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Social selling leverages social tools, tactics, and strategies to complement, not replace , traditional selling methodologies. Nimble CRM is likely the most social CRM that there is! First let’s talk about where social selling excels …. It is your inbound selling tool and qualified buyers will come to you.
The unfortunate fact is that a large majority of CRM implementations fail. In this series of articles, we’ll explore the many reasons why salespeople seem, almost universally, to HATE CRM. This is pretty easy to understand if your perception is that CRM will, at best, inhibit your selling. Dealing with CRM pushback.
Nimble CRM – I have been a Nimble user, and an authorized Independent Solution Partner since before Nimble was introduced in 2012. I have used CRM since the late 80s. I simply cant imagine any salesperson not using some sort of CRM. A good CRM makes you money! These are my go-to’s, my daily drivers.
A few months back, a gentleman that I know contacted me and asked if he could speak with me about CRM in general as well as Nimble CRM specifically. I remember taking a selling skills assessment some years ago and one of the questions was about CRM. To paraphrase … “What does a CRM do?”. I got it wrong. Stupid me.
This applies equally to your use of Nimble CRM as well as to your selling skills and characteristics. To be highly successful in selling, you must be able to consistently exceed customer expectations and you do that by being Remarkable , Unique, Memorable, and Responsive. Nimble CRM isn’t complicated.
I’m pleased to announce that my first online course, “How to Leverage Nimble CRM to Dramatically Increase Your Revenues” , is now available. While I have been working on this course for months, it is representative of my decades of B2B selling and CRM experience. The post The Complete Nimble CRM Online Course is Now Available!
Some folks that I speak with are under the impression that, as I am a Solution Partner for Nimble CRM, I sell Nimble. I have never attempted to talk anybody into choosing Nimble over any other CRM application. Are you thinking about a CRM? Are you thinking about leveraging AI or advanced marketing in your business?
One of the nicest things about Nimble CRM is that it can be highly customized in order to meet your specific needs including as a Signage CRM …. Up to 1,000 custom data fields in a wide range of field formats. I currently offer a complete video course on Nimble CRM. Thank you and good selling!
As far back as 2010 (maybe even earlier), I was writing quite a bit about how CRM was not addressing the fact that people were now connecting, conversing, and developing relationships on the new social channels. Around this same time I was contacted by Jon Ferrara who was getting ready to introduce Nimble Social CRM.
Lots of Nimble CRM news to report this month! Nimble web forms – The additional cost is $12 per month for up to 10 forms and unlimited responses. If they help you to sell more stuff … how much stuff do you need to sell in order to earn an additional $12 per month in order to pay for it? That fee is per account.
Before there was CRM (Customer Relationship Management), there was CM (Contact Management). Today’s CRMs are still based on their CM roots but they are now much much more than that. While Contact Managers were typically used solely by salespeople, CRM can be used by multiple departments in your organization.
As a salesperson, I was first introduced to the predecessor of today’s Nimble CRM … the tickler file. A prospective client had a 3×5 card, generally with their business card stapled to it, and this was used to keep track of activities. It was also used to ensure that follow-up tasks were completed when due. Organization.
It seems as if I am always touting how simple CRM, and by extension selling, really is. You can then leverage your CRM to assist you with staying on track. Everything below is part of a contact record in your CRM. The contact record is the literal heart of any CRM!! characteristics. What happened? That’s it!!
I have identified 20 distinct areas where we can customize your Nimble CRM account to meet your specific needs and we can do that in one to three meetings (3 hours total). CREATING CUSTOM FIELDS You can create up to 1,000 custom fields in a variety of formats. I am making this package available for $450, paid in advance.
Two of the most beneficial features of Nimble CRM are workflows and deals. They don’t need to, they might represent entirely different aspects of our business, but they can. Let’s look at selling. When somebody contacts our company about our services, we need to assign this inquiry for someone to handle.
Feedly is a news aggregator which means that you can subscribe to the blog on selected websites, based on your interests, and then keep up with new articles when they are published. For example, I follow news on selling and on CRM. A Nimble contact record is the nerve center of your CRM. Are you thinking about a CRM?
However, I made up for that with additional support for existing clients. In addition to Nimble CRM, I also do sales training and pre-hire assessments which can include salesperson hiring assistance. I excel at these for the signage industry as I can also impart product knowledge along with selling skills.
In the past I offered open workshop s and lining up the people, the location, and the services drained 100% of the fun out of any session that I ever did. My focus is on B2B selling and these workshops all support this focus. Introduction to Nimble Social CRM – Two parts – 1 hour each. They are ….
Effective listening skills are critical assets in all aspects of both your personal and business life. In selling, being a good listener will be a determining factor as to whether or not you make this sale. Selling has often been referred to as “the science of communication and persuasion”. Here it is again. That’s a good thing!
A few weeks ago I was asked to coffee by a young man who I knew who was struggling a little bit with his selling. I should also mention that, while he had a CRM, he rarely used it and did not do so with any consistency. In my experience, there are 3 areas that are critical to selling success …. Keys to selling success.
Selling has also become more complex and this is largely due to changes in buyer behaviors. Non-responsive Pushy Poor follow-up Did not keep commitments They knew nothing about my business or my needs Did not meet my expectations I never knew where we were in the process They did not listen They got it wrong! Think about this.
I do integrate behavior and selling skills assessments into this process, but only with the top candidates. Like the military … break them down and build them up. For that matter, my selling style has also evolved, substantially, through the years. I also think that, the holy grail of selling, the “close” is highly overrated.
