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These are the business process owners and they represent the end users. Project Lead – Primary contact for all project activity. They may even be satisfied with their current level of performance and this might be due to one or more cushy accounts that will deliver reliable repeatbusiness … until they don’t.
For several years now Nimble has offered a way for you to create and to track business opportunities or deals. This includes creating the deal, associating it to a contact or company record, tracking the deal through a pipeline (your process for closing this deal), and generating forecasts based on your pipeline(s).
A prospective client had a 3×5 card, generally with their business card stapled to it, and this was used to keep track of activities. This was our contact record. A time saver but also a way to group message a specific set of contacts with information that will be specifically of value to them. Reminders and tasks.
Be Proactive – The absolute last thing that you want to see happen is for the customer to contact you to check on the status. Referrals and repeatbusiness, from all sources, will increase dramatically. As an example, referrals, repeatbusiness, and better prospects will ALWAYS result in higher closing ratios.
This contributes to revenue generation because you can offer customers service contracts that offer regular maintenance. Proactive maintenance also extends the lifespan of HVAC systems, which can lead to higher customer satisfaction and repeatbusiness. Back to top.)
Lasting relationships = repeatbusiness and referrals. You will first want to identify those who are most likely to do business with you or to refer you to those who will. Tags allow you to organize/filter ( focus on) your contacts. A contact record can have multiple tags. Let’s look at the “Contacts” tab.
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