Martech

OCTOBER 12, 2021

We’ve already written about community in B2B and in the story below we hear about the evolution from account management, via customer success, to customer love, from someone who has worked through it in practice. She had previously spent time as an account manager at businesses like Cision and Medallia. Read more here.

B2B 106

B2B Account management Contract Technology 106

SBI

FEBRUARY 20, 2018

For example, our research shows that using Adobe Sign results in contracts being signed 21x faster than using paper-based signatures. Second, once contracts are in play, salespeople can monitor their status and stay on top of every step. Fourth, this digital automation improves account management and customer satisfaction.

Contract 55

Contract Gaming Commission Legal 55

Score More Sales

JULY 11, 2013

We both were account managers selling millions of dollars worth of technology to a major aircraft company. Ron and I would meet with various decision makers who were involved in a project that would involve thousands of the items we sold on one contract. Ron would always ask the same questions –.

Sales 123

Sales Contract Inside sales Consult 123

Martech

FEBRUARY 2, 2023

Will we have a dedicated account manager and technical support, especially with the initial migration? Questions for other companies using the technology Before deciding on a vendor, take the time to speak with several customer references, preferably individuals in a business similar to yours. And how much do they cost?

Conversion 111

Conversion Contract Follow-up Account management 111

Martech

JUNE 10, 2024

Thus, they provide a large account team with clearly defined roles, including account executive, customer success manager, technical account manager, solution architect, etc. While it can take some coordination to include everyone in discussions, each account team member can more easily focus on their roles.

Niche 103

Niche Contract Clients Sports 103

Partners in Excellence

AUGUST 23, 2013

We leverage new technologies, so now we can do things at the speed of light—doesn’t mean they’re the right things, but volumes of activities are up. A well run procurement organization already has strong spend management programs in place. They have strong compliance and contract management programs in place.

Account management 104

Account management Contract Sales Up-sell 104

Search Engine Land

JUNE 26, 2023

Regarding technology, as it pertains to SEO, it’s all about snagging the right services that support your SEO to keep your operations running smoothly. Think about it this way: by nailing the technology procurement game, companies can ensure they’re getting the gadgets, software, and IT support that fit like a glove.

Process 101

Process Negotiate Contract Legal 101

SaaStr

SEPTEMBER 8, 2024

When building a list, try to define your potential customer as granularly as possible – size, location, industry, ideal buyer, sales process, technology stack, etc. It’s a fantastic place to hire sales people, account managers, customer service team members and startup hustlers.” Pricing is always evolving.

Non-Profits 126

Non-Profits Price Contract Start-ups 126

Sales Hacker

OCTOBER 22, 2017

Technology Will Never Replace Sales Talent. Many companies are revving up their branding and marketing strategies and by adopting technology enablers such as CRMs, sales automations, and data analytics. While technology delivers a positive impact, talent remains the primary and most valuable asset of any sales organization.

Negotiate 107

Negotiate Teamwork Referrals Relationship building 107

Sales Hacker

APRIL 6, 2022

Let’s take a closer look at each word: Configure: Configuration of products and services ensures that what you provide is actually available, meets the buyer’s needs and specifications, and can be delivered according to the agreed-upon contract terms. 5 benefits of CPQ software. Scaling sales operations. Want to learn more about CPQ?

Cross-sell 108

Cross-sell Contract Price Finance 108

SaaStr

MAY 25, 2020

In your contracts. “Pacakage in extras, all users, projects, features into the price and reduce any hidden costs in contracts. In my experience prospects will pay a higher price upfront if all is included – save upsells for unreleased product” — Michael Menke, Built Technology. “Simplicity.

Closing 136

Closing Process Contract Price 136

Hubspot

JULY 7, 2019

Are you a B2B account manager or sales executive who is serious about account-based sales or account-based marketing (ABM)? To win new business and grow key accounts, account managers and sales executives must become thoroughly invested in their customer’s challenges, goals, and competitive landscape.

Strategize 99

Strategize Objectives and Key Results Strategic partnership Cross-sell 99

Sales Hacker

SEPTEMBER 2, 2021

He describes how your business’ annual contract value dictates your “hunting strategy,” i.e. how you acquire, onboard, and retain new customers. If you offer a low annual contract value where users use a self-checkout process to purchase your product, then onboard new users with a low-touch, product-led process. Technology they use.

