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At Samsung, user research led the company to redesign its televisions in 2005, doubling their marketshare in just two years. Good UX can help with each of those things. They also validated design choices quantitatively with “voluminous” user testing.). A “braided” approach to UX and design. Image source ).
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Your market goals now are to increase marketshare and create brand preference. Use your findings to fine-tune customer personas and make data-driven UX decisions. Test your UVP using: A/Btesting. Split-test the top candidates and measure sales conversions, lead counts, click-throughs, etc.
Use product lifecycle marketing to map campaigns to the stage of your product. The various stages are defined below: Introduction stage: when the product first comes to market. Growth stage: when it grabs marketshare (getting the consumers to prefer the brand). Maturity stage: hold your dominant place in the market.
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