Partners in Excellence

AUGUST 10, 2020

Sometimes we try to create some justification for our higher price—“We have more features, functions, bells, and whistles… ” Implicit in this approach is the customer already knows the benefits of implementing the solution, so the most value is created by the lowest price. I won't pay more than $X!".

Customers 122

Customers X-functional Price Presentation 122

Hubspot

APRIL 2, 2018

We’d already agreed on X price. If we can come down to X price, would you sign today?”. You might be interested in our newest Feature X. ". It might be because another rep is handing off the deal, there’s been a territory change, or the deal has closed and an account manager is taking over. We’ve all been there.

Prospecting 101

Prospecting X-functional Contract Cross-sell 101

Heinz Marketing

JANUARY 18, 2021

If you’re not already subscribed to Sales Pipeline Radio , or listening live every Thursday at 11:30 a.m. The show is less than 30 minutes, fast-paced and full of actionable advice, best practices and more for B2B sales & marketing professionals. We’re going to talk mostly about B2B sales and marketing.

Pipeline 124

Pipeline Consult Sales Start-ups 124

Hubspot

FEBRUARY 21, 2020

A successful career in sales is not for the faint of heart. According to a Bridge Group study , the annual turnover rate for sales professionals is 34.7%. Sales Burnout. With the role of a sales rep often being a high-stress, high-pressure position, burnout is a common occurrence for those who work in the field.

Quota 95

Quota X-functional Objectives and Key Results Drivers/motivators 95

Sales Hacker

AUGUST 5, 2019

This week on the Sales Hacker podcast, we speak with Megan Bowen , SVP of Business Operations at Managed By Q. The Benefit of Starting Out in Account Management. Subscribe to the Sales Hacker Podcast. About Managed By Q [03:30]. Starting Out in Sales in Account Management [25:49].

Customers 65

Customers Account management X-functional Hospitality 65

Heinz Marketing

SEPTEMBER 17, 2018

This was another great episode of Sales Pipeline Radio. It’s just 30 minutes long, fast-paced and full of actionable advice, best practices and more for B2B sales & marketing professionals. We cover a wide range of topics, with a focus on sales development and inside sales priorities.

Pipeline 71

Pipeline X-functional Sales Up-sell 71

Search Engine Land

FEBRUARY 9, 2023

An SEO executive needs to learn to present their ideas to the account manager. The account manager needs to get buy-in from client services. Short-term sales activation does indeed bring in sales. But long-term brand marketing makes a more considerable difference to sales over a more extended period.

X-functional 98

X-functional Clients Account management Niche 98

Sales Hacker

SEPTEMBER 21, 2021

In this episode of the Sales Hacker Podcast, we have Paula Shannon , Chief Evangelist at Lilt , a machine learning company focused on language translation. Join us for an engaging conversation about language, sales, career success, and embracing cultural differences in leadership. When to use functional heads in lines of reporting.

Territory 103

Territory Finance B2C X-functional 103

Salesforce

JANUARY 31, 2024

Worried you don’t have the experience to break into tech sales? Even if you don’t have a background in sales, you might have the right skills. What you’ll learn: What is tech sales? Get the State of Sales Report to discover productivity insights from 7,700 sales professionals.

Networking 59

Networking Cross-sell B2C Negotiate 59

Hubspot

FEBRUARY 11, 2019

For example, perhaps you learn there's a shortage of high-quality sales outsourcing. Since you have experience in sales development and account management at early-stage sales companies, you might decide to offer this service to tech startups. Other suggestions. or "Do you use anything to accomplish Y?

Minimum Viable Product 101

Minimum Viable Product Legal X-functional Networking 101

SaaStr

APRIL 30, 2022

Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. The key here is knowing what your sales model is. And there are basically two sales models out there. Kind of extreme sales models out there for SaaS businesses.

Price 98

Price Launch X-functional Contract 98

Hubspot

MARCH 23, 2018

That’s important in sales, as having several conversation starters up your sleeve will help you form connections with prospects, referrals, and potential partners. If you could only attend one type of networking function for the rest of your life, would you choose breakfasts or happy hours? Did you come here from work? Least favorite?

Conversion 101

Conversion Networking X-functional Start-ups 101

SaaStr

FEBRUARY 11, 2020

Aaron Ross discusses inbound and outbound sales and how to integrate Sales and Marketing Teams to re-ignite growth. There’s, I don’t know, 10,000 sales apps now or 10,000 marketing apps. Companies don’t have enough sales roles. The last one is, a lot of times, sales and marketing.

Growth 107

Growth Niche Hospitality X-functional 107

SaaStr

FEBRUARY 25, 2020

Kathy Lord, SVP of Sage People explains how asking hard questions, embracing feedback and making personal connections with your customers can move the sales journey from prospect to champion. Because it’s not so much focused around X, Y, Z NPS score. Creating champions requires detailed focus on the journey. Maybe, maybe not.

Prospecting 95

Prospecting Customers Promote X-functional 95

Sales Hacker

AUGUST 30, 2018

The Winning By Design Blueprint Series provides practical advice for parts of a SaaS sales organization. Thus making them a sales qualified lead. CR(t) —The conversion rate as a function of time to get to a single SQL. Contact Sales] on the website, which in some cases, is used as an “emergency hotline” for customers.

Prospecting 61

Prospecting SQL GTM X-functional 61

SaaStr

DECEMBER 17, 2019

It allows us to think more about kind of where we end with the organization, how we interact with the organization, and allows us to spend a lot of time on account management and figuring out how best to kind of create champions out of those customers we have. That allows us to have a very different go to market strategy.