Product 118

Product SQL Contract Sales 118

Hubspot

APRIL 27, 2023

And the opportunity to play an active role in the global adoption of technology without having to write a line of code. While it is important for account executives to have great communication skills — verbal and written — they also need to know how to negotiate new contracts and renew existing contracts.

Account management 88

Account management Commission Contract Sales 88

Martech

JUNE 17, 2024

Failure to renew leads some customers to be shown the fine print in the contract they signed. They have to transition to new customer success reps and account managers, eroding the relationship and trust they built with those people. That SKU is no longer available” means “braced yourself for a more expensive package.”

Trust 115

Trust B2B Non-Profits Government 115

Martech

AUGUST 25, 2023

A new account manager that we haven’t met before, asking for money. It’s not news that some martech vendors seem more interested in getting a signature on the contract rather than genuinely partnering with their clients. “We just cancelled a SaaS product we’ve used for three years. Why we care.

Contract 98

Contract Account management Represent Clients 98

Sales Hacker

FEBRUARY 5, 2019

Who could avoid dreaming of those seven-figure deal sizes, 3-year contracts, and trophy logos? SMB and Mid-Market orgs don’t have an analytics department with data scientists, so the technology fills the gap. This goes for both people and technology. Post-Sales Account Management (Commercial). Bonus Takeaway.

Product 67

Product Contract Cross-sell Account management 67

Martech

OCTOBER 7, 2021

Additionally, marketing projects — whether they’re campaigns or websites or whitepapers or videos — regularly involve working with outside resources, whether it’s an agency or a contract designer or photographer. Digital marketing initiatives often include a technological aspect that calls for the talent of developers.

Education 126

Education Clients Territory Follow-up 126

Martech

JULY 25, 2023

Additionally, marketing projects — whether they’re campaigns or websites or whitepapers or videos — regularly involve working with outside resources, whether it’s an agency or a contract designer or photographer. Digital marketing initiatives often include a technological aspect that calls for the talent of developers.

Territory 98

Territory Contract Clients Follow-up 98

Heinz Marketing

MARCH 6, 2019

Many companies today invest in more technology than they have the resources or maturity to justify. That said, as a company’s account based efforts mature, they often recognize opportunities to scale or improve process, and that can lead to incremental technology investment. ERIC : No, it really doesn’t.

B2C 78

B2C Drivers/motivators Account management B2B 78

Hubspot

APRIL 17, 2013

Think about it: A new client would come on board having never met me or some of the key players on the team, but rarely if ever would the client ask to talk to any of us before signing a contract. Despite this, I''d be their main point of contact, their consultant, and managing the team that''s getting their work done.

Contract 78

Contract Trust Clients Consult 78

SalesLoft

JULY 25, 2022

Think marketing to sales development representative (SDR), SDR to account executive (AE), AE to account manager (AM), or AM to customer success manager (CSM). . With all the incredible technology available today, there’s absolutely no room for multiple manual handoffs in your process.

SQL 98

SQL Strategize Strategic planning Consult 98

Sales Hacker

APRIL 21, 2021

Proliferation of marketing and sales technology. It may take days before the rep can actually send a contract for signature. Develop a strong understanding of a basic sales process from top to bottom and think about where processes need to be improved and what technology makes things more efficient.”. Revenue Accountant.

Finance 116

Finance Cross-sell GTM SQL 116

Search Engine Land

DECEMBER 4, 2023

Hollywood writers negotiated new contracts to continue earning a living when genAI could use their ideas to create new plot twists. Here’s a look back at ChatGPT’s first year and what we can expect next from this transformative technology. And software companies added genAI to their tools to simplify mundane tasks.

Objectives and Key Results 106

Objectives and Key Results Campaign Launch Strategize 106

Search Engine Land

FEBRUARY 27, 2024

You’re hiring an agency to manage on your behalf, but that doesn’t mean that you shouldn’t own the work. What does a typical contract term look like? Do they lock you into long contracts without an out clause? You may also want to understand if they use other technology like Triple Whale. Account management 26.

