SaaStr

JULY 1, 2024

It sounds great to be able to sell to more people and sell bigger deals, but are you ready? You want to ensure you have cross-functional alignment and that this isn’t another squirrel you’re chasing. Do you have a core portion of your team equipped to sell upmarket? When Should You Move Upmarket? Look at your team.

Cross-sell 120

Cross-sell Price Account management Up-sell 120

Sales Hacker

AUGUST 7, 2024

Along the way of selling and supporting a product as complex as a Customer Data Platform (CDP), he tackled some of the more common topics go-to-market leaders encounter as they build and scale their customer facing teams. Should your sales engineers also implement the software? How easy is it to implement your product?

Go To Market 124

Go To Market X-functional Engineering Cross-sell 124

Partners in Excellence

SEPTEMBER 4, 2013

Our job as sales professionals becomes aligning our selling process with the customer’s buying process, moving through the process in a disciplined manner. In crass sales terms, growing our share through cross sell and upsell. I think there is a different view of the buying cycle, one that is more “squishy.”

Cross-sell 120

Cross-sell Represent Account management Quota 120

Veloxy

AUGUST 17, 2022

Price: $49/month for Salesforce users, corporate plans available Automations: Non-selling activities, lead prioritization, lead capture Veloxy has several features to help you automate Salesforce, no matter how long you’ve been using the CRM platform. The Top 7 Best Salesforce Automation Tools. source of image. source of image.

Appointment 147

Appointment Territory Cross-sell Contract 147

Sales Hacker

MAY 6, 2021

They’ll rip apart your CRM and replace your opportunity fields with their proven-and-trusted sales methodologies and scoff if you try to rehearse Sandler, Challenger, or MEDDIC selling to them. This includes roles that are complementary to sales like renewals, customer success, and solution engineering. Singular focus on sales.

B2C 122

B2C Pipeline SQL Strategize 122

Hubspot

FEBRUARY 7, 2018

For instance, someone who loves to get to know their customers and help them achieve their goals over an extended period would likely be best in account management. Account Executive (AE). Account Manager. Sales Engineer. Sales Manager. Account Manager. Outside Salesperson. VP of Sales.

Territory 101

Territory Commission Outside Sales Account management 101

SaaStr

JANUARY 31, 2022

This strategy, called Land and Expand, penetrates multiple departments and multiple locations and forms a transactional business engine. . Adding C-level engagements and cross-departmental selling will lengthen your sales cycle but it will provide you with customers who stick and an increased average transaction size.

Territory 98

Territory Cross-sell Quota Networking 98

Hubspot

JUNE 8, 2021

Nearly half of their time is spent selling remotely (i.e. Keep in mind that the majority of people in this position have several years of experience since they often have to work independently and excel at time management. Account Manager. This is where account managers come in. Regional Sales Manager.

Commission 94

Commission Territory Finance Inside sales 94

SaaStr

JANUARY 30, 2023

To tap into this revenue potential, Deel grew the account management team so managers could reach out to clients, share products, upsell, and cross-sell. With the growth of account management, Deel grew the business from 50 million ARR in December 2021 to 100 million ARR by the first quarter of 2022.

Cross-sell 109

Cross-sell Account management Clients Growth 109

Sales Hacker

APRIL 21, 2021

The director of customer success brings her Salesforce report to a cross-functional meeting with sales and marketing leadership. For our example, we’ll cover what a RevOps manager does on a daily basis: Makes decisions on sales and marketing strategies to drive business revenue. Revenue Accountant. Manager-level roles.

Finance 117

Finance Cross-sell GTM SQL 117

Sales Hacker

NOVEMBER 16, 2021

Report scheduling, enhanced scripts, the Rule Engine, and Shopping Campaign Refresher automation. Alerts for KPIs and account policies. WordStream is designed to make DIY PPC management easier and more streamlined. WordStream is designed to make DIY PPC management easier and more streamlined. Zendesk Sell.

Lead generation 127

Lead generation Price Campaign Cross-sell 127

Hubspot

APRIL 2, 2018

I’ve CC’d our lead engineer to speak to your concerns.”. It might be because another rep is handing off the deal, there’s been a territory change, or the deal has closed and an account manager is taking over. I’ve CC’d our lead engineer to speak to your concerns.”. “It’s been a while. Just wanted to check in.”.

Prospecting 101

Prospecting X-functional Contract Cross-sell 101

ConversionXL

MARCH 20, 2019

Choosing the right account-based marketing software can be a messy process. Some companies sell relevant software but not explicitly for ABM. Whether you need certain tools depends on the scale of your program or your target accounts. Demandbase’s costs place it in the 96th percentile for “Marketing Account Management” software.

