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Keep in mind that the majority of people in this position have several years of experience since they often have to work independently and excel at time management. AccountManager. Building and maintaining customer relationships is essential to growing a business. This is where accountmanagers come in.
1) Relationship builder. One of the core functions of the role is relationshipbuilding. Most employers are looking for prior experience as either a CSM, an accountmanager, or in a customer-facing role like customer service. Bonus: Download the FREE 60-page Customer Success Competency Model! 2) Technical skills.
Selling today requires our traditional soft skills of empathetic listening, communication, relationshipbuilding, and decision-making. What would you tell a woman just starting a career in sales? Prior to Flowhaven, I was an MPS Manager with Xerox Business Soultions Southeast and and AccountManager at Berney Office Solutions.
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