Retail 94

Retail Clients Contract Campaign 94

PandaDoc

MAY 30, 2019

In today’s highly competitive business environment, it’s the fastest-growing technology companies that end up dominating the market. Send better contracts. To close it, you’ll have to not only prove your value but also get buy-in from the prospect’s social media, design, and account management departments.

Contract 75

Contract Negotiate Sales Strategize 75

Openview

APRIL 3, 2018

Direct sales reps get comped on the initial sale and hands the customer off to Account Management on day one. You need to decide what you are optimizing for – new logo acquisition, deal size, multi-year contracts, payment terms, etc. DON’T pit your Direct Sales and Account Management/Customer Success teams against each other.

Commission 72

Commission Account management Quota Sales 72

Sales Hacker

JANUARY 5, 2021

The most important parts of your technology stack [24:27]. Over this quite short period of time, we managed to create a huge network of photographers all around the world. And we also have new eye technology and thanks to that, we are physically taking care of all the visual content of our partners. Sam’s Corner [30:10].

Cold Call 115

Cold Call Start-ups Up-sell Finance 115

Sales Hacker

JUNE 17, 2019

With Conga, you can simplify documents, automate contracts, and execute e-signatures so you can focus on accelerating sales cycles and closing business faster. With Conga you can simplify documents, automate contracts, and execute esignatures. We’ve got two sponsors on the show for you today. This has been a great show.

Contract 83

Contract Drivers/motivators Sales Price 83

Partners in Excellence

MAY 18, 2022

Many organizations are leveraging technology solutions to provide “coaching.” ” Technology can help and complement managers in coaching. It can provide them data managers can leverage in coaching, but technology can never displace the value a manager creates in high impact coaching.

Technology 63

Technology Technology Contract High impact 63

Partners in Excellence

JUNE 30, 2022

Primarily, this is targeted to getting renewals when the current contract terminates. Expansion: We’ve got some presence within an account, we want to grow that. For example, if we sell a technology sales people can use, we want every sales person in the company using it.

Growth 71

Growth Cross-sell Strategize Account management 71

Partners in Excellence

FEBRUARY 17, 2024

As an example, recently I was involved with a client selling supply chain technology solutions to IT. These unhappy customers were taking a lot of sales time, demanding the account managers fix the problem or contracts would be cancelled. But they didn’t prioritize it, they had other things to do.

Manufacturing 83

Manufacturing Clients Contract Presentation 83

Sales Hacker

OCTOBER 10, 2019

Technographic data records the types of technologies used by the business. Some examples of Customer Record objects: Accounts. The tendency in modern B2B SaaS orgs is to record most of the transactional data in the opportunity or account objects. Examples of transactional objects: Campaigns. Activities. Opportunities.

Government 72

Government Process Objectives and Key Results Commission 72

Sales Hacker

MAY 20, 2019

Skaled is a modern sales-consulting firm that helps companies implement best in class sales and marketing processes and technology. In case you missed PODCAST 57: Career Progression as a Concentric Circle to Become Top Manager w/Ashley Grech. There are over a thousand sales technologies. It is your host, Sam Jacobs.

Consult 86

Consult Technology Technology Networking 86

Search Engine Land

NOVEMBER 13, 2023

The solutions to client churn Client churn can be tackled from multiple angles, involving refined account management processes and strategic use of data-driven marketing techniques. This contract outlines services provided, performance targets, backup strategies, and contact hours.

Clients 90

Clients Objectives and Key Results Referrals Non-Profits 90

Martech

FEBRUARY 24, 2022

Infinity serves brands in the automotive, financial services, leisure, healthcare, education, professional services, technology, communications, utilities and real estate markets, as well as agencies that serve them. ” Marchex has more than 250 employees and has more than 30 technology patents. It has additional U.S.

E-commerce 98

E-commerce Healthcare Real Estate Appointment 98

Sales Hacker

APRIL 21, 2022

This was all in an effort to increase our average contract value (ACV). We started to close some serious enterprise deals with the major players in the technology industry including Slack, Pinterest, Flexport and more. Dedicated Customer Account Manager. During this journey, we learned a ton about how to move up-market.

Cross-sell 103

Cross-sell Legal Contract Price 103