Real Estate 117

Real Estate B2B Contact Campaign 117

Sales Hacker

FEBRUARY 5, 2019

We have worked inside organizations that have successfully transitioned from selling into mid-market to selling into Enterprises. The Board and executive team need to understand that you can’t simply flip a switch and tell your existing reps to start selling to Enterprise customers. Post-Sales Account Management (Commercial).

Product 68

Product Contract Cross-sell Account management 68

APACSMA

DECEMBER 14, 2023

Learn how to sell effectively in a remote or virtual environment. Social Selling Specialist Certified Social Selling Specialist Program Be able to use social media to generate leads and build relationships with prospects. Be able to generate leads, build relationships, and close deals over the phone.

Cross-sell 52

Cross-sell Inside sales Account management Strategize 52

SalesLoft

MAY 31, 2016

Sales pods are collections of cross-functional roles, each dependently intertwined to achieve a specific and scalable goal within a sales organization. To reach that end goal, should your sales pods be cross-functional? Or the goal could be attainment-focused based on customer percentage, such as selling into 30% of 100 key accounts.

Strategize 52

Strategize Teamwork Cross-sell Objectives and Key Results 52

Search Engine Land

JUNE 14, 2023

For instance, if you’re selling high-end clothing, you should think twice before giving an affiliate agency carte blanche to work with a range of coupon sites. If you’re seriously considering working with an agency that focuses on affiliate, ask for case studies and testimonials from cross-channel agency partners.

Contract 83

Contract Cross-sell Territory Niche 83

ConversionXL

AUGUST 2, 2017

With the buyer’s journey becoming digital, partners are increasingly offering a mix of services that cross cloud platforms and apps. Partners can be a source of valuable product feedback – connect them with product managers and engineers for feedback from the front lines. Sales Support and Account Management.

Strategic partnership 84

Strategic partnership Objectives and Key Results Cross-sell Strategize 84

Sales Hacker

NOVEMBER 14, 2019

Selling has changed more in the last 10 years than it has in the previous 100 years, and this is especially true in B2B markets. . At the forefront of this change is what we at Engagio call, Account-Based Everything (ABE), some people know it as Account-Based Sales Development (ABSD), and others call it Account-Based Marketing (ABM).

Technology 82

Technology Technology Cross-sell Referrals 82

ConversionXL

AUGUST 2, 2017

With the buyer’s journey becoming digital, partners are increasingly offering a mix of services that cross cloud platforms and apps. Partners can be a source of valuable product feedback – connect them with product managers and engineers for feedback from the front lines. Sales Support and Account Management.

Strategic partnership 77

Strategic partnership Objectives and Key Results Cross-sell Strategize 77

ConversionXL

AUGUST 21, 2014

That’s why you need to be simultaneously feeding your growth engine , while monitoring churn and your other startup metrics. I have seen this happen at a few startups I’ve worked with by expanding revenue from the current product, plus up-sell and cross-sell opportunities , but that will be a future post.

Referrals 106

Referrals Objectives and Key Results Follow-up Service 106

Sales Hacker

AUGUST 25, 2023

At Outreach, we implemented Growth AE’s in 2020 that were responsible for cross sell/upsell into accounts, and the year after they started running renewals as well. Creating these roles and structuring it this way was how we continued to fuel the growth engine. Very simple.

GTM 53

GTM Contract Cross-sell Account management 53

Sales Hacker

JANUARY 13, 2020

Jay has spent 30 years in the financial services industry; holding various roles in sales, direct marketing, online marketing and cross-selling strategies. Why you should offer value first when selling. The upsell approach vs. value-sell approach [7:33]. The blessing and curse of selling an amorphous product [12:51].

Cross-sell 59

Cross-sell Territory Up-sell Growth 59

SaaStr

JULY 24, 2019

We sell contact center software. We are operating and selling mostly against companies that have been around 20, 30 plus years. Final point about Talkdesk is that we started selling about five years ago in the SMB space. We’ve added a technical account manager function. Very quickly, what does Talkdesk do?

X-functional 64

X-functional Engineering Clients Start-ups 64

SaaStr

AUGUST 27, 2019

I think that we would probably all agree that there is no one more motivated than the founder in the founder led sales stage to get sales, cross the line, and when it comes to comp design, there’s really no big comp design to be had if the founder’s the one closing the deals. We can talk about all the accounting stuff.

