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Are You “Referral Worthy”?

Adaptive Business Services

Who loves a good referral? Referrals are a tricky business. While the benefits to he or she who receives them are obvious, the benefits to the referrer are maybe less so. Still … a good referral is a service to your customer. Still … a good referral is a service to your customer.

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Referrals Will Be Given Based On Observed Behaviors

Adaptive Business Services

I’m talking about referrals. There are three parties in any referral action …. The referrer – He who provides the referral. The recipient – He who receives the referral. The referred – He who is the subject of the referral. The referrer begins this process. It gets worse.

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Everyone Wants Referrals but Few are Willing to Put in the Work

Adaptive Business Services

I built my selling career on referrals. I created and nurtured relationships with both clients and power partners. I would provide referrals, when appropriate, to those who I could and to those who I could trust. Referrals are earned based on observed behaviors. Publicly thank members for their referrals and great leads.

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Key Takeaways – Using Nimble CRM in a Sales Coach Role

Adaptive Business Services

While I am frequently implementing and training businesses on how to use Nimble CRM, I rarely (like never) have a chance to use it with a client in a practical application. Contact records are a complete depository of all data and engagements with this client including tasks, emails exchanged, and notes. Here are the answers.

CRM 77
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Hiring Salespeople

Adaptive Business Services

While I have spent most of my adult life hiring and training salespeople, it has been two years since my last new hire and that was for a client. Well, here I go again and once again for a client. People, and salespeople, are notoriously bad at the little things like being responsive and setting and then exceeding client expectations.

CRM 77
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My Six Selling Mantras

Adaptive Business Services

Exceeding customer expectations … say hello to repeat business and referrals. Even better, I love to share that with clients and … most folks that I worked with during my 45 plus years of B2B sales experience have had very little knowledge of what they are thinking about buying. It’s a win win for both of us!

Sell 62
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Power Partner Networking

Adaptive Business Services

Folks had always been happy to refer me to potential clients and I was most appreciative of those referrals! My plan was to contact each and every one of the key people who I knew who were in the best position to refer me to potential clients. Becoming referral worthy. You keep the referrer informed of your progress.