Sales Hacker

JULY 25, 2022

Sales development managers shoulder a host of responsibilities, but their biggest job is to coach their reps. This involves spending 1:1 time with their people to help them strategize, brainstorm, and develop their communication and selling skills so they can grow your pipeline. Building an account manager dashboard.

Engineering 116

Engineering Objectives and Key Results Cross-sell Pipeline 116

Veloxy

NOVEMBER 29, 2021

Yet, how it can shape selling for your company can be revolutionary for you. When using predictive sales software like Veloxy, salespeople can drill down into the necessary dashboards and reports to see the upcoming buyer signal notifications and guided selling recommendations. Lead Scoring. Content Creation.

Inside sales 162

Inside sales Sales Outside Sales Cross-sell 162

Hubspot

JUNE 8, 2021

It's important for this role to educate prospects and follow up once a sale is closed to maintain customer satisfaction and encourage repeat buyers. Nearly half of their time is spent selling remotely (i.e. Account Manager. This is where account managers come in. using Zoom, Skype, email, and CRM).

Commission 94

Commission Territory Finance Inside sales 94

Highspot

MAY 3, 2024

It requires multiple teams including marketing, customer success, account management, and more to optimize the sales cycle and performance. It works to enable each channel and stage of the sales cycle that drives revenue growth, including marketing, customer success, account management, and more.

Cross-sell 93

Cross-sell Technology Technology GTM 93

Heinz Marketing

JANUARY 13, 2022

And as marketing programs become more complex, it’s far more important to create seamless cross-channel campaigns that break through siloed teams. How the marketing, sales and customer/account management teams work together is also critical to success. Target Account Precision. Who do you sell to?

B2B 137

B2B Objectives and Key Results Campaign Cross-sell 137

Sales Hacker

APRIL 21, 2021

The director of customer success brings her Salesforce report to a cross-functional meeting with sales and marketing leadership. For our example, we’ll cover what a RevOps manager does on a daily basis: Makes decisions on sales and marketing strategies to drive business revenue. Revenue Accountant. Manager-level roles.

Finance 116

Finance Cross-sell GTM SQL 116

Partners in Excellence

JUNE 9, 2019

If we look at the product/market maturity curves made famous by Geoffrey Moore in Crossing The Chasm, we can see how Cynefin contexts can be mapped to his model. In the complex domain, we will probably need a team oriented sell, with subject matter experts, account managers, people with problem solving expertise and so forth.

Cross-sell 78

Cross-sell Account management Sell Education 78

Sales Hacker

DECEMBER 22, 2020

million with about 10, and today we’re sitting with 13 people, and we just crossed 2 million in revenue. So the easiest way to look at it is to say, “We can sell more. We can cross-sell. We were profitable in our first month. We scaled in our first year to 446,000 and had about five people. Where is that plan?

Cross-sell 103

Cross-sell Clients Growth Up-sell 103

Veloxy

FEBRUARY 22, 2023

Field sales, also known as outside sales , is a method of selling that involves sales representatives who engage with potential customers in person, typically outside of an office setting. Qualifications and skills required To succeed as a field sales manager, you will need a combination of education, experience, and skills.

Represent 130

Represent Objectives and Key Results Sales Inside sales 130

Gong.io

AUGUST 3, 2022

Customer success and account managers collaborate here to keep the buyer satisfied and to identify opportunities for expansion (through cross-sell and upsell conversations). That means it’s reflective of your CS team’s ability to sell into existing accounts. . Upsells and cross-sells .

Customers 87

Customers Cross-sell Contract Price 87

SBI

AUGUST 17, 2021

Remote Selling has become an important focus for every sales organization. Digital sales technologies, by default, are what enables remote selling. Q: What are your customers doing to adapt to - or leverage - the trend towards distributed sales teams and remote selling? So those are the metrics we advise customers to measure.

Sell 58

Sell Cross-sell Account management CRM 58

SaaStr

JULY 7, 2023

Humans selling to humans is a much more effective practice for that pathway to 140% NRR. By targeting your high NPS customers for reviews consistently with a personalized email from an Account Manager. Drive a culture of collaboration with cross-functional teams to support customer marketing programs.

