SaaStr

FEBRUARY 11, 2020

It’s a new presentation he’s developing. The other one is, as soon as you can, again, split the new customers signing versus account management/customer success. If you’re big enough to have sales and marketing, because I know some of you aren’t, they don’t always work together. It just won’t.

Growth 112

Growth Niche Hospitality X-functional 112

Sales Hacker

AUGUST 30, 2018

CR(t) —The conversion rate as a function of time to get to a single SQL. You don’t want an account maintained only by a champion on the customer side and your account manager. We call this a 3 x 3 account — a term coming from organizational selling. Four Prospecting Approaches. 4) Content-Based Prospecting.

Prospecting 61

Prospecting SQL GTM X-functional 61

SaaStr

JULY 24, 2019

This is pretty simple, but when I look at this industry, a lot of times what I see is organizations crafting pricing packages that would enable, for example, an enterprise-wide license, where an organization pays you X amount of money, and they have unlimited seats, unlimited usage. We’ve added a technical account manager function.

X-functional 65

X-functional Engineering Clients Start-ups 65

Salesforce

JANUARY 31, 2024

As an illustration, I used to sell appointment-scheduling software — a single-function solution for easier meeting set-up. Sales Cloud , for example, offers a suite of features that address many sales pain points, such as sales team collaboration tools, pipeline management tools, and forecasting tools. Give presentations and demos.

Networking 59

Networking B2C Cross-sell Negotiate 59

SaaStr

MAY 14, 2023

You have a presentation online that’s called Unsexy, which you’ll have to explain to me later. That’s why for us, it’s so important to build that function of the company in the Bay Area. Then you have account management, and on boarding. Next up, we’ve got Nicolas Dessaigne. You have leads.

Price 111

Price Start-ups Up-sell X-functional 111

SBI

MAY 21, 2019

With Workspaces, admins have the power to create a mobile presentation interface with the navigation and content they want the sales teams to leverage, and sellers can find the content they need with ease for their unique sales presentation. Mediafly gives us the ability to design a modern sales experience customers value.”.

Sell 30

Sell X-functional Presentation Quota 30

SaaStr

AUGUST 15, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I actually just got off the boat, Nick, and scurried up to make sure that I was ready to go for the presentation. That doesn’t mean to say, you’re going to do away with the functions.

Retail 109

Retail Start-ups Drivers/motivators Up-sell 109

SaaStr

MARCH 17, 2020

CSM, account manager, AE, whoever is kind of running point as the quarterback of the relationship, they can also just ask. Rather than saying to the customer, “If you do this reference call, then you will get X,” you ask the customer for the reference call. We don’t have an account management function.

Clients 76

Clients Service Customers Start-ups 76

SaaStr

SEPTEMBER 13, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. ” Did you hire the wrong first generation management team because you hadn’t done those functional areas before? You can read the podcast transcript below. Byron Deeter. Elliott Robinson.

Non-Profits 94

Non-Profits Strategize Trust Growth 94

Sales Hacker

MAY 26, 2020

Should that be a separate account management team? How is the existing customer conversation and revenue managed? Is it owned by the customer success team, by a different account management team, by the new business team? And then should they own renewals? Should they own logo renewal? Should they own upsells?

Prospecting 123

Prospecting E-commerce Account management Up-sell 123

SaaStr

MARCH 10, 2020

We also didn’t try to build a lot of the centralized functions too early. We didn’t ask our managers to do a ton of recruiting. Would you like to talk to one of our reps about X?” So we have a one-to-one ratio. For every seller at Flexport, there is one squad. Our bestsellers were able to keep selling.

Government 110

Government Up-sell Contract X-functional 110

ConversionXL

NOVEMBER 11, 2015

To navigate the list, you can filter out tools based on function as well as for which size company it works best. Account managers can tier customers. High-value accounts are rumored to get more attention, the rest are purported to get little to none. We also gave the option to view only Peep’s favorite tools as well.

Conversion 124

Conversion A/B testing UX Consult 124

SaaStr

MAY 10, 2019

How can you better manage the board? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. That’s an internal function, but to the customer it shouldn’t be obvious that that’s their obligation, right? Should you worry about competitors?

X-functional 58

X-functional SQL Pipeline Go To Market 58

SaaStr

MARCH 1, 2019

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Tom Tunguz: So we published a presentation about the 10 learnings of the free trials. So you’re going to have a sales team that’s going to go after named accounts or the very largest customers.

Contract 68

Contract Price Commission Conversion 68

SaaStr

JANUARY 3, 2020

Tom Tunguz: So we published a presentation about the 10 learnings of the free trials. And then in the enterprise, some of them tie them to multi-year deals, but there’s actually no impact on conversion rate from the free trial to a paid customer as a function of the contract value. Tom Tunguz: That’s really important.

Contract 12

Contract Price Commission Conversion 12

Sales Hacker

JUNE 12, 2018

”Tito, how do I go about building a sales team (especially the sales development function) from scratch?” ” 9) John Malamud, Account Manager, PagerDuty. Get them exposed to as much as possible (presentations for execs, conferences, marketing, engineering) and push their limits.

Objectives and Key Results 98

Objectives and Key Results Sales CRM Pitch 98

Sales Hacker

MARCH 11, 2025

Guest Speaker (Cassie Young): LinkedIn Primary VC Host (Scott Barker): LinkedIn Newsletter Find GTMnow (GTMfund’s Media Brand): Website LinkedIn Twitter/X YouTube Podcast Sponsor: Pursuit The best talent isn’t actively job hunting. Highlights: 07:53 What happens when commercial scale outgrows your technical scale.

GTM 81

GTM Growth X-functional Referrals 81

SalesHandy

MAY 28, 2021

Most of the time – the objective is to get them to book time with your Account Managers. After you’re done following up and priming the leads for the next stage – Demo calls, and have gotten them to agree to hop on one, pass them onto your Account Execs or Managers. Go out of your way. Tone it right.

Cold Call 98

Cold Call Closing Contact Follow-up 98