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Sales Pipeline Radio, Episode 312: Q & A with Robert Gitell

Heinz Marketing

I love, obviously when you’re walking out and you can comment on that or just talk about, “Hey, I noticed you got an Alabama sign,” like the game coming up. Are there regional cultural differences that you’re seeing in a remote world when you’ve got sellers in North America, Europe, Asia, etc.?

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Customer Pain Points: How to Identify Them and Solve Common Problems

Salesforce

Doing additional research can shed more light on the situation, including asking your sales support and IT teams — teams that nurture and support customers daily — for their perspective. Is it a new, one-off problem, or something more endemic to the company’s history? Your customer won’t always have all the answers.

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What Is a Deal Desk?

Salesforce

Make it easy to communicate Offer multiple communication channels and sales enablement resources to help sales teams effectively utilize Deal Desks. For example, a dedicated sales-support Slack channel offers quick answers, while an announcement channel keeps updates and process changes centralized.

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