SalesPop

MARCH 25, 2021

Sales most definitely have two sides, and this is also true of account management. So the only sustainable growth is real viral growth.”. This is also true of account management. If we didn’t need sales or account management skills, people would simply buy products or services—which they obviously don’t.

Account management 98

Account management Customers Pipeline Trust 98

SalesPop

MAY 7, 2021

One place where project management really comes into account management is bringing a broadly stated goal into realistic terms. They can use account planning and project management to figure out just how realistic that goal is. Numerous parts of project management will be part of this tool.

Account management 98

Account management Drivers/motivators Pipeline CRM 98

Martech

JANUARY 14, 2025

Penetration marketing Marketing teams can use their skills in data analysis to help account managers find valuable insights that lead to better upselling and cross-selling opportunities. This can also surface helpful reasons for the sales or account management teams to call the customer. .”

B2B 128

B2B Customers Objectives and Key Results Cross-sell 128

Martech

AUGUST 12, 2024

Companies with no owner by target account : Identifies target accounts without assigned ownership, crucial for strategic account management. Companies with no associated contacts, by target account : Shows target accounts without linked contacts, which may indicate data entry gaps.

CRM 116

CRM Contact Account management Follow-up 116

SalesPop

APRIL 30, 2021

It has prioritized lead and opportunity management over account management. Guided by both the industry and the CRM solutions they were using, businesses and organizations never really dug into real account management. A vital key to strategic account management is creating value for the customer.

Account management 80

Account management CRM Pipeline Strategize 80

SaaStr

SEPTEMBER 27, 2024

At this year’s SaaStr Annual, Rippling’s CRO, Matt Plank, chats with Sam Blond, host of the SaaStr CRO Confidential and former CRO at Brex, about Rippling’s top 3 growth tactics, which have led to the Rippling becoming a $14B company with several hundred million of ARR. The account management team who owns every customer post-sales.

Growth 128

Growth Quota Account management Cold Call 128

Sales Hacker

OCTOBER 11, 2024

Over the last decade, he has worked with countless sales organizations to help them scale from startup to high-growth machines. Previously, Eli led the SEO team at SurveyMonkey, growing organic search from nearly zero to one of the largest growth channels at the company. We just wrapped up our annual GTMfund retreat in San Diego.

GTM 114

GTM X-functional Pipeline Construction 114

Sales Hacker

OCTOBER 1, 2024

Balancing product-led growth with an enterprise sales motion. Leveraging customer stories as a powerful growth lever. Lessons learned from LiveRamp’s explosive growth and acquisition by Acxiom. 7:40) The transition from purely product-led growth to supporting an enterprise sales motion. (11:52)

GTM 112

GTM Growth Customers Account management 112

Membrain

JUNE 2, 2021

Many have heard statistics on the value of existing accounts: 80% of future profits come from 20% of customers; 65% of revenue comes from existing customers; it costs 5% less to retain a customer than to gain one.

Account management 122

Account management Customers Growth 122

Search Engine Land

AUGUST 22, 2024

Using just one campaign is also common for medium-sized accounts, particularly those with high-end products, high average order values (AOV) or in service-based industries like SaaS and insurance, where CPCs and CPAs are high. Account managers often segment for the sake of segmentation.

Campaign 85

Campaign Objectives and Key Results Non-Profits Territory 85

Veloxy

JUNE 15, 2023

Key factors driving outside sales growth include personalized customer service, increased competition, and digital technologies & tools. Essential skills for success include strong customer relations, business development, account management & problem solving abilities.

Outside Sales 264

Outside Sales Objectives and Key Results Negotiate Territory 264

Sales Hacker

JANUARY 24, 2025

GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. But sustainable growth requires a cohesive approach, where every decision about the product is made with its market fit, buyer journey, and expansion potential in mind. If not, a product-led growth (PLG) strategy may not be the right fit.

GTM 100

GTM Cross-sell Finance Price 100

Sales Pop!

AUGUST 6, 2022

When it comes to maintaining existing accounts, Pipeliner CRM is the only system with embedded key account management features, whereas others (such as Salesforce and Microsoft Dynamics) have account management functionality only as an add-on, or don’t include key account management. .

