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Instead of identifying key buyer personas and then categorizing specific titles and job functions under each, I looked at specific job titles and functions first. The angle behind this extra level of persona segmentation is to be able to customize sales and marketing channels, tactics, and copy at a granular level.
Customers searching for legal advice are usually performing information searches, while customers searching for lawyers in a specific region or practice are likely conducting transaction searches. On-going battles for prime real estate, page layouts, copy and imagery persist and often burden cross-functional team performance and relations.
I’ll circle back to that second since that’s probably more from like a consumer angle. It feels like we’re still an early adopter territory where a lot of the language around this still feels a little inside baseball. I mean, even awareness about some of those very functional things need to kind of be surfaced.
They’re are always going to be great shepherds and voice and face of your company, but these folks, you want to give them a territory, a good list of customers, maybe they even have their own book of business, and you let them go. It might just be the camera angle. Jason Lemkin: Might just be the camera angle, yeah.
Like there’s so many angles that I think we could take this conversation, but, We’ve been able to have a few conversations and, and one of the things that really stuck out to me in our conversations was your experience expanding from like an SMB mid-market motion to the enterprise. Functional purity and segment alignment.
I had the good fortune to be at Google X for a time and be surrounded by just amazing human beings. And lastly, the high cost of operations in companies and regions like the valley coupled with what I think are just completely backward immigration policies will really accelerate this notion of globalization of startups and innovation.
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