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Eventually, the friction and inefficiency of these internal struggles result in a disjointed customer experience. As they dig in and work to create, coordinate and deploy new processes, results come quickly. As a result, the business views the RevOps function as a “fixer”. When customer experience suffers, so too does revenue.
Hard work doesn’t always translate into results. The key lies in refining the approach. You’ll also find examples of exemplary sales performance and practical tips to help you achieve great results. It also involves looking at softer skills like negotiation, communication, and responsiveness.
To highlight the evolving nature of S&OP as part of the job: 70% of sales professionals now say S&OP is a key part of their job responsibilities. A manufacturer might streamline its assemblyline to meet increased demand and ensure on-time delivery every holiday season.
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