CRM 227

CRM Pipeline Objectives and Key Results Account management 227

SaaStr

FEBRUARY 7, 2025

Ron explains: “Wehire mostly technical backgrounds, but as our customers get larger and larger, you start to get global account managers, and they’re going to have much more business strategic account management experience. Leveraging Investors for Growth Another underutilized growth channel?

Technical Sales 70

Technical Sales Inside sales Cross-sell Account management 70

The 5% Institute

AUGUST 15, 2023

In the fast-paced world of business, establishing and nurturing strong client relationships is crucial for sustained growth and success. In this article, we will delve into the depths of strategic account management, exploring its key concepts, benefits, implementation strategies, and how it contributes to the overall success of businesses.

Account management 52

Account management Strategize Objectives and Key Results Cross-sell 52

The 5% Institute

AUGUST 15, 2023

In today’s dynamic business landscape, various account management roles plays a pivotal part in maintaining customer satisfaction, driving revenue growth, and fostering lasting business relationships. Account management roles encompass a range of responsibilities that require a unique blend of skills and expertise.

Account management 52

Account management Negotiate Clients Strategize 52

Partners in Excellence

MARCH 16, 2021

As sales professionals, we are responsible for driving revenue growth for our companies. We are accountable for executing our overall corporate strategies and priorities in our chosen markets. At best, these strategies buy a little time, but don’t address the fundamental issues impacting our growth.

Growth 119

Growth Process Follow-up Up-sell 119

Sales Pop!

MAY 20, 2023

Account Management I do understand that when you have a lot of customers, you may need to hand one over to someone in the care of support. But when a company has major accounts, the real salespeople take care of them through building and continuing relationships. Or, “Oh, this picture is old.” You either make it, or you don’t.

Appointment 241

Appointment Education Sales Contact 241

Highspot

FEBRUARY 6, 2020

Kyle Wimbish, Senior Account Manager. Kayla Holland, Account Development Representative. “It’s all about falling in love with the process of growth.” To me, it’s all about falling in love with the process of growth. You have to match your actions with your priorities.

Growth 97

Growth Gaming Represent Conversion 97

Engage Selling

FEBRUARY 12, 2020

Quarterly business reviews are essential for understanding potential growth with existing customers, retention issues and future opportunities. They are just as crucial for troubleshooting where sales performance isn’t meeting expectations, as well as for measuring the return on investment your … Read More »

Growth 103

Growth Meeting Customers Sales 103

Salesforce

MAY 9, 2024

In today’s highly competitive consumer goods (CG) industry, success often hinges on the strength of your relationships with key accounts. Effective key account management isn’t just a tactic, it’s a vital strategy for achieving profitable growth. But what sets your key account managers (KAMs) apart from your competitors’?

Account management 52

Account management Finance Promote Cross-sell 52

The 5% Institute

AUGUST 7, 2023

In today’s dynamic business landscape, possessing a comprehensive set of skills is crucial for any successful account manager. The role of an account manager goes beyond mere customer service – it involves nurturing client relationships, driving revenue growth, and enhancing a company’s reputation.

Account management 52

Account management Negotiate X-functional Cross-sell 52

PandaDoc

APRIL 21, 2023

Key accounts are the 20% of accounts that generate 80% of your company revenue. Before attempting to develop a key account management strategy, you must know how to identify these key accounts. Accurate identification will help you avoid rashly categorizing tail accounts as having strategic value.

Account management 52

Account management Objectives and Key Results Strategize Legal 52

Sales Pop!

JUNE 19, 2024

Worse, it harms career growth and the company’s bottom line. RESOURCES FOR PERSONAL AND BUSINESS GROWTH: Advisorpedia Publishes information to help advisors build their practice, and those interested in the markets choose investments and find inspiration. Today’s insights are provided to help you achieve the Smooth Sale!

Sell 173

Sell Appointment Account management Represent 173

Search Engine Land

AUGUST 2, 2024

It shows that you’re not just interested in short-term wins but are dedicated to helping them achieve sustainable growth. Dig deeper: Mastering SEO account management: The recipe for success A retainer agreement provides a steady income stream and demonstrates your commitment to their ongoing success.