Territory 62

Territory Contract Cross-sell Drivers/motivators 62

Sales Hacker

APRIL 15, 2019

Over the years, I was very fortunate to work with some incredible partners who really knew how to sell. Once people become customers, we introduce them to relationship managers who are responsible for onboarding new customers, making them successful, and renewing that business. And more importantly knew how to listen. David Katz : Yes.

B2C 71

B2C Drivers/motivators A/B testing Cross-sell 71

SalesLoft

AUGUST 10, 2023

In fact, reps only spend about 28% of their time day-to-day actually selling! Our AI-powered workflow engine, Rhythm , prioritizes actions based on buyer behavior, account data, and revenue outcomes with pipeline generation activities integrated from the very start. We’ve also reduced the burden of manual work on your reps.

Pipeline 52

Pipeline Cross-sell A/B testing Contract 52

Sales Hacker

APRIL 16, 2018

Kiva Kolstein : We have about 40 people on my team and my team consists of customer success, which includes account management and product specialists and sales. My parents decided to, on a whim, quit their jobs, sell their house, sell all their possessions when I was three years old and take me on an 18 month trip around the country.

Territory 44

Territory Cross-sell Up-sell Objection handling 44

Smart Calling

FEBRUARY 16, 2018

Coming across cocky is a lock to get you crossed off the list. Solutions: Approach the Account Like a New Prospect. DO NOT sell in the card. How To Add Value on Every Customer Contact, Build Relationships, and Sell More to Your Customers. You might have the business–now. Start with that attitude and plan accordingly.

Cross-sell 40

Cross-sell Quota Contact Up-sell 40

SaaStr

MAY 28, 2019

And then through our partners and our ecosystem, through folks that we know and through our account managers, then we also identify evangelists within organizations. Like with Jira, someone on the engineering team said, hey, we need to use this product. They want to hear from each other to sell the brand.

Product 92

Product Start-ups B2C Growth 92

Sales Hacker

OCTOBER 7, 2021

You can rise within a company selling your ideas, or you can go off on your own and be your first salesperson. Anita Nielsen is a best-selling author and sales performance coach. Best-selling author of Embrace Your Edge, Hang is a global speaker on sales, leadership, and diversity & inclusion in the workplace. Anita Nielsen.

Sales 137

Sales Start-ups Up-sell Cross-sell 137

Partners in Excellence

OCTOBER 29, 2015

Customer Solution Maturity: Geoffrey Moore, in Crossing The Chasm , popularized a version of customer maturity as outlined in the diagram below. We’re working with the innovators on the next generation of products, we are upselling, cross selling the early adopters, and our new customer development is focused on the Early Majority.

Manufacturing 103

Manufacturing Cross-sell Territory Finance 103

Sales Hacker

OCTOBER 21, 2019

My advisor said the idea was great but that it wouldn’t work unless I learned how to sell. However, my plans changed once I discovered the unique challenges of selling. I’d have to say it’s either SNAP Selling or More Sales Less Time. . SNAP Selling focuses on how to deal with today’s overwhelmed buyers. Fail Fast!”

Sales 99

Sales Up-sell Start-ups Cross-sell 99

Hubspot

JANUARY 14, 2015

Not all current marketing executives knew they wanted to go into marketing -- in fact, many of them started in sales, consulting, human resources, entertainment, software engineering, government, and a myriad of other fields. The bag of stuff that I had to sell kept getting bigger. "By 10) Brian Kardon , CMO at Lattice Engines.

Healthcare 78

Healthcare Hospitality Finance Consult 78

Highspot

SEPTEMBER 9, 2020

This shift reflects a convergence of digital-native sellers and buyers in one place: as buyers increasingly engage online, the typical digital prospecting activities of ADRs and SDRs suddenly seem perfectly suited to closing deals, rather than just qualifying accounts. As a result, leaders are rethinking the siloed sales approach.

B2B 90

B2B Sales Cross-sell Contact 90

SaaStr

SEPTEMBER 13, 2019

264: Allison Pickens is the COO @ Gainsight, the company that provides everything you need to turn your customers into your biggest growth engine. Ep: 265: Matt Schatz is SVP of Sales at WP Engine, responsible for defining and executing the global sales strategy. How can one approach setting up a services team for scale?

Engineering 13

Engineering Objectives and Key Results Strategic planning Strategize 13

SaaStr

MAY 14, 2023

Nicolas has a PhD in computer science, search engine background, text mining, worked in search for a long time. Greenhouse followed a similar path to Talkdesk and should cross $10 million ARR later this year, up from almost nothing at the start of the year. An engineering team and the sales team was me with a laptop.

Price 109

Price Start-ups Up-sell X-functional 109