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Proactive Customer Service: You Read My Mind, and Earned My Trust

Salesforce

This can drive significant growth for your business, as satisfied customers become your best advocates to attract new ones through their positive reviews and recommendations. Back to top ) Tools and technologies for proactive customer service The right technology is critical to proactive customer service.

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How AI Relationship Intelligence Boosts Medical Sales

Salesforce

Building strong relationships is the key to successful sales. In the healthcare and life sciences industries, those relationships have traditionally developed in person. Drive sales with connections in B2B Healthcare and Life Sciences. AI relationship intelligence tools also provide a couple of other noteworthy benefits.

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What Is an AI Agent For Small Business? 

Salesforce

For example, with Salesforce’s AI-powered customer relationship management (CRM) you’re getting your customer data ready to be used by an AI agent. It manages customer inquiries, schedules meetings, and predicts sales trends. This allows you to focus on what matters most — growing your business.

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How To Get Started With Email Segmentation

Salesforce

Loyal customers might appreciate an exclusive early access sale, while new subscribers might appreciate a welcome discount. Have you ever had an appointment reminder from your healthcare clinic? Retain loyal customers? Different segments might respond better to various tones, styles, or even promotional offers.

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A complete list of SaaS tools to work-from-home productively

Salesmate

Appointment scheduling tool. Appointment scheduling apps allow clients to book, reschedule, and cancel appointments using the web interface. This appointment scheduling tool accommodates individual users and large teams alike. Calendly is more efficient and simplified than traditional appoint scheduling solutions.

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16 marketing automation platforms your organization should consider

Martech

Founded in 2006, Cambridge-based HubSpot is perhaps best known for its customer relationship management (CRM), but its software services have grown well beyond CRM. Top verticals include creative, technology, professional/financial services, legal, manufacturing, healthcare, education and travel/hospitality.