Referrals 97

Referrals Gaming Non-Profits Campaign 97

APACSMA

DECEMBER 14, 2023

Learn how to sell effectively in a remote or virtual environment. Social Selling Specialist Certified Social Selling Specialist Program Be able to use social media to generate leads and build relationships with prospects. Be able to generate leads, build relationships, and close deals over the phone.

Cross-sell 52

Cross-sell Inside sales Account management Strategize 52

Cience

DECEMBER 1, 2020

Educate New Customers about How to Use Your Product or Service. Education can be active or passive, synchronous or asynchronous, formal or informal. Not only do special offers and perks show the value of being your client, but they also increase the scope for cross-selling and up-selling.

CRM 96

CRM Technique Customers Campaign 96

Sales Hacker

OCTOBER 7, 2021

Every industry needs sales so the education you receive working in this role can be immense. You can rise within a company selling your ideas, or you can go off on your own and be your first salesperson. Anita Nielsen is a best-selling author and sales performance coach. No matter your gender, work hard and sell with heart.

Sales 137

Sales Start-ups Up-sell Cross-sell 137

ConversionXL

AUGUST 2, 2017

With the buyer’s journey becoming digital, partners are increasingly offering a mix of services that cross cloud platforms and apps. Chris Neumann, CROmetrics: Chris Neumann: “You need to make sure the partners are able to use the product for free so they know what they have to sell. Sales Support and Account Management.

Strategic partnership 84

Strategic partnership Objectives and Key Results Cross-sell Strategize 84

Salesforce

JANUARY 31, 2024

Tech sales refers to selling technology as a product or service. As an illustration, I used to sell appointment-scheduling software — a single-function solution for easier meeting set-up. When I moved from a dance career to sales, I had zero experience selling a product. Get the free report What is tech sales?

Networking 59

Networking Cross-sell B2C Negotiate 59

ConversionXL

AUGUST 2, 2017

With the buyer’s journey becoming digital, partners are increasingly offering a mix of services that cross cloud platforms and apps. Chris Neumann, CROmetrics: Chris Neumann: “You need to make sure the partners are able to use the product for free so they know what they have to sell. Sales Support and Account Management.

Strategic partnership 77

Strategic partnership Objectives and Key Results Cross-sell Strategize 77

ConversionXL

AUGUST 21, 2014

I have seen this happen at a few startups I’ve worked with by expanding revenue from the current product, plus up-sell and cross-sell opportunities , but that will be a future post. Before we get there though, I want to mention that David Skok points out something that can massively accelerate SaaS growth: negative churn.

Referrals 106

Referrals Objectives and Key Results Follow-up Service 106

Sales Hacker

OCTOBER 21, 2019

My advisor said the idea was great but that it wouldn’t work unless I learned how to sell. However, my plans changed once I discovered the unique challenges of selling. I’d have to say it’s either SNAP Selling or More Sales Less Time. . SNAP Selling focuses on how to deal with today’s overwhelmed buyers. Fail Fast!”

Sales 98

Sales Up-sell Start-ups Cross-sell 98

SalesLoft

DECEMBER 19, 2023

Account Execs (AEs) and Account Managers (AMs) can track multi-threaded conversations across channels, so they always have the complete context for every conversation. Customer Success Managers (CSMs) get the tools they need to deliver coordinated, personalized engagement across channels. And that’s just the sell side.

Objectives and Key Results 52

Objectives and Key Results Cross-sell Territory Legal 52

The Lost Book of Sales

JULY 12, 2021

Starting to cross the chasm. How does the "D-Day" strategy help companies cross the chasm? Being sales vs. market driven when crossing the chasm. Tips on whole product management. As a buying group, visionaries are easy to sell but very hard to please. What is the "Chasm"? A war analogy.

Cross-sell 52

Cross-sell Niche Objectives and Key Results Price 52

Hubspot

JANUARY 14, 2015

The bag of stuff that I had to sell kept getting bigger. "By By the end of my run there, search had starting taking off and I was selling a bunch of it to advertisers and agencies. What an unbelievable opportunity to get a chance to lead such a broad array of folks from different walks of life, education levels, and experience.

Healthcare 78

Healthcare Hospitality Finance Consult 78

Sales Hacker

APRIL 15, 2019

Over the years, I was very fortunate to work with some incredible partners who really knew how to sell. We also have customer success managers who are product consultants. Sam Jacobs : So the account management team at Intercom is the daily point of contact for questions that the customer has? David Katz : Yes.

