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Internal teams don’t think in terms of “objectionhandling,” but they have skills at resolving differences of opinions, contention/conflict within their own organizations. What if we mixed different disciplines/functions/points of view in the same training programs.
Demos, objectionhandling, closing. Like tasks in a specific project, sales activities are interrelated and need to be managed closely to fix overlaps. When the strident discipline of project management meets the hyperactive process of selling, good things happen. These activities commonly include: Prospecting.
Kiva Kolstein : We have about 40 people on my team and my team consists of customer success, which includes accountmanagement and product specialists and sales. It begins with a phone call or an email and you move into that first meeting, the sales deck , the demo, the discovery call, objectionhandling, negotiation, closing, etc.
Develop relationships in product development, legal, finance, marketing… across your company (in addition to your customers’ companies in the appropriate groups). Prior to Flowhaven, I was an MPS Manager with Xerox Business Soultions Southeast and and AccountManager at Berney Office Solutions. Arley Nevar.
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