Remove Alaska Remove Objectives and Key Results Remove SQL
article thumbnail

70 Words That Win: Sales Terms Every Rep Should Know

Salesforce

70 key sales terms explained Sales terms reps should avoid Quick guidelines for clearer communication What are sales terms? This metric reflects how well you retain customers: Churn rate formula = (Total customers/Number of customers lost) 100 Closed-won Indicates that a deal has been finalized, resulting in a new customer acquisition.

article thumbnail

How To Get Started With Email Segmentation

Salesforce

We all know it’s the key to great email marketing , but it’s one thing to know it and another to do it. What are the key tools for email segmentation? Shoppers in Alaska during November are likely more interested in down coats than shoppers in Miami, right? Personalize, personalize, personalize. Let’s break it down.