Adaptive Business Services

JULY 31, 2024

Some folks that I speak with are under the impression that, as I am a Solution Partner for Nimble CRM, I sell Nimble. I have never attempted to talk anybody into choosing Nimble over any other CRM application. Are you thinking about a CRM? Are you thinking about leveraging AI or advanced marketing in your business?

CRM 71

CRM Sell Contract Consult 71

Adaptive Business Services

JUNE 2, 2021

The unfortunate fact is that a large majority of CRM implementations fail. In this series of articles, we’ll explore the many reasons why salespeople seem, almost universally, to HATE CRM. This is pretty easy to understand if your perception is that CRM will, at best, inhibit your selling. Dealing with CRM pushback.

CRM 96

CRM Commission Repeat business Represent 96

Adaptive Business Services

MARCH 26, 2025

Are you thinking about a CRM? If you would like to explore whether or not Nimble CRM might be right for you, please book a free 30-minute Zoom consultation with me by going to my calendar. To learn more about our Nimble training and implementation services, please visit our Nimble CRM training services page.

Clients 86

Clients Education CRM Service 86

Adaptive Business Services

JANUARY 13, 2021

A few months back, a gentleman that I know contacted me and asked if he could speak with me about CRM in general as well as Nimble CRM specifically. I remember taking a selling skills assessment some years ago and one of the questions was about CRM. To paraphrase … “What does a CRM do?”. I got it wrong. Stupid me.

CRM 83

CRM Contact Pipeline Follow-up 83

Adaptive Business Services

JANUARY 20, 2021

A little over a week ago I had the privilege of doing a webinar with Nimble CRM. The 3 C’s of CRM. How to use your CRM to generate repeat and referral business. Integrating your CRM into your social selling strategies. The focus was on how a B2B salesperson should be using Nimble daily. Thank you to all!

CRM 87

CRM Referrals B2B Business Services 87

Adaptive Business Services

FEBRUARY 3, 2021

This applies equally to your use of Nimble CRM as well as to your selling skills and characteristics. To be highly successful in selling, you must be able to consistently exceed customer expectations and you do that by being Remarkable , Unique, Memorable, and Responsive. Nimble CRM isn’t complicated.

CRM 87

CRM B2B Contact Referrals 87

Adaptive Business Services

JANUARY 4, 2021

I’m pleased to announce that my first online course, “How to Leverage Nimble CRM to Dramatically Increase Your Revenues” , is now available. While I have been working on this course for months, it is representative of my decades of B2B selling and CRM experience. The post The Complete Nimble CRM Online Course is Now Available!

CRM 87

CRM Launch Price Represent 87

Adaptive Business Services

AUGUST 11, 2021

One of the nicest things about Nimble CRM is that it can be highly customized in order to meet your specific needs including as a Signage CRM …. I currently offer a complete video course on Nimble CRM. Thank you and good selling! Up to 1,000 custom data fields in a wide range of field formats.

CRM 77

CRM Customers Electricity Manufacturing 77

Adaptive Business Services

AUGUST 25, 2021

A few weeks ago I was asked to coffee by a young man who I knew who was struggling a little bit with his selling. I should also mention that, while he had a CRM, he rarely used it and did not do so with any consistency. In my experience, there are 3 areas that are critical to selling success …. Keys to selling success.

Sell 87

Sell CRM Referrals Up-sell 87

Adaptive Business Services

OCTOBER 4, 2023

Lots of Nimble CRM news to report this month! If they help you to sell more stuff … how much stuff do you need to sell in order to earn an additional $12 per month in order to pay for it? The post Nimble CRM Updates – October 2023 appeared first on Adaptive Business Services.

CRM 71

CRM Contact Consult Up-sell 71

Adaptive Business Services

MAY 12, 2021

The unfortunate fact is that a large majority of CRM implementations fail. In this series of articles, we’ll explore the many reasons why salespeople seem, almost universally, to HATE CRM. This is pretty easy to understand if your perception is that CRM will, at best, inhibit your selling. Why salespeople hate CRM.

CRM 71

CRM Commission B2B Sell 71

Adaptive Business Services

NOVEMBER 29, 2023

Before there was CRM (Customer Relationship Management), there was CM (Contact Management). Today’s CRMs are still based on their CM roots but they are now much much more than that. While Contact Managers were typically used solely by salespeople, CRM can be used by multiple departments in your organization.

