Sales Hacker

MARCH 3, 2021

Salespeople create relationships, but it has traditionally been up to the customer success or account management team to nurture them. User onboarding is the part of the UX where both these outcomes must happen, so whose responsibility is it to design the user onboarding experience? There’s no friction whatsoever.

Process 102

Process Assembly Line Drivers/motivators UX 102

Heinz Marketing

NOVEMBER 5, 2018

Our most recent episode (recording and transcript below) is called, Style vs Function: The Importance of Design and UX in B2B Applications. Marketing isn’t talking to the customer nearly enough by default as sales and account management is. Thanks so much to our sponsor, MailTag.io. MailTag.io is another. Andrew: Yeah.

Pipeline 70

Pipeline UX B2B Sales 70

SaaStr

APRIL 16, 2023

” What we have, we call them account managers, and there’s no outbound. Stewart : You’ll talk to one of these account managers. Stewart : When I was speaking before about the difference between account management and sales, it totally depends on your perspective.

Start-ups 145

Start-ups Real Estate Networking Product 145

SaaStr

AUGUST 20, 2020

So I was the first person on the sales team to actually get promoted to becoming a manager, started getting into building teams, opening up our sales and operations hub in Austin, Texas, and doing a bunch of roles over my almost six years there. I’m really intrigued how sales works with marketing on the high ACV, heavy enterprise deals.

Sales 110

Sales Price Quota Start-ups 110