Clients 82

Clients Strategic planning Trust Presentation 82

SaaStr

MAY 21, 2024

Business software companies have had “account managers” responsible for upsell since the earliest days. As customer success came into its own, it was often seen as distinct from account management, focused on customer retention and happiness and NPS and CSAT. CS now is primarily an upsell and sales function in many cases.

Quota 129

Quota Customers Account management Sales 129

Understanding the Sales Force

NOVEMBER 15, 2024

While some growth can be expected to come from effective account management, the kind of growth desired by most companies comes from consistently finding and closing new accounts.

Prospecting 71

Prospecting Cold Call Pipeline Gaming 71

Veloxy

JUNE 23, 2021

Sure, it may seem challenging at first, but assembling a winning sales team is key to bolstering the growth of your business. 3: Account Managers. The Account Manager is responsible for checking on clients and nurturing relationships after the contract is signed. 5: Sales Operations.

Inside sales 232

Inside sales CRM Sales Pipeline 232

Partners in Excellence

JUNE 30, 2022

Leveraging the power of our incumbency has, traditionally been a fundamental part of our account management strategies. As we rethink our account growth strategies, we have to reflect back on how we developed the relationship originally. Related Posts: What's The Purpose Of Account Planning?

Growth 71

Growth Cross-sell Strategize Account management 71

Partners in Excellence

AUGUST 19, 2024

I sat with a group focused on GTM strategies and how they were structuring their strategies to drive growth. We have tools to support our top of funnel processes, SDRs, BDRs, We have tools that help AEs, Account Managers, Corporate Account Managers, Sales Support, and on an on. Recently, I attended a conference.

GTM 138

GTM Account management Presentation CRM 138

Partners in Excellence

OCTOBER 12, 2021

But as we dove into the numbers they were really failing to achieve the overall corporate growth goals. When we looked at new customer acquisition and expansion within accounts, there was virtually none. When we looked at new customer acquisition and expansion within accounts, there was virtually none.

Territory 139

Territory Quota Growth Account management 139

Heinz Marketing

SEPTEMBER 1, 2023

By Maria Geokezas , Chief Operating Officer at Heinz Marketing When it comes to effective customer-led growth (CLG) strategies, most efforts focus on customer service and support. Effective customer-led growth encompasses more than service and support. Account Management Portals: These are everywhere now.

Gaming 106

Gaming Negotiate Technique Account management 106

Partners in Excellence

AUGUST 30, 2022

The reality is there really isn’t a whole lot of difference between account based territories and geographic/market based territories. Our jobs, as sellers, is to maximize our penetration and growth within those territories. They are the gateway to growth, either with them or through their referrals.

Sell 129

Sell Territory Cross-sell Referrals 129

Highspot

MARCH 6, 2025

Regular performance reviews transform feedback into a growth tool. Sales performance evaluations often feel like a box-checking exercise for managers and a stress test for sales reps. If done right, they are a real game-changer for company culture and sales performance management. Evaluations provide a clear roadmap for growth.

Objectives and Key Results 52

Objectives and Key Results Objection handling Quota Sales 52

Sales Hacker

NOVEMBER 10, 2020

The key inflection moments along a journey of growth [14:25]. It’s a great conversation, and it’s really all about going off on your own and pushing yourself into that zone of discomfort where all personal growth happens. Just give us a little bit of a feeling for where you are in your growth journey. AJ Bruno: Yeah.

Growth 103

Growth Finance Start-ups Drivers/motivators 103

Veloxy

OCTOBER 24, 2022

Use our “Sales Growth Tech Request” Email Template. When 57% of sales reps expect to miss their quota every quarter, managers need to rely on the 42% to make the team’s number. This sales tool is used to quickly update and manage your Salesforce CRM. Luckily for account managers there is Scratchpad.

Quota 147

Quota Contract Account management Price 147

Partners in Excellence

NOVEMBER 3, 2022

Perhaps things like, we move SDRs into AE roles, possibly an account manager role. For a few, possibly sales management. Managers, if they coach, coach for day to day, quarter to quarter performance. Their growth rates are consistently among the best. I seldom hear career pathing discussions from sales leadership.

Sell 139

Sell Growth Engineering Account management 139