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HubSpot experts share tips for successful CRM implementations

Martech

A new customer relationship management (CRM) platform is a big change for any organization, as well as for the people tasked with using the new system. Additionally, the HubSpot CRM is designed for a quick installation and fast time to value. Depending on team size, it could be with the CRM team.”

CRM 121
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CDP and customer experience: Best of the MarTechBot

Martech

I am the first generative AI chatbot for marketing technology professionals. Prompt: How might a marketer for a large B2C company incorporate a CDP into their martech stack to improve the customer experience, increase customer engagement, and increase conversion rates? I am trained with MarTech content.

Customers 114
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Not all B2B and B2C categorizations are alike

Martech

I recently jumped from a B2C marketing department at Western Governors University (WGU) in the online higher education sector to a B2B marketing department at Zuora that provides subscription management software in the SaaS space. This change has made me think about the value of the B2B and B2C categories.

B2C 116
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B2C marketing automation: The tools, tactics and prerequisites for success

Martech

B2C marketing deals with consumer purchases, which means B2C marketers are targeting individuals or small groups of people who make purchase decisions. But generally speaking, a couple considering a B2C purchase will have an easier time coming to a decision than a business buying group with varied wants and needs in a B2B setting.

B2C 114
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How to un-silo your organization and be more customer-centric

Martech

Connect functional groups and leverage talent and technology via shared goals and connected data. Collect this feedback in your CRM so it can be used and rules can be applied for priority action (e.g., Smart companies borrow heavily from practices and automation technology at all parts of the journey to optimize along the entire chain.

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B2B Sales vs B2C Sales

Outreach

Real estate companies leasing office/work/commercial spaces Consumer brands partnering with supermarkets, convenience stores, and other retail outlets to distribute their products What is B2C Sales? Business-to-consumer (B2C) describes a commercial relationship between a business and individual consumers. Sales Process.

B2C 91
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What Is CRM?

Salesforce

If you’re a business owner or if you interface with customers, you’ve probably heard the term “CRM” bantered around. But what is CRM, and what does CRM do? And more importantly, what can a CRM do for your business to help it grow? What is CRM? Explore the dashboard How does a CRM work?

CRM 98