Contact 71

Contact CRM Customer Relationship Management Relationship building 71

Adaptive Business Services

JUNE 12, 2024

Selling has also become more complex and this is largely due to changes in buyer behaviors. Are you thinking about a CRM? Send Data Send Data Send Data Send Data The post Differentiation – The Secret Sauce of Selling appeared first on Adaptive Business Services. So many competitors. How about you?

Sell 77

Sell Repeat business CRM Referrals 77

Adaptive Business Services

JANUARY 24, 2024

As a salesperson, I was first introduced to the predecessor of today’s Nimble CRM … the tickler file. A prospective client had a 3×5 card, generally with their business card stapled to it, and this was used to keep track of activities. What are some of the general company benefits from a well managed CRM … Increased revenues.

CRM 71

CRM Commission Territory Repeat business 71

Adaptive Business Services

SEPTEMBER 15, 2021

Let’s start with CRM (acronym), Customer Relationship Management. In one cartoon the pointy-haired boss exclaims to Dogbert the Consultant who is trying to sell him an ISO 9000 program, to paraphrase …. How we should sell is constantly rephrased in order to suggest that … “This is new! Fundamentally, selling has not changed.

Sell 77

Sell Customer Relationship Management Consult Relationship Management 77

Adaptive Business Services

MARCH 17, 2021

Selling has a well earned reputation of being a rollercoaster ride and, by default, so goes your paycheck especially if your earnings are based on commission. Nimble CRM can improve your sales and your bank account! This may be pointing to selling skills and/or training. Pipelines and Deals in Nimble CRM.

CRM 71

CRM B2B Pipeline Commission 71

Adaptive Business Services

MARCH 16, 2022

When I first started using CRM (Customer Relationship Management) software in the late 80’s, they were based on DOS, desktop only, and we called them Contact Managers. Most early adopters were using these applications primarily as selling tools. You master CRM basics and you clearly define your processes.

CRM 71

CRM Customer Relationship Management Relationship Management Contact 71

Adaptive Business Services

JUNE 14, 2023

It seems as if I am always touting how simple CRM, and by extension selling, really is. You can then leverage your CRM to assist you with staying on track. Everything below is part of a contact record in your CRM. The contact record is the literal heart of any CRM!! characteristics.

CRM 62

CRM Sales Clients Contact 62

Adaptive Business Services

JANUARY 2, 2024

I have identified 20 distinct areas where we can customize your Nimble CRM account to meet your specific needs and we can do that in one to three meetings (3 hours total). Let’s say that I have a 60% close ratio and I need to sell $100,000 each month. Moreover, Craig’s live training sessions on Nimble CRM were exceptional.

CRM 71

CRM Customers Pipeline Contact 71

Adaptive Business Services

NOVEMBER 16, 2022

Two of the most beneficial features of Nimble CRM are workflows and deals. They don’t need to, they might represent entirely different aspects of our business, but they can. Let’s look at selling. When somebody contacts our company about our services, we need to assign this inquiry for someone to handle.

CRM 71

CRM Represent Pipeline Contact 71

Adaptive Business Services

MARCH 6, 2024

For example, I follow news on selling and on CRM. A Nimble contact record is the nerve center of your CRM. You can, and you should , be leveraging these capabilities to provide better customer service and to increase your revenues! Are you thinking about a CRM? Are you thinking about a CRM?

CRM 62

CRM Follow-up Consult Networking 62

Adaptive Business Services

JANUARY 1, 2025

In addition to Nimble CRM, I also do sales training and pre-hire assessments which can include salesperson hiring assistance. I excel at these for the signage industry as I can also impart product knowledge along with selling skills. Are you thinking about a CRM? We can begin with that premise. That would fall on me.

Referrals 62

Referrals CRM Non-Profits Contract 62

Adaptive Business Services

JULY 26, 2023

I prefer to focus on results so we are going to ignore all of the statistics that tout the promised benefits of CRM. Part of it is that a CRM is viewed as data entry. Another aspect is that most often using a CRM is something that has been requested (dictated) by their company or sales manager. I represent Nimble CRM.

CRM 62

CRM Pipeline Contact Represent 62

Adaptive Business Services

NOVEMBER 10, 2021

After I sell a sign, it has to go through various stages of approval, manufacturing, and installation in order to complete the order. The post Nimble CRM Introduces Workflows and You’re Gonna’ Love Them! appeared first on Adaptive Business Services. This too is a process. How could I do that?

