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SaaS Case Study: How Customer Support Can Assist Sales Initiatives

Sales Hacker

Moreover, involving your customer support teams in sales can help you identify both strengths and weaknesses in your offerings. If you have products to sell online , you need the two teams to work together for revenue and margin growth. Opportunity to upsell and cross-sell. Source: Crazyegg.

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What is Inside Sales? Everything You Need to Know

Gong.io

Inside sales is basically any sales made from an office environment (you know, inside), so it takes place largely over phone and email, though the use of social media messaging and video conferencing is increasingly common. Inside sales vs. outside sales . Outside sales reps, by contrast, sell on the road.

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The Ultimate Guide to a Career in Sales

Hubspot

For the same reasons that inside sales reps roles are growing, outside sales reps now often rely on technology to land customers. Nearly half of their time is spent selling remotely (i.e. That may be because 63% of sales leaders find virtual meetings just as or more effective than meeting in person. Account Manager.

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What Is Tech Sales? A Guide to Getting a Job — and Succeeding

Salesforce

Get the free report What is tech sales? Tech sales refers to selling technology as a product or service. As an illustration, I used to sell appointment-scheduling software — a single-function solution for easier meeting set-up. In tech sales, you will be expected to: • Prospect for new customers.

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Which Type of Sales Job Is Right for You?

Hubspot

For instance, someone who loves to get to know their customers and help them achieve their goals over an extended period would likely be best in account management. Jobs in sales: Sales development rep (SDR). Account Executive (AE). Account Manager. Sales Engineer. Sales Manager.

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Crossing the Chasm by Geoffrey Moore

The Lost Book of Sales

Starting to cross the chasm. How does the "D-Day" strategy help companies cross the chasm? Being sales vs. market driven when crossing the chasm. Tips on whole product management. As a buying group, visionaries are easy to sell but very hard to please. What is the "Chasm"? A war analogy.

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The SaaS Playbook for Moving Up-Market

Sales Hacker

SaaS companies tend to follow a typical path, and it almost always leads to moving up-market and enterprise sales. In the early days, most SaaS companies sell to other startups for a number of reasons. Someone (usually a VC) will point out that hitting your aggressive growth numbers will be easier if you sell to larger companies.