Martech

SEPTEMBER 11, 2024

Customer success (which comes in many flavors, from customer service to account management), is in charge of customer satisfaction and sometimes renewal. Product management is in charge of anticipating and meeting customer’s emerging needs. UX/UI is in charge of making life easier for customers.

Cross-sell 109

Cross-sell Customers UX A/B testing 109

Heinz Marketing

MAY 6, 2021

Features/functionality: Orchestrates account-based playbooks across teams and channels. Builds workflows for reps around accounts. Measures activities and tactics against target accounts. Manages all prospecting activities in one place. Would like to see some filters added for organizing prospects and accounts.

B2B 121

B2B A/B testing UX Sales 121

SBI

APRIL 29, 2019

To bring this vision to life, Revegy hired a best-in-class UX design agency, Atlanta’s Toolbox No. Revegy, a leading sales platform for key account planning, enables companies to visualize what’s going on inside their largest accounts by mapping people, priorities and progress. Account Planning. It provides users with.

Product 31

Product Teamwork UX Strategize 31

Heinz Marketing

NOVEMBER 5, 2018

Our most recent episode (recording and transcript below) is called, Style vs Function: The Importance of Design and UX in B2B Applications. Marketing isn’t talking to the customer nearly enough by default as sales and account management is. Thanks so much to our sponsor, MailTag.io. MailTag.io is another. Andrew: Yeah.

Pipeline 70

Pipeline UX B2B Sales 70

SaaStr

APRIL 16, 2023

” What we have, we call them account managers, and there’s no outbound. Stewart : You’ll talk to one of these account managers. Stewart : When I was speaking before about the difference between account management and sales, it totally depends on your perspective.

Start-ups 145

Start-ups Real Estate Networking Product 145

ConversionXL

NOVEMBER 11, 2015

Account managers can tier customers. High-value accounts are rumored to get more attention, the rest are purported to get little to none. I mention this because most other similar tools I’ve used have horrible UX design and that really bugs me.”. Definitely the best UX of any of the survey tools on this list.

Conversion 124

Conversion A/B testing UX Consult 124

SaaStr

AUGUST 20, 2020

So I was the first person on the sales team to actually get promoted to becoming a manager, started getting into building teams, opening up our sales and operations hub in Austin, Texas, and doing a bunch of roles over my almost six years there. So we started structuring our CRM instance around the product data that we had.

Sales 110

Sales Price Quota Start-ups 110