If you lose the sale, it is likely the result of not following your process and/or screwing up in one or more stages of the same. Explain the process of investing in your product or service. Sell yourself and the company! This package must do your selling when you are not there. Focus on education vs. selling.
When I speak with other small businesses regarding CRM, they often ask for it to integrate with this or that or to generate this or that report. As a small business, they are also looking for a CRM that is easy-to-use and one that requires a cost-effective investment. Of course, I am simplifying things, but not by much.
Gary and I have stunningly similar sales backgrounds as well as our belief in the importance of developing selling fundamentals. You will need to … Increase your activity and/or Improve your ratios and/or Raise your average sale value However, let’s muddy up the waters. Are you thinking about a CRM? Here’s the fun part.
In an earlier article I spoke a bit about returning to my roots … selling. My roots also include the industry that I still consider to be the highlight of my almost 45 year B2B sales and management career … signage and, starting today, we are offering specialized sign sales services to this market segment. Nimble CRM for Sign Sales.
Different applications, but you are trying to sell something nonetheless. Next I will bring up specific items that I found to be interesting and I will ask some questions regarding information that I have uncovered. Are you thinking about a CRM? Are you thinking about leveraging AI or advanced marketing in your business?
Agents who are actively selling multi-million dollar properties certainly know a few things that the rest of us don’t. You spend hours and hours each week pitching, emailing and following up. With the slogan, “Don’t sell without intel!”, Lesson #1 – Be the smartest in your marke t.
Let’s start with CRM (acronym), Customer Relationship Management. In one cartoon the pointy-haired boss exclaims to Dogbert the Consultant who is trying to sell him an ISO 9000 program, to paraphrase …. Pointy-haired boss … “Sign me up!”. How we should sell is constantly rephrased in order to suggest that … “This is new!
In 2006 I decided to leave management and go back into selling. At night, I entered each into my CRM. . My solution was to tear up the entire list (not joking) and pursue a completely different prospecting strategy. Let’s just say that I always picked up the check. Oddly, I thrive in front of groups. Manage your system.
My failed venture into providing an online course for Nimble CRM has been shut down. . I had spent a part of 2022 trying to break into electric signage (my background as an owner and a manager) as a vertical market for my consulting services. Being persistent, I’m not giving up on that market, at least not yet.
One of the techniques often discussed in selling is that of creating a sense of urgency in order to move a client from the thinking to the acting stage. I don’t much care for the term “creating” as it implies some sort of artificial emergency that is conjured up by the salesperson in order to close the sale. Now add them up.
We were selling expensive professional desktop calculators. . Lance would sell the $479 calculator by telling folks that this was what they needed but that they could only afford the $349 model. I can’t speak for you, but my radar goes up along with the hair on the back of my neck. They wanted the $479 unit. Bonus points.
This applies to all aspects of selling and it is grounded in planning and in process. Let’s look at some common applications in selling …. Has your percentage probability of closing this deal gone up or down? A good CRM is helpful with these tasks. The big question in sales is, should be … “ What’s next?”.
I can’t say that there would be a revolt, but I would lose a selling point. When I was selling signs, I did a lot of networking with folks who I identified as being power partners. So … I offered to provide the broker with a free signage allowance report on any property that they were attempting to lease or sell.
I then tore up that list and, instead, I reached out to potential power partners. I have decided to narrow my efforts to training and implementing Nimble CRM. I still think that effective selling is based upon developing relationships and I don’t see how A.I. I became an independent contractor. Time to find more buyers.
Online course gets new life In 2021 I introduced an online course on Nimble CRM. The course ended up being a total and abysmal failure. However, everything, videos and documents that were associated with that course were backed up on my Google Drive. My first eBook was called “Focused Social Selling”.
A couple of years ago, and after years of encouragement from others, I decided to create an online course for Nimble CRM. It will be up and available through October (I had purchased a second annual license last fall) and then it will be taken down. . The post Making Lemonade From Lemons appeared first on Adaptive BusinessServices.
The same rules apply and, when you are job hunting, you are selling yourself. In fact, up until COVID, I regularly volunteered to conduct workshops for the Idaho Department of Labor on LinkedIn for Job Seekers and the same workshop for Mountain Home Air Force Base for service members who were mustering out. It’s a good read!
FlyCuts are actually text templates that you create and then call up with a short code of your naming. There is a bug, reported, that prevents me from using them in my CRM, Nimble. I ended up in the middle at $5.50 package (Sales Pro) is designed for power users and it includes selling education videos, scripts, and playbooks.
However, that does not mean that it can’t be used appropriately and specifically within the selling profession. will be introduced into platforms that I currently use such as Nimble CRM, LinkedIn, and WordPress and even things like my email and calendar. And, as I am writing this post, a related article popped up on my radar.
It’s not uncommon for entrepreneurs and business owners to skim over pricing. They often look at the cost of their products (COGS), consider their competitor’s rates, and tweak their own selling price by a few dollars. A cost-plus pricing strategy focuses solely on the cost of producing your product or service, or your COGS.
There are literally tons of sources for new business opportunities. Understand the new rules – Is selling harder today than it used to be? Dress for success – Business casual is fine but, if you show up in a tie … R.U.M. Seriously, dress according to your area norms and then kick it up a notch.
My professional side focuses on the art of selling and training folks on how to take their skills to the next level. This includes implementing, and then leveraging, tools like Nimble CRM. I’m always fascinated by the variety of businesses that I am privileged to work with. I have to be pretty beat up before I will give up.
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