B2C 70

B2C Drivers/motivators A/B testing Cross-sell 70

SaaStr

AUGUST 27, 2019

I think that we would probably all agree that there is no one more motivated than the founder in the founder led sales stage to get sales, cross the line, and when it comes to comp design, there’s really no big comp design to be had if the founder’s the one closing the deals. We can talk about all the accounting stuff.

Territory 61

Territory Contract Cross-sell Drivers/motivators 61

SaaStr

JULY 1, 2020

Do you have time not to sell me your product? ” It’s a lot more humanization of SDR selling and being a person, talking to people, putting more effort into acquiring ultimately what their objective as a demo with a rep. Upgrades, this is the secret sauce to SaaS, recurring revenue, getting more seats, selling more products.

Process 102

Process Sales Quota Commission 102

SalesHandy

JULY 12, 2022

If you are selling to the wrong individuals, then your sales team will most likely struggle to connect with them and their pain points. It makes use of account-based marketing, which focuses on selling to targeted accounts that align your products/services’ capabilities with the needs of the customers.

Customers 59

Customers Cross-sell Represent Contract 59

SaaStr

JULY 24, 2019

We sell contact center software. We are operating and selling mostly against companies that have been around 20, 30 plus years. Final point about Talkdesk is that we started selling about five years ago in the SMB space. We’ve added a technical account manager function. Very quickly, what does Talkdesk do?

X-functional 63

X-functional Engineering Clients Start-ups 63

SaaStr

AUGUST 15, 2020

Our challenge and our opportunity in customer engagement is staying tightly aligned with the business drivers, having the discipline to manage long term customer journey even when the short term options might be easier. There wasn’t something for entrepreneurs to just start an online store and then go sell things.

Retail 106

Retail Start-ups Drivers/motivators Up-sell 106

Heinz Marketing

SEPTEMBER 26, 2022

It’s been happening since the dawn of someone selling something. That’s what we did for large corporations, to help their salespeople sell stuff, as simple as it gets. It’s how you make your salespeople better at interacting with your customers, right? So that you can go and close more deals. Fire away, man.

Pipeline 52

Pipeline Sales Niche Start-ups 52

SaaStr

AUGUST 20, 2020

Kyle Parrish: In that time, before I was even really focused on the impact of UI/UX or the design world at large, I started to realize we were selling against companies like Google and Microsoft and Box, and a lot of our sales pitch was around how intuitive the product was. Kyle Parrish: No, it really isn’t.

Sales 107

Sales Price Quota Start-ups 107

Salesforce

APRIL 2, 2025

These insights offer an opportunity for sales teams to tailor their outreach and identify upsell and cross-sell opportunities. You need a strategy that integrates product development, customer education, and data-driven sales engagement. The data may also reveal areas for product or service improvement.

Product 75

Product Territory Sales Price 75

Salesforce

SEPTEMBER 10, 2024

With AI and data analytics, agents can enhance customer satisfaction while contributing to sales through personalized recommendations, upselling, and cross-selling. Boost sales with proactive service, upselling, and cross-selling To revamp your contact centers, you should transform service agents into trusted customer advisors.

Service 69

Service Customers Cross-sell Contact 69

Sales Hacker

DECEMBER 10, 2024

I feel like from selling flip-flops to half a billion dollar acquisition by Procore feels like a pretty damn good title for this episode. And I tried to sell Scott Wolf health insurance for the company, thinking that it was much bigger than what it was. We were driving traffic to the website by creating educational content.

GTM 114

GTM Construction Up-sell Cross-sell 114

Sales Hacker

MARCH 11, 2025

We have to just educate them and be transparent, right? Customers to sell for you, uh, or get your founders to sell your you actually also asked this question of, like, how did we know right where things were going off the rails or on the rails? I’m a big believer in the classical account management function.

GTM 81

GTM Growth X-functional Referrals 81

Hubspot

DECEMBER 27, 2023

Pipeline management training can increase your sales manager’s effectiveness. It can also provide the necessary structure and knowledge to help sales teams improve their account management processes. What products or services is it trying to sell? Sounds too good to be true, doesn’t it? It’s just not their thing.

Pipeline 78

Pipeline Profit margin Commission CRM 78