CRM 71

CRM Electricity Pipeline Manufacturing 71

Adaptive Business Services

MAY 16, 2018

My focus is on B2B selling and these workshops all support this focus. Introduction to Nimble Social CRM – Two parts – 1 hour each. Nimble is the groundbreaking Social CRM that is designed to increase your revenues. If you are in B2B sales and you are not using some sort of CRM, you have to be crazy!

Business Services 48

Business Services Service CRM Sales 48

Adaptive Business Services

MAY 11, 2022

One of the techniques often discussed in selling is that of creating a sense of urgency in order to move a client from the thinking to the acting stage. Would you like to chat about sales or Nimble CRM? The post The Role of Urgency in Selling appeared first on Adaptive Business Services.

Sell 71

Sell Electricity Manufacturing Technique 71

Adaptive Business Services

APRIL 27, 2022

We were selling expensive professional desktop calculators. . Lance would sell the $479 calculator by telling folks that this was what they needed but that they could only afford the $349 model. I represent a CRM, Nimble, and while it is the right choice for a lot of folks, it is not right for every business.

Sell 71

Sell Represent Technique Up-sell 71

Adaptive Business Services

SEPTEMBER 19, 2018

Agents who are actively selling multi-million dollar properties certainly know a few things that the rest of us don’t. With the slogan, “Don’t sell without intel!”, No matter who you’re selling to, remember they’re still human. And the best of the best never flinch.

Real Estate 67

Real Estate Sell Follow-up Up-sell 67

Adaptive Business Services

JUNE 29, 2022

Effective listening skills are critical assets in all aspects of both your personal and business life. In selling, being a good listener will be a determining factor as to whether or not you make this sale. Selling has often been referred to as “the science of communication and persuasion”. Here it is again. That’s a good thing!

Clients 90

Clients CRM Pitch Represent 90

Adaptive Business Services

AUGUST 4, 2021

I choose that latter and that would be selling. The impetus of this whole adventure was my creation of a complete online course for Nimble CRM. The important thing is that anybody in this industry can immediately relate to the concept of a CRM for their business. It’s a great course. It really is! Will I be correct?

CRM 87

CRM Strategize Networking Prospecting 87

Adaptive Business Services

APRIL 18, 2018

This included Social CRM. I also predicted, and the jury is still out, that LinkedIn wanted to be a CRM. They started down that path by introducing CRM-like features which have since been removed (some are still available in one or more of their premium platforms). appeared first on Adaptive Business Services.

CRM 48

CRM Contact Represent Business Services 48

Adaptive Business Services

JUNE 15, 2022

Promote them and their services (without being asked to do so) – Make a friend for life! Help them to sell more of their own stuff! If you would like to chat about selling or if you are interested in learning more about Nimble CRM, please book a free 30-minute Zoom consultation with me ! How about you?

Referrals 18

Referrals CRM Consult Promote 18

Adaptive Business Services

APRIL 24, 2024

I do integrate behavior and selling skills assessments into this process, but only with the top candidates. For that matter, my selling style has also evolved, substantially, through the years. The funniest part of selling is that it isn’t even sales skills that will earn you that sale. I can train a monkey to sell low bid.

CRM 77

CRM Repeat business Referrals Clients 77

Adaptive Business Services

JULY 17, 2024

Explain the process of investing in your product or service. Sell yourself and the company! This package must do your selling when you are not there. Focus on education vs. selling. Deploy your CRM I represent Nimble CRM but your existing CRM may also be up to the task. Are you thinking about a CRM?

CRM 71

CRM Represent Education Pipeline 71

Adaptive Business Services

MAY 1, 2024

Gary and I have stunningly similar sales backgrounds as well as our belief in the importance of developing selling fundamentals. If we need to sell $100,000 per month and our closing ratio is 50%, we are going to need $200,000 in good active deals that will close this month. Are you thinking about a CRM? Here’s the fun part.

Appointment 77

Appointment Cold Call Sales CRM 77

Adaptive Business Services

SEPTEMBER 1, 2021

In an earlier article I spoke a bit about returning to my roots … selling. My roots also include the industry that I still consider to be the highlight of my almost 45 year B2B sales and management career … signage and, starting today, we are offering specialized sign sales services to this market segment. Nimble CRM for Sign Sales.

Service 71

Service Electricity CRM Sales 71

Adaptive Business Services

JANUARY 5, 2022

When I speak with other small businesses regarding CRM, they often ask for it to integrate with this or that or to generate this or that report. As a small business, they are also looking for a CRM that is easy-to-use and one that requires a cost-effective investment. Of course, I am simplifying things, but not by much.

CRM 71

CRM Up-sell Business Services Market share 71