 122

A/B testing E-commerce Retail UX 122

Search Engine Land

JANUARY 30, 2024

There are strategies you can implement to convert that traffic into paying customers. Improve your site’s user experience (UX) UX and SEO have been talked about for years and are intrinsically linked, but many sites still haven’t spent time improving UX. Run the test. headlines, CTA buttons, copy, layout, etc.).

A/B testing 105

A/B testing UX Intrinsic Trust 105

ConversionXL

JANUARY 26, 2016

Here’s a quote from Peep further defining UX: Peep Laja: “First of all, UI (user interface) is not UX (user experience). Driving it is the UX. The other reason is to identify, quantify, and communicate UX to stakeholders. There are many metrics used to measure UX. Test Level Satisfaction. Passives (7-8).

UX 69

UX User Experience Promote A/B testing 69

ConversionXL

JUNE 30, 2019

Knowing what the competitors are doing—how they’re thinking about the market, which tactics they’re using, how they’re crafting messages and design—can make all the difference in the battle for customers. and you can definitely use it for UX and conversion optimization , too. Free UX & Usability course.

UX 126

UX X-functional A/B testing User Experience 126

SaaStr

MARCH 20, 2023

Many founders want the customers and leads and users to come to them. They want to focus on the product, then on the funnel, A/B testing, optimization, SEO, SEM, etc. Learn how your potential customers will excel in their companies through your product. It’s not just about your fabulous UI/UX.

A/B testing 120

A/B testing UX Sales Meeting 120

ConversionXL

DECEMBER 19, 2016

We just launched a comprehensive guide (247 guidelines) on ecommerce best practices , all derived from user testing and custom research. If you’re under 1000 purchases a month and can’t run your own A/B testing program yet, you can use this report as a list of action items.

A/B testing 85

A/B testing UX Drivers/motivators Launch 85

ConversionXL

DECEMBER 21, 2017

5 18 Top A/B Testing Tools Reviewed by CRO Experts. Finding a proper A/B testing tool isn’t the problem anymore. It’s Google’s solution for A/B testing and personalization. #2 1 6 Customer Journey Mapping Examples: How UX Pros Do It. #1 Now, the problem is choosing the right one. #4

A/B testing 85

A/B testing UX CTR Click Through Rate 85

ConversionXL

APRIL 27, 2019

“How do we get our customers to do what we want them to do?” What businesses should really ask is, “How do I help my customers achieve their goals on my website while still achieving mine?” Focusing on that question is the starting point for building a customer journey map. Why do you need a customer journey map?

Customers 100

Customers A/B testing UX B2C 100

ConversionXL

MAY 11, 2017

Knowing what the competitors are doing – how they are thinking about the market, what tactics they are using, how they are crafting messages and design – can make all the difference in the battle for the customers’ mind share and conversions. – and you can definitely use it for UX and conversion optimization, too.

UX 131

UX User Experience Cross-sell A/B testing 131

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Customers 112

Customers User Experience Profit margin A/B testing 112

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Customers 115

Customers User Experience Profit margin A/B testing 115

ConversionXL

SEPTEMBER 21, 2015

At a certain point, the results from your A/B testing may slow down. I could be that you’re relying too much on iterative A/B testing, as Joshua Porter mentioned in this 52 Weeks of UX post : “The local maximum occurs frequently when UX practitioners rely too much on A/B testing or other testing approaches to make improvements.

A/B testing 106

A/B testing UX Growth Follow-up 106

ConversionXL

AUGUST 17, 2017

Pretty much every UX/CRO expert and company will advise you to tread lightly when it comes to radical redesigns. In fact, many of the insights that this research yields are important for the site scoping process in general, for instance: Customer survey data. UX reports. User testing results. Search, CRO, content, UX).

Process 103

Process A/B testing Objectives and Key Results UX 103

ConversionXL

NOVEMBER 17, 2015

If you choose to test during the holidays, there are some guidelines you can follow to get the most from your experiments. Run Bandits Tests. If you’re reading this, you’re familiar with A/B tests. Bandit tests are similar, but move from the explore to the exploit phase much more quickly. We don’t know.

A/B testing 126

A/B testing Retail Promote Non-Profits 126

Martech

MARCH 7, 2022

Foresight research allows you to get quick feedback about what your customers want right now,” Feedback Loop CEO Rob Holland said. “It It gives you the ability to rapidly innovate, test a hypothesis, get feedback, make another decision, test that decision, get more feedback, and do that all very, very quickly, so you can stay on track.”.