Finance 85

Finance X-functional Non-Profits Launch 85

SaaStr

MAY 14, 2023

Daniel, you grew to 3 million in ARR before you hired a VP of Sales. You had all the reps and SDRs reporting to you, managed it all yourself. How’d you manage all that? Daniel : We followed a lean start up approach to building our sales process. An engineering team and the sales team was me with a laptop.

Price 107

Price Start-ups Up-sell X-functional 107

SaaStr

JULY 24, 2019

This is pretty simple, but when I look at this industry, a lot of times what I see is organizations crafting pricing packages that would enable, for example, an enterprise-wide license, where an organization pays you X amount of money, and they have unlimited seats, unlimited usage. We’ve added a technical account manager function.

X-functional 62

X-functional Engineering Clients Start-ups 62

SaaStr

AUGUST 15, 2020

One, it starts high up in the sales process, right? You need to discover in the sales process. We’ve got a lot of training to do with our sales teams to get them to start to speak in these types of terms versus feature function. But so much is discovered in sales that’s lost often in that process.

Retail 105

Retail Start-ups Drivers/motivators Up-sell 105

SaaStr

SEPTEMBER 13, 2020

They started in the point of sale market, and then as the company scaled, they rolled out new value props and modules for payroll, or Toast capital, or ways to manage your employee base. This is really founder-led sales. Byron gave a great example with Toast, one of my favorite portfolio companies. That’s your CAC.

Non-Profits 91

Non-Profits Strategize Trust Growth 91

SBI

MAY 21, 2019

Mediafly Unveils New Sales Enablement Platform Experience for the Future of Evolved Selling™. With Workspaces, admins have the power to create a mobile presentation interface with the navigation and content they want the sales teams to leverage, and sellers can find the content they need with ease for their unique sales presentation.

Sell 30

Sell X-functional Presentation Quota 30

SaaStr

MARCH 17, 2020

How to create boundaries and norms with the sales team, how to find customer advocates, how to build and scale your program, as well as the difference between incentivized vs. reward program. Customer reference program went from something that was nice to have and important to absolutely critical to our new business sales cycle.

Clients 73

Clients Service Customers Start-ups 73

Sales Hacker

MAY 26, 2020

This week on the Sales Hacker podcast, we speak with Peter Wooster , a 25-year veteran of technology sales and executive management who is now running his own consulting firm, Wooster Advisors. Subscribe to the Sales Hacker Podcast. Our second sponsor is Outreach , the number one sales engagement platform.

Prospecting 123

Prospecting E-commerce Account management Up-sell 123

Sales Hacker

JUNE 12, 2018

”Tito, how do I go about building a sales team (especially the sales development function) from scratch?” ” It usually comes from founders, or the first sales hire at a company. 1) Training SDRs as if they were Account Executives. Mistake #1: Training SDRs as If They Were Account Executives.

Objectives and Key Results 98

Objectives and Key Results Sales CRM Pitch 98

SaaStr

MARCH 10, 2020

That was the most over the top entrance that the sales leader for a company that moves boxes around the world has ever gotten. So we did about 442 million in sales last year. The top 25 freight forwarders combined to do 100 billion a year in sales. Rely on your success, know you are doing something right and scale faster.

Government 106

Government Up-sell Contract X-functional 106

ConversionXL

NOVEMBER 11, 2015

To navigate the list, you can filter out tools based on function as well as for which size company it works best. The services offered post-sale are not necessarily well-regarded and in the worst case may be considered “nickel and dime” – though that may be changing. Account managers can tier customers.

Conversion 124

Conversion A/B testing UX Consult 124

SaaStr

MAY 10, 2019

So I started my career on the business side of consulting in the sales force space. Moved to the bay area about 10 years ago and when I moved there and worked in the sales force consulting space we’re doing a lot of high tech companies. Jason Reichl: Yeah, absolutely. And then also you know we have a very unique skill set.

X-functional 54

X-functional SQL Pipeline Go To Market 54

SaaStr

MARCH 1, 2019

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? What time frame from SAL to closed lead suggests product market fit?

Contract 66

Contract Price Commission Conversion 66

SaaStr

JANUARY 3, 2020

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? How does Tom think about constructing comp plans the right way today?

Contract 12

Contract Price Commission Conversion 12

SaaStr

MARCH 15, 2019

Dan Reich is the Founder & CEO @ Troops.ai, the startup that is the ultimate slackbot for sales teams. How that led to his founding of the ultimate slackbot for sales teams in Troops? What does Dan really mean when he says “account based collaboration”? Where do many sales leaders go wrong here? Transcript.

Sales 40

Sales Up-sell Meeting Engineering 40

Sales Hacker

FEBRUARY 18, 2025

Before that, he was the first non-founder seller at three startups, turning early traction into a repeatable sales motion. Discussed in this Episode: When to hire your first account executives Key traits to look for in early sales hires Structuring compensation for first sales reps Should you ‘hire the buyer’ to be your sales rep?

GTM 97

GTM Quota Drivers/motivators Sales 97

Sales Hacker

MARCH 11, 2025

Guest Speaker (Cassie Young): LinkedIn Primary VC Host (Scott Barker): LinkedIn Newsletter Find GTMnow (GTMfund’s Media Brand): Website LinkedIn Twitter/X YouTube Podcast Sponsor: Pursuit The best talent isn’t actively job hunting. As a key GTMfund partner, they equip sales and marketing teams with top performers.

GTM 81

GTM Growth X-functional Referrals 81

SalesHandy

MAY 28, 2021

Cheaper calling and data costs have made it easier for everyone to pick up the phone, which has lowered the barriers for scrappy sales teams. Such sales teams don’t necessarily focus on the experience their prospects go through and ruin the process for everyone. Key Benefits Of Cold Calling For Sales. What is a cold call?

Cold Call 98

Cold Call Closing Contact Follow-up 98