Customers 98

Customers Launch A/B testing Campaign 98

ConversionXL

OCTOBER 5, 2016

You might also consider combining that qualitative user testing data described above with quantitative survey data to create a UX baseline. A UX baseline serves two purposes… To better understand the effect of your design changes. . Collect data via an unmoderated remote user testing survey. ” (via NN/g).

UX 104

UX User Experience X-functional Launch 104

ConversionXL

FEBRUARY 19, 2016

And recent trends have placed on page UX factors higher in importance that old factors like keyword density. Even if you look at it from a high level, there shouldn’t be an inherent conflict between SEO and testing. Google has its own testing tool. Google runs A/B tests. URL and content duplication.

A/B testing 91

A/B testing Growth UX User Experience 91

Martech

NOVEMBER 6, 2023

Let’s go to the formula: Customer acquisition cost (CAC) This metric reveals the cost to gain a new customer and is crucial for evaluating marketing efficiency and optimizing outreach for better ROI. Say you spent $25,000 on your marketing and sales in a month and secured 22 new customers. What can you do? Move into verticals.

Appointment 125

Appointment UX Objectives and Key Results Gambling 125

Search Engine Land

MARCH 14, 2024

A/B testing for SEO is different than typical UX/CRO testing. Despite how quickly search evolves and best practices change, some changes must be tested before rolling out. Testing can help justify further investment or help prevent a potentially negative impact.

A/B testing 100

A/B testing Click Through Rate UX Engineering 100

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Customers 105

Customers User Experience Profit margin A/B testing 105

ConversionXL

OCTOBER 6, 2015

It’s so easy (and effective) for a blogger to write a post of 101 conversion optimization tips or 150 A/B tests to run right now. Of course, these articles are b t. No Room For Spaghetti Testing. Even if you tried to test the 100 tactics one by one, you’ll find that you’re wasting time. This makes sense.

Conversion 114

Conversion A/B testing Objectives and Key Results Non-Profits 114

ConversionXL

FEBRUARY 12, 2015

Optimizers come from all walks of life: IT, design/UX, analytics, marketing, translation, photography etc. Running A/B tests is no monkey business, you need to know what you’re doing to ensure validity of your results. #5 Optimization involves running tests. So in essence – great optimizers are polymaths.

Conversion 122

Conversion UX A/B testing Clients 122

Hubspot

AUGUST 1, 2014

Why were people so angered by these tests, but most people don''t raise an eyebrow when it comes to A/B testing website design or calls-to-action? But w hat about all the other social and A/B tests Rudder and Costine were talking about? A/B testing' We''re All Part of These Experiments. Or Twitter.

A/B testing 78

A/B testing Profit margin Legal UX 78

Search Engine Land

OCTOBER 14, 2022

These factors, combined with the growing influence of Amazon, increasing consumer privacy regulations and deprecating third-party cookies, are only exacerbating the need for transformation in retail that emphasizes customer relationships. Putting data at the heart of customer engagement. Choosing the right optimization strategy.

A/B testing 84

A/B testing E-commerce Retail UX 84

ConversionXL

SEPTEMBER 20, 2016

In practice, however, empathic design seeks to identify latent customer needs in order to create products or messaging that customers didn’t even know they wanted. You may recognize this map as part of a UX research strategy popularized by André Morys from KonversionKraft (or before that as research from Hans-Georg Häusel ).

A/B testing 105

A/B testing Technique Drivers/motivators UX 105

ConversionXL

SEPTEMBER 22, 2020

At a certain point, the results from your A/B testing will likely slow down. This type of design is typified by Google and Amazon…they do lots and lots of testing, but rarely make large changes.”. CRO agency PRWD groups A/B testing into two types : innovative and iterative testing.

A/B testing 97

A/B testing UX Follow-up Growth 97

ConversionXL

AUGUST 30, 2018

But it’s also essential— 89 percent of customers stop doing business with a company after a bad experience. The key is to connect user research to an improved user experience and, in turn, an increase in customer retention, leads, or any other metric for which C-suite members are accountable. Good UX can help with each of those things.

UX 111

UX User Experience Non-Profits A/B testing 111

ConversionXL

SEPTEMBER 3, 2021

Building a sustainable customer experience that goes beyond conversion rates is key. Now, customers expect to be able to make transfers between accounts, pay other people, and alert their banks to fraud. Lowering your customer acquisition costs (CAC). Doing so helps to level up your UX and build personalized, tailored journeys.

UX 121

UX X-functional A/